I was a bit apprehensive after reading some not great reviews online about EverPretty (after ordering), but the dress arrived fairly quickly (about 7 working days) and is actually very well made and fits well. Great value for money. If you are going to order from them, a couple tips: 1, use Paypal so your purchase is protected, 2: I ordered a USA 12, which was a UK 16 and it fits very well, measure yourself properly to ensure the correct size then you will be fine. I contacted them after my tracking code was showing as invalid, but they got back to me within a couple of days and were helpful and informative.
Review by AlchomK3 months ago
Terrible. Never respond when you email customer services. Wrong sizing. Terrible dress quality. Still no sign of my refund. Furious!
Review by Vernes3 months ago
My dress arrived within 7 days of ordering. The fit was perfect! Color and style were exactly as indicated. I'm extremely satisfied! I would definitely order from them again!
Review by Guerrino3 months ago
Order only if you know dress is EXACTLY what you want. Seeing brick and mortar businesses leaving is disheartening if this is all we are left with!!!
Review by Auhood Baltrukonyte3 months ago
Untrue to the sizing of the dress, also made to a poor standard fabric at the back was sewn into the zip leaving a big lump of fabric. Also had some trouble with shipping, I emailed ever pretty themselves to discuss this issue and I was left with no reply. When ordering the dress I noticed that it didn’t give me a time frame to when the dress would be delivered, I emailed ever-pretty again to find this out and I was again left with no response.
Review by JTFreestyle3 months ago
as can be seen on here previously I have ordered 2 lots of bridesmaid dress both of which were lovely and well made. however, the 2nd lot did not suit the bridesmaid and I had to return them (all bar one as the bride liked them and suited it herself so we kept one and returned the others). But, disappointingly, I have had to push for my refund and after 20 days of them being in receipt of the goods ( signed for on return to a uk address) still kept saying 1 or 2 days more. I raised claim with paypal and what do you know got my refund that afternoon. So