Appointment for viewing was booked online and went smoothly. We made an offer and Brad got in touch promptly. So far, v efficient and polite service.
Review by Kirichblog3 weeks ago
Excellent customer service
Review by Steliyana3 weeks ago
Natasha has been very helpful and professional, A cheery person to deal with. Returns calls when she promises to. Thank you Natasha.
Review by DyeNinja4 weeks ago
First offer in less than 48 hours and a good one too. Magic!
Review by Salto1 month ago
Competant, knowledgeable and friendly service.
Review by Snowmantac1 month ago
Chris was very helpful in advising and contacting me through the whole process. Easy to talk and listen to.
Review by OliviaJane1 month ago
I have found this gentleman most helpful. Very calm, chatty and easy to get on with. His help has been greatly received. If he says he is going to do something, then he does. Cannot thank him enough.
Review by LMax Canhina1 month ago
Daniel is an absolute asset to this company. His communication skills are impeccable.
It is a rarity to find this top quality service in this industry.
I will certainly be recommending Express Estate Agency.
Because of the great service we then decided to use your recommended conveyancing solicitor.
Wonderful helpful service and here's hoping the sale will go through smoothly.
Many many many thanks Daniel.
Please could you ensure this positive feedback gets relayed to Daniel himself.
Review by Blav1 month ago
So first of all the house we bought originally went off the market soon after we viewed it.
Then, by a stroke of luck and after having been exhausted by viewing other houses we didn't want, I called to see if the house had actually definitely been sold and the sale had fallen through on the last day. They quickly arranged a viewing as you might expect but since then Natalie, our onward agent, has been great at her job but also great at cajoling other parties in the sale into getting the job done. There were some delays from other areas that Natalie was quick to find out what they were about and communicate the situation around, it just felt nice having someone seem and then turn out to be all over it. Professional and sound, would recommend to any. Thank you.
Review by Seatbelts1 month ago
Once someone offered a decent amount the estate agents ere great prior to that not so good but I must must say Michael was spot on
Review by Zaifullah2 months ago
The worst estate agent i have dealt with from start to finish.
We were not having much luck selling our house with local agents so decided to try an online agent.
Promises, promises, promises.
Sent a total of 3 people in 4 month even though we marketed the property at £30k less than there valuation.
Never got one phone call regards customer feedback and never returned our calls.
Our contract period with them should have finished in the first week of the new year but even after repeated calls and conversations with our so called sales man , managers and 2 termination emails (which they said they never recieved) it's still up for sale with them.
Even last night at 4:30 they promised it would be taken down from all advertising platforms and from there site by 6pm it is still there this morning at 9am.
The agent who we are going to now use says he can't advertise it untill they take it down from the internet.
After a call yesterday to a girl who took our call we told her that we would be leaving this feedback for for them she replyed "whatever, we don't care if we recieve bad feedback" and to put it bluntly she was pig ignorant.
Give this company a wide berth.
I'm not bitter they didn't sell it because that is the look of the draw but there customer service is the worst i have ever come across from any company i have dealt with never mind just estate agents.
Review by Levertie Lyrian2 months ago
Michael Okunnu, sales progressor, was very helpful and instrumental in completing the sale of my house. I had several other agents during the sale who did not communicate with me. Michael however was efficient very pleasant to deal with and did more than any other of the agents I dealt with to bring the sale of my property to completion. Many, many thanks Michael.
Review by IvanBray2 months ago
I was kept well informed of the progress at all times and the process was thoroughly explained.
Review by Spatula2 months ago
I had a great service, especially by Nicole Bradburn in after sales. She rang me each week without fail and was constantly going between both solicitors and myself to keep everything moving along. Thank you Nicole for all your help, I really appreciate it.
Review by TheOtherT2 months ago
We have recently purchased a house you were advertising, throughout the process I liaised with Liam, he was professional, informed and friendly at all times and helped make the process easier for us.,
Review by Yulliamoha2 months ago
Excellent service from Jade and her colleagues. Sometimes the potential buyer didn't seem to know that they had to go to our neighbour to get the key, but I put that down to them not reading the email well enough. Thanks
Review by Taehun Lantelme2 months ago
Natalie (the person I was dealing with)was very professional and kept me up dated with the sale of my property. I would rate natalie very highly she was a pleasure to deal with.
Review by Decksender2 months ago
Since the start of our interest in the property Aaron has been very straight forwards and easily reachable so that if there is ever any worries or concerns he is always fast to respond! He hasn’t been pushy or trying to rush us into anything which is definitely what you don’t want when your a first time buyer that is still learning the basics. Has been polite and have had no issues at all!
Review by Srikanth2 months ago
Had purple bricks and 2 local agents (one better than the other) since may but found the way Express handle sales quite impressive, Mason was lovely and explained your selling strategy which had ended with my property being sold for the price I wanted all within a few weeks on first viewing with other viewings already lined up
Review by Blastmast Ogunmakinwa2 months ago
Very efficient and fast with the response and services.
Review by Nankie Grebst2 months ago
Great service, very friendly staff. Keep you well informed. Would highly recommend.
Review by Traceena Caseley2 months ago
No messing around at all, everybody did there job perfectly. House sold in 2 weeks of viewings where it had been up with William h brown for over 6 months before.
Review by Ermaawan3 months ago
Thankyou Michael for being with us all the way through a tough week your support was much appreciated
Review by Shazahan Alsamahi3 months ago
Mason was very polite and very informative friendly and a pleasure to do my business with 😊
Review by Valkar3 months ago
Overall disappointment. Definite feeling of Express not caring what price was achieved so long as they got their fee. Poor contact with Agents - frequently phoned only to hear phone being transferred and still not getting response. Even purchaser of property expressed dissatisfaction with contact. Would also criticise Home Report for unrealistic view of price achievable (acknowledging this is out of control of Express). Would I recommend Express? - NO!