Good service, competitive prices, nothing to complain about. I will continue to be a customer of Expert Norge AS.
Review by LasseC2 years ago
Dette gjelder Expert i Horten. Dette er noe jeg skrev i google's anmeldelser, og jeg beklager at det er på engelsk.
Oppdatering: Kansellert ordren, fått penger i retur. Hele den prosessen kan leses på google reviewen...
TL;DR: Hilariously incompetent staff, terrible service over the phone, no updates on product delivery, cancelled order from the main office even though I paid up-front.
Terrible customer service. I ordered a modem to collect in the store two weeks ago, paid up front, got no help in deciding whether it was a good option or not, and I had to ask for my receipt because they forgot.
I called them today to see where we were in the process. They took 5 minutes to answer the phone, even though there were no customers in the store at the time. He couldn't find my order at all, and told me that he would call back. Half an hour passed, and I called back. Same guy, but when I asked about the router, he had no idea what I was talking about... He finally got his head out of his rear end and told me it was supposed to be here, because the order list said that it should've come the 7th of April (today is the 18th by the way), and that he would call me back when he knew something.
I waited for what felt like an eternity, and decided to go to the store personally after speaking with a former employee of the establishment. I talked to a cashier who was new on the job, and she found my order in about 12 seconds, so good job "other guy"! The guy I spoke to on the phone seemed busy with another customer, and he was for over half an hour while the manager himself and the cashier were trying to figure it out for me.
It seems that the product has not even been shipped, even though it has been ordered. The manager said he would take the matter into his own hands and call me tomorrow. Rest assured, I will get my router and never shop there again.
I personally recommend you go somewhere else, as the staff is incompetent and lazy. I would give 0 for the phone service, but the manager actually helped out, so I guess that 1 star is sort of deserved.
Review by KawasakiKitKat Aguanta2 years ago
Outstanding - nothing negative. I would recommend this company to anyone and suggest to buy or purchase everything every time from Expert. You can trust fully on their products and services. I really like Expert, thumb ups.
Review by Junga2 years ago
:) God service
Review by Dkor2 years ago
Best i test 😁
Review by Tomylight Derrow2 years ago
Really good product collection with best price
Review by Giggy2 years ago
Good service,friendly staff,all in all i like Expert.
Review by Monsykapitan Alvirez2 years ago
det kan Expert Åsane🤘
Review by Nelsir Elidad2 years ago
Kjøpte en Asus computer og er fornøyd
Review by Wladyslaw2 years ago
Review by Arellano2 years ago
Excellent service :)
Review by Barmenchik2 years ago
Vi handler bare hos expert Moss for der får vi den beste service
Review by Bittersweet2 years ago
My order hasn't arrived 18 days after ordering online. Worst experience ever . Nobody cared to call me or sent a real personalized email explaining the reason and an valid expected day of arrival.
Review by Kolu Kithsiri2 years ago
online shopping with expert.no is very easy and trustful. also, you can get all goods within 2~3 days after order. i make sure Expert.no is the best shop in norway!
Review by Hanxuan2 years ago
I purchase in expert online and the transaction was very easy and the delivery was really fast and the item was well packed.
Review by Akinspelle Lastrina2 years ago
I have very positive experience with on line shopping with Expert. The process of placing the order was very simple, and the delivery was on time. I am very satisfied.
Review by Rajkamal2 years ago
En to tre fire fem
Review by Eusebio2 years ago
Review by Yachtmaster2 years ago
Review by Tohfeh Brouzes2 years ago
Very good and fast service. I buy xbox one on black friday and that coming after 2 days. One week later I buy fridge and it was 4 working days. Everything perfect condition!!! Thank you expert. Filip
Review by Rasik2 years ago
The service is very good and on time.
Review by Adeseye2 years ago
Nice product with effective services, keep the good work.
Review by Riekert Nissenbaum2 years ago
Helpful service in selecting product, perfect communication until delivery date.
Then a phone call after the expected timeframe, and further 2 hours delay, finally deliver at 23.00.