This is a follow up to my prior review regarding the pre-trip customer service. I’m happy to say our climbing adventure went off flawlessly (Matterhorn summit and 1 training climb), and I could not recommend explore-share and the guides that they select more highly. As stated previously, we required a trip that was outside of normal parameters and available trip options. Lupe at explore-share worked incredibly hard to set us up with a guide that could fit our needs and budget, and as recommended, Tobias was an absolutely incredible guide. He met with us upon arrival to zermatt (days before our climbs were to begin) for a quick beer to introduce ourselves and get to know one another a bit, which was absolutely excellent. When we had an equipment breakdown on the training climb (crampon breaking), Tobias adapted the training and route so that we could still get some assessed and coached time on the skills required to summit the Matterhorn. Also, since there was two of us on the trip, we required a second guide for the Matterhorn summit. Instead of Tobias leaving it to us to find someone, he arranged someone that he knew and trusted to accompany us on the climb. Tobias kept expectations very realistic throughout our meetings and training, and was in constant communication with tips and training hints in the months leading up to the climb. As a result, we were able to successfully reach the summit of the Matterhorn in great time, which would not have been possible without explore-share and Tobias’ efforts. It’s been a fantastic experience, and I look forward to booking with Explore-share again in the future.
Review by Masasaki2 months ago
First contacted Guillaume through email and he responded right away. Let him know where we wanted to go climb, but due to mistral winds, the park was closed. He provided alternative solutions and continued to ensure we would have a plan to go climbing for the first time in France. Went out of his way to communicate through text message, picked us up, and shared his knowledge of the local culture. Skilled (he created one of the route that we climbed!) and friendly - would highly recommend!
Review by Moondog2 months ago
Xavi was an excellent guide. He was able to switch gears quickly when we notified him we wanted to sport climb instead of multi pitch and he found us the perfect Crag in the shade. My daughter and I both enjoyed all the climbs Xavi recommended for us and we cannot wait to come back for another day.
Review by Arjo3 months ago
Amazing site. Helped but me in touch with Babis Marinidis. Fantastic mountain guide, super helpful and attentive to needs. Made my climbing of Mt. Olympus so much fun. Could not recommend Explore-share or Babis more!
Review by Patama3 months ago
This website was perfect as I was in Paris for only a few days and wanted to go bouldering in Fontainebleau. I tried booking a guide last minute and Explore-Share hooked me up with Ivan Houppertz who was the BEST guide ever! Did a whole circuit in five hours and he was patient, very good at teaching, safe and motivating. I cannot imagine a better guide!
Review by Trousseaux Kirsmeier3 months ago
I’m so glad that I found Explorer-Share online! I was looking for a hiking trip that wasn’t available so they helped to connect me with another local guide that could do the hike with me on a specific date requested! The guides were always so friendly and courteous and replies as fast as they could! Will definitely use them again! Thank you! :)
Review by Vaughngench Caliguire3 months ago
Just got back from taking my kids (13 and 15) on a guided adventure in Gran Paradiso park. The experience started with reaching out to Gauthier at Explore-Share and getting his suggestions, which were awesome. Super easy to select, book and manage but more importantly the actual trip was outstanding.
This is the second time I have worked with Explore-Share and there will be many more. Recommend highly!
Review by PeraSite4 months ago
Used it once to find a local climbing guide in Montserrat, and the whole experience, from initinial booking, to follow up, to the day of climbing, to after, was terrific. Will use it each time and will recommend it highly to my friends.
Review by Isneha Walbecq4 months ago
Could not recommend Explore-Share enough. While our trip is not for another month (further review to be posted after the climbing days), the customer service and accommodation by their team has been fantastic. Myself and an associate were looking for a guided climb of the Matterhorn, but the guide for the trip that we had selected was not available for the dates selected, and the price on the website was incorrect for the trip parameters. however, Lupe on the Explore-Share team worked tirelessly with myself for nearly 2 weeks to find us a guide that suited our needs, and managed to customize an experience for us that fully suited our budget and trip requests. Communication has been frequent, fast, and excellent overall. The experience with Lupe and our guide Tobias has been fantastic so far, and we're very much looking forward to our journey in the next few weeks.
