Have used your service before - always excellent, always on time. Will keep recommending it to others. Keep up great work.
Review by Dardt2 weeks ago
Super duper ultra mega FAST
Work came up on very short notice, needed a renewal and express passport did the job right.
They said I would get my passport in 15 days but I got it in 5... great doing business with.
Review by Pkershaw Ruitenschild3 weeks ago
Absolutely perfect less than 7 days very helpful very informative on the process thank you very much!!
Review by Priceless4 weeks ago
expresspassport delivered exactly what they promised - my passport in 7 days! They were professional and prompt in every detail. I would recommend them to anyone who needed a passport in a short amount of time. They were awesome.
Review by Modessa Vaynarovskiy1 month ago
Expresspassport.com gave us the best service possible. The only suggestion that I would offer is that on Expresspassport's website, there should be an explanation that the Long Form Birth Certificate needs to be provided for a new passport application, as the US authorities won't accept the Short Form birth certificate.
We provided what we had, the Short Form Birth Certificate. The Long Form has a bit more information about the location of the birth. This delayed us for weeks, but the delay was actually from the Texas bureau in Austin that is responsible for Birth Certificates. If I would have known that Texas's idea of expedited service is shipping only, they still had a 1-2 month wait for the document, which forced us to cancel our overseas trip. I should have driven the 500 miles to Austin and picked it up same day. The good news is that Expresspassport waited the 6-weeks with us for the docs instead of closing the file. They did their part very expeditiously and professionally. I would recommend them to anyone.
Review by Cbrunner1 month ago
This service was accurate, timely, very professional, came through faster than expected. The $$ was worth getting the documents on time for our trip.
Review by Karilyne1 month ago
Initial contact was with Ben Figueroa, his service and handling of the matter was simply great as was the overall service. Thank you.
Review by Skoshe HoheBernardi1 month ago
After submitting the initial application I had a lot of questions for your customer rep Alvin Tomattis. He was able to answer all my questions and guide me through the process. Also made sure I knew how to contact if I had any further questions. This is a great service
Review by Nutchy2 months ago
I got what I needed, when I needed! They scheduled pick up of my documents, and I got it the next morning after they picked it up. I didnt have to drive to DC, pay for hotel, and miss time away from work. I saved money doing it this way.
Review by BellahFindings2 months ago
I was very happy and shocked we received the passport in 5 days from when I mailed the packet in. Highly recommended.
Review by Ojorma2 months ago
Fantastic job from start to finish. Sincerely appreciate being able to quickly speak with live representatives when calling in with questions. Your staff was well informed, helpful and friendly. Great job! Sincerely appreciate your service!
Review by Seamom Timeline2 months ago
Expresspassport was able to get us a new passport for my son in less than 48 hours after we discovered it lost 3 days before our vacation-that is including a trip to a passport identification center which is required for passports under 16-marvellous!
Review by WJanas2 months ago
Totally professional service and well explained in my communication with your agents as to the process to follow. I received my new passport roughly 24 hours earlier than expected. Thanks very much
Review by Whipple3 months ago
Very quick and easy service! All agents were very helpful and answered all questions before starting the process. We were informed of each step throughout the process
Review by Aljen3 months ago
Double the price of securing the renewed passport, but it's worth the money for as long as you follow the instructions carefully. Took nine (9) days from dropping the pg @. FedEx to receipt. Great job overall!
Review by Brixhilda3 months ago
Passport Express - PO box in Scarborough, office is in Brampton. Total scam...do not use, just a money grab and there site is not secure for personal information!
Review by Sarom4 months ago
you offered a 10% discount if I replied to an email notice you sent me, so I clicked on the link to finish my application (as directed by your offer) and when I finally made my purchase, i was charged $5.00 MORE than what your total noted at check out. I told the customer service rep about the issue, she said she turned it over to some other department and I never heard another thing about it and was not reimbursed for the discount. IF that would not have happened you would have received 5 stars across the board. But I do not like or appreciate scam advertising.
Review by Technotype5 months ago
Worth every penny! I booked a trip a couple of weeks out and realized that my passport was expired. It's a long drive to the passport expediting office from where I live and I would have had to miss a whole day of work, plus gas and time to deal with an express renewal. I filled out the forms, triple-checked them, and walked through the process with an agent on the phone, then sent my documents out via Fedex. I got email notification during each step of the process, and my new passport arrived at my house five days later, with plenty of time to spare before my departure. Great service!
Review by FranB5 months ago
You are wright, it is another compagny www.passportexpress..org my apologies. I think all Canadiens are talking about the same compagny.
Review by Asso Brezette5 months ago
Wonderful experience. I was distraught when I realized my passport was expired, and all my plans had been made. Everyone I dealt with were DO helpful and made me feel that everything would be OK, and it was. Thank you so very much.
Review by Lauta Kashoumeri5 months ago
This company is a scam and potentially identity theft!
And even worse they are preying on children and frudalently gathering their personal information and then trying to charge the parents 75 to delete it. These people should be in jail. I'm so incredibly worried my children's information has been severely compromised. Please please please don't fill this in. After they charge you there is no way to get all the info back, you are charged and it goes nowhere. We have called the credit card company and alerted them this is passport fraud and possibly identity theft...the credit card company cancelled the transaction...but the damage is done. I realize even if they say they have deleted the info (which they haven't because I can't get ahold of them) it is still out there because data is never really gone in cases like this...please learn from others mistakes here.
Review by Alit5 months ago
As a first time applying for a passport, it was very simple and they worked with us to resolve any issues quickly, even missing or misplaced documents and we received our passports when promised. Very happy!
Review by Lugdunet Taucus6 months ago
I couldn't believe this wasn't a scam when I first Googled it. It's not! It's entirely legit. I had a job interview overseas, my passport had expired, and I had ten days (total, not business days) to get a new passport. Expresspassports completely saved my bacon. Thanks!
Review by Terrisena6 months ago
Expensive but worth it. Walked through every single step with a person over the phone. Delivered in 3 days as promised.
Review by AliSylvester6 months ago
First, Let me say Thanks for the the great service you provide. I know my mom and I are overjoy elated that you guys are so awesome and the fact this was a last minute emergency/crisis and you were able to produce, words cannot decribe what you all have done for us. You are more than worth it. Thanks a million.