I had a different experience from what the reviews share. Thinking that the site was a faster renewal service online, I quickly realized I was mistaken and called the service less than an hour from purchase and talked to a guy (?Matt) who poorly explained what happened. I few days later I called back, this time talked to Kai, who explained very well the misunderstanding and offered an immediate refund.(Though he said there was no record of my previous call). Ten days later I called to follow up and Ariel explained it would be up to 21 days and partial refund. Ooofta. DEFINITELY keep a record of who you talk to during your process.
Review by Alexandrin Parkside2 months ago
It was a very easy, friendly experience. Adria was so pleasant and helpful. She made it simple and she was informed and knew just what to do. It took 20 minutes and she even took new photos because the ones I got were not right. She just called me and said I could come and pick up my passport. I am relieved to be able to fly without worry. Thank you. DL
Review by Mikejohncarr2 months ago
Agency is really great at what they do. Special thanks to Bridgette who helped me with everything. Process was super easy, you just gather needed documents and send it off, and then you just wait to get your passport, how awesome is that. Efficient, simple and easy. I would recommend this agency to everyone who needs fast passport services.
Review by Shenpaul Harouff2 months ago
it was fast and simple as we got the passport within 6 days including non working days..but its expensive
Review by DMonaco2 months ago
I was in quite a bit of a bind after letting my passport expire. I was making phone calls to every person and place I could think of for help. That's when I found Expedited Passports & Visas. It was Wednesday morning and I was scheduled to fly out Saturday morning....yikes! Bridgette was amazing. She was patient, professional, and kind. She was also realistic and straight forward. She let me know they could get the Passport renewal to me by Friday if I did my part. She explained the process in full detail and the rest was up to me. She walked me through the first few steps and kept in contact the rest of the way. Her confidence in the process helped me keep my you know what together while I collected the list of Items needed for this process to be a success.
I crossed all my T's and dotted all my i's and they took it from there. Delivering on their promise to have the passport back to me on Friday!
Thank you Bridgette and the Expedited Passports & Visas Team. A+
Review by Deadrick3 months ago
I applied for my passport with Kevon on Monday and literally received it on Wednesday!! Definitely recommend!!!
Review by NetGuy3 months ago
Highly recommend Expedited Passports & Visas. I was super stressed as my 16 year old son and I needed China visas in <6 days and I'd never done this before. Further, there were a lot of companies out there and I didn't know who to trust. Kevon helped us through every step and was very friendly and helpful. Everything he told us, from how to fill out the visas to specifically what day we'd get our visas back via Fedex, was 100% accurate. Most important, he was accessible via phone when needed.
Review by EugeneStream Derrow3 months ago
Lasia is/was awesome. Definitely deserves a promotion or raise. Couldn't have had a better experience.
Review by Marcio Einard3 months ago
Lasia is terrific!! I have used Expedited twice now and both times with Lasia. Everything handled extremely well. Thank you!!
Review by Aply3 months ago
Super thorough and timely. They were responsive and took us through it step by step. Got our passports earlier than we thought we would.
Review by Arg3 months ago
follow thru just as they promised.....passport in 4 days!!
Dr Lee Popwell
864 346 4621
Review by Mr Dodson Ruisch3 months ago
Very helpful and clear about the process.
Review by Willina3 months ago
Brigitte was great to work with, she explained how everything would work and helped ease my mind by walking me through the process. Passports showed up exactly when I was told they would.
Review by Rodel Soladoye3 months ago
Lasia was truly a pleasure to work with and answered all my questions. Everything was completed in time and it was a stress free process. Thank you for helping and look forward to working with you again!!!
Review by Taressa4 months ago
I would recommend this service, particularly Adria, to anyone. Well worth the money. I was concerned and a bit confused and Adria was always quick to respond and calm my concerns.
Review by Baolong4 months ago
Kevon was outstanding. I needed a renewed passport delivered to my home within 48 hours and it was delivered to my home 2 days later by 9:00am which was earlier than the 10:30am expected delivery. This enabled me to join the rest of my family on a trip to Greece. I am grateful for the service and Kevon’s assistance throughout the process.
Review by Miysan4 months ago
Adria was AMAZING she provided excellent service. Great experience through and through!!!!!!
Review by Mightykyonghee4 months ago
Excellent service!! Lasia was really helpful. Got my passport in one week! Couldn’t have been more pleased!
Review by Avittion4 months ago
Bridgette worked with me to resolve our passport issue and she was awesome! She walked me through the process and did it with excellence. I highly recommend this company!
Review by Dhaamresh4 months ago
Right on time!
Review by Gerom Guttillo4 months ago
Adria was the best!!!
Review by Mauget Biotic4 months ago
Expedited Passports & Visas was an easy process. They are very friendly and knowledgeable. Bridgette D.K.
was able to process my renewal and at the same time ease my stress. She definitely is an asset for your company. The process was fast and everyone I came in contact with had a smile on their face. Would definitely recommend these guys for all your passport needs. Thanks !!!
Review by Busthan4 months ago
Bridgette and Kevon were great help and so was the person on the chat. They explained everything and were very patient.
Thanks so much for all or your help
Review by Stalios4 months ago
Thank you soooo much I received my passport just in time for my trip!!
Review by Ismailinge Matubara5 months ago
Very easy to work with, informative,efficient, and fast. Customer contact communicated and followed-up throughout the process.