Review by Rajgagan Vier4 months ago
I came across explore-share totally by chance (well, Google) amongst the many other sites providing similar services. I was immediately drawn to the more authentic, less "industrial" approach to organising adventure experiences. I would personally much prefer hiring a local guide who won't treat us like a number, and will undoubtedly give us a better experience then the bigger "machines" could, even if it costs slightly more.
The guide we chose, Ivan, has been very kind, informative and responsive, and the website/booking process/communication tools (especially) are well designed, work well, and make the whole process very enjoyable.
I highly recommend the service. As for the actual experience, I'll let you know once we've done it ;-)
Review by BeckyT Dalmonego4 months ago
Explore-Share helped me to find the right program and certified mountain guide to book my alpine trip. I specially liked the clear overview provided by their website, smooth booking process and personalised approach to find a program in line with my expectations.
Review by Kanatas4 months ago
Good service and helpfull
Review by Vadher4 months ago
They have a very comprehensive network with good certified and well-experienced guides for different places around the world. This platform is very helpful for the guides as well as the public. It helps to grow the community interested in such adventures. Coordinators or conscientious too and that's a plus! :)
Review by VWebb Koul4 months ago
Been on a few trips now with Explore-Share, and I can already say, I'll be going on many more with them. Absolutely terrific platform with incredible guides. Highly recommended!
Review by Uttar4 months ago
It was my first mountaineering trip and didnt know where to start looking. Explore-Share made it REALLY easy for me: I was able to compare different offers from the guides, speak with them and arrange the perfect trip for me, way ahead of my trip! Customer service was really great and using the website was really userfriendly. I'm glad I found Explore-Share, which made my dream mountaineering trip possible. Thanks again!
Review by Cascais Vishnudas4 months ago
Very good response rates, profesionality and a very good user interface.
Review by Amariah Bertels5 months ago
Excellent platform to coordinate clients, guides, time and weather, for maximum safety and adventure during our climbs, hikes and ridge traverses!
Keep up the good work, and we will do ours.
Review by Bafford Stegierski5 months ago
Great website! Easy dashboard to use and friendly staff people!
Review by Shaddam5 months ago
Very smooth organisation, all went perfect and we had a wonderful ski touring trip in the Triglav Mountains!
Review by Jowie Lazare5 months ago
Explore-Share was a great website to find outdoor activities guides (In my case, skitouring in the Dolomites). It's very user-freindly, easy to use, has all the necessary information and gets you in direct contact with your guide, with whom you can discuss all the details and then confirm the booking. And the staff from Explore-Share is always at ready to answer any questions or solve any issues. I will definitely use the service again!
Review by Dravit6 months ago
Perfect! Perfect! Perfect! Thanks!
Review by HammerJack Tailorsurti6 months ago
We were looking for rock climbing experts in Val di Fassa (Italy)...and Explore-Share made it so easy, clear and leading to the best experience we ever had. Just waiting to the next adventure with them...
Thank you Explore-Share
Review by Tsuwei6 months ago
The Best Adventure Operators Ever!
I used E-S on multiple occasions from mountaineering to horse back riding. The service is always top notch efficient, very reliable with superb logistics support. I usually opt for the private tours and trips and E-S operators always proposed multiple options to design the experience that would be specifically tailored for my timeframe and physical ability. Communication is always prompt and any questions and suggestions along the trip always answered and accommodated. Thank you, Explore-Share for creating unforgettable moments! Until the next adventure!
Review by Alfonse6 months ago
So proud to be one of the Explore share Guides and connecting with guests from all over the world and looking forward to share as much as possible from our cultures and experience our hospitality.
And so glad to receive a booking already which is great opportunity for all of us.
Thanks to the team of Explore Share for their collaborations and connecting guests with local Guides.
Warm greetings from Atlas Mountains
Lahcen Igdem and team
Official Moroccan Guide and CO founder of Authentic Toubkal lodge
Review by Suzeana7 months ago
This rating is based on working with Explore-Share on the planning and booking of my Dolomites via Ferrata trip. I'll update later after the trip concludes.
So far, Explore-Share has been great to work with. They have a ton of options, and guides with the experience to customize an adventure to fit your needs and wants.
It's pretty remarkable that I can be in Seattle in the US and plan with a guide in Italy over email. I found the two people I interacted with to be quite responsive and the whole process to be suprisingly efficient.
I look forward to seeing the Dolomites with a knowledgeable guide and will update the review after the trip is complete to comment on the rest of the process.