We collate all the best reviews from around the Internet so you can view them in one place
Review by Tim M.1 month ago
I bought 3 pairs of Rome bindings for my daughters and first time they used them the buckles locked up and I could barely pry them off. EVO wouldn't take them back and replace them with bindings that worked. I will never buy from EVO again.
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Review by gson.walker2 months ago
Have received faulty gear from them they would not accept a return for. Customer service is unhelpful
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Review by Tiffany K.3 months ago
The item arrived as expected, but when I rode the board, it was not right. The bindings also have issues. When I approached them and sent photos they said they won't return anything that's been used at all! Their policy is ridiculous in my opinion, but what can you do? I know I personally will never order from them again. REI has a great return policy, wish I would have known prior to wasting my money on this site.
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Review by Gary M.4 months ago
I called to see if an appointment was required to get two recently purchased snowboards waxed (both purchased from Evo). After waiting 23 minutes and listening to oh hold music, an employee picked up and said, "I need you to hold for a second." I said, "I just have a quick question." The response, which took longer than the yes or no that I needed, was "I need you to hold for just a couple of seconds". Ten minutes later, still on hold I ended the call, and ant future contact with Evo.
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Review by Larry Fale6 months ago
Head has given the ski world a ski to conquer the mountain. The Kore ski mounted with the Attack binding gives the skier one of the lightest combinations in the industry. This combination is quick edge to edge and a turning ski on the groomed as well as a powder and crud buster off the groomed. Seek your Kore Value and enjoy.
Larry Fale White Pass Learning Center
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Review by Jay M.7 months ago
Worst bikeshop service ever. I regret buying my bike on this mt wellington branch. I purchased a brand new 2021 trek and the bike has lots of noise on groupset plus since i bought it and i send them an email the day that i used the bike and take me a few weeks to bring back my bike because im busy at work then leave my bike on them for a week then they did nothing and saying a lots of reasons plus a rude 1 staff (but most of them is nice except on 1 person) im always buying online on evo and its nice and very fast delivery but on their service i recommend dont go on this mt wellington branch specially if your bike is just a normal complain (specially if just free charge because its a concern) maybe go to other evo branch
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Review by gene c.7 months ago
I bought a pair of gloves and needed to exchange for size. When I tried exchanged them as I was directed by an EVO associate, they charged me $7 and refunded my money. When I called to explain I wanted to exchange them not refund them, the EVO associate demanded I pay current price rather than the sale price I paid. Life is too short... Shop local and avoid on-line sellers like EVO who don't have their act together.
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Review by Nicole H.10 months ago
I found the website a little hard to get exactly to the product I wanted (a 4/3 Womens back zip wetsuit) in size s (4 or 6) for a teen. I called the customer service agent and she was great, directing me with the skus for the 3 suits that would work. I really appreciated that she had lived in our area prior (Lake Tahoe) and knew exactly what kind of use and product we needed. I appreciated she took the time to provide background info on one of the brands I didn't know about (Imperial) so that I felt comfortable ordering one of their suits.
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Review by Jennifer L.10 months ago
Two things that would help: 1) I wish there were a "save for later" option in the shopping cart. 2) Can you combine shipping to decrease costs to send to Alaska? It seems like each item is $30. I know it's expensive to ship here, but it become cost prohibitive to order smaller items that I know can be shipped in a flat rate envelope or box via USPS (for now, anyway)! I would order more, and more often. For now, I'm shipping to my parents house so they can do a one-box shipment up to us.
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Review by Nathan Decker10 months ago
Ordered a bike lock and it arrived within a couple days. Very happy with the price, quality, and service
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Review by Hunter C.10 months ago
Great deal, except I don't know what to expect. I purchased the board for a huge discount (standard plus) but I still don't know what is wrong with the board for it to be so low. I guess I will find out when it gets here. Customer service was great though, they were polite and responsive in a timely matter. I just wish I could see pictures of the actual board I'm buying instead of the stock for the product.
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Review by Scott M.11 months ago
Rep helped me on phone -- VERY helpful -- provided active-duty military discount AND upgraded my shipping! ... thank you; very much appreciated. Go Navy!
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Review by Angela L.11 months ago
Easy shopping experience... But wish the 15% off was more clear... I checked the requirements and don't understand why my items didn't qualify
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Review by wayne e.11 months ago
I have never experienced with any company the problems I had with checking out on EVO's website. My zipcode is 92649 but system would not show shipping choices and would not list the stores to pickup my order. Therefore, I had to use 92647 to place the order which means EVO needs to make sure the order is delivered to address at 92649.
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Review by Megan M.11 months ago
Great website, super easy to navigate. Product arrived as advertised. I can't wait to go camping and try out my new tent.
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Review by SARPP H.11 months ago
It's a light and nice-looking jacket, however the C knit-backer doesn't seem to be very durable as some of the seam areas are beginning to peel off before any use. The shipping : The jacket was shipped in a thin delivery package without its original bag, since it went through international shipping, it was full of wrinkles when it arrived and there was a slight scratch in the mid-waist area. I'd appreciated it a lot if EVO had provided any form of protection. Don't get me wrong, i haven't been here for long but I do like EVO, I am just disappointed at the shipping quality of this particular order.
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Review by Tracy F.11 months ago
Great!! I called the customer service line to ask a couple questions about products before I ordered and they were very helpful!
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Review by Emma G.11 months ago
I hate that you send emails to my personal email with things that I have looked at on the site. It seems extremely invasive and does not make me want to shop this site or buy those items. Also I never received a confirmation email from you but have seen that the money has been taken out of my account. Your site is easy to use and the prices are good which is why I purchased these items.
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Review by Wendy L.1 year ago
Easy to navigate site with great selections! We shop Evo for almost all of our ski gear and always tell our friends.
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Review by Patrick M.1 year ago
Overall a good experience. I will be back to shop more for sure.
Checkout choked a couple times on the shipping method but eventually worked :)
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Review by Tyler O.1 year ago
I waited a week longer than expected for the original order to arrive just to realize that the trucks are not sold in a pair... Why would you sell hardware as individual pieces it does not make sense and the warning is not very apparent. Very disappointed with this purchase and will likely not be buying anything else from this site anytime soon.
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Review by Paul K.1 year ago
Thank you for your excellent selection of wetsuits & surf clothing. Amazing sale prices & choice of sizes!! Best of all your website is incredibly clear, well organized & easy to navigate ; -) If I could score a 10+ I would. Sending links to friends right now; you're my go to store.
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Review by RoxyDog Franyuti1 year ago
Mostly good, however no mention of added shipping cost when PO box was entered.. and cost changed while placing the order.
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Review by Kiaira1 year ago
The last time I ordered from evo my item never arrived, so I am really hoping this stuff gets to me.
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Review by Sean L.1 year ago
I don't think I will buy from evo.com again due to the exchange policy. It's a slow and costly process.
