No informaion and no delivery, We have a shipment of one pallet that was picked on Augugst 14, 2019. As of Septmember 5 we have not been provided tracking information, the name of the carrier or the whereabouts of this shipment.
Hopefully, somebody from Ex-Freight Zeta will read this and get back to me.
Extremely unhappy with this impossibly bad service.
Review by GloriaEddie1 month ago
Kevin was on the ball! for this very important shipment. We had lots to do and get done while this shipment was moving. and we got everything we needed and even got precleared due to the hard work put in. Not to mention the last minute truck change up to get it there just in time.
Great work, very glad to have exfreight as a partner.
Review by Fishfreeek Venturini2 months ago
The picked up a shipment on August 14, 2019. It is August 30 and nobody responds at all. I have not been provided with even a tracking number. Freightos booked the freight and this is an awful experience.
Review by SonnyJim4 months ago
I had the pleasure to work with Kevin N. & Garel W. from start to finish on an air freight delivery to Ireland. The quick responses and detailed updates were very much appreciated!
Thank you both for your hard work on getting this shipment delivered to the consignee in one piece.
Review by Marziyat Nabukwasi4 months ago
Nasar Dawla is our account manager and his services are exceptional. He answers all of our questions and makes sure we receive all of our answers before hanging up the phone. He is a great asset to the company.
Review by DCozens Makarova4 months ago
Jen Anderson is extremely helpful, VERY speedy responses.
Review by CardiffGoes4 months ago
Excellent service from the Guys at ExFreight.
They keep you updated on the progress of your shipment the whole way through transit. Great customer service and very competitive rates across the board!
I would recommend this company to anyone
Review by SirGorn Serrão4 months ago
Daniel Manzano and Jen Anderson are just flat-out incredible employees of Exfreight. As a rep with Saia Motor Freight, all of the emails I receive are generally always about issues that are urgent, and Danny and Jen are always understanding, and quick with feedback. I can't say enough good about this team you've got. If I wasn't based in Idaho, I'd immediately take them both out to dinner and a drink just to say thank you in person. You both make your work a priority and it shows.
Sincerely, and I mean that SINCERELY...thank you.
Review by Graffstudio5 months ago
Noelle Setticase is hands down one of the best freight forwarders I have had a chance to work with. She not only goes the extra mile for me every time we do business, she generally cares about not only my company but my customers as well, which is greatly appreciated! We greatly Value her here at Express!
Review by MwAVEdPm Livezeanu5 months ago
I haven't shipped my package yet, but my representative, Ann Lewis, has been incredibly helpful and prompt in assisting me with quotes and questions.
Review by Harryw6 months ago
Exceptional Service Everyday!
Review by Yadell Dorienne6 months ago
always follow up on problems; mr nesar DWALER
Review by Quaneshcia8 months ago
Ann Lewis, what a pleasure to talk to you today. I have been reading the book Excellence Wins and you most certainly are Excellence in Motion!!! Thanks for being that person who stands out as a superstar for your company. I look forward to working with you.
Review by Pryadko9 months ago
Daniel is such a pleasure to work with. His response time to emails are exceptional!
Review by Midnitebleu9 months ago
Thank you to Noelle Setticase in Inside sales for her patience and training as we worked through a difficult shipment whose requirements seemed to change every hour.
Review by Maku9 months ago
Very late delivery, no proactive communication from them. Only when I asked "has the shipment been delivered as scheduled?" did they tell me that it was delayed. This happened twice.
Ex-Freight Zeta is rated 4.0 based on
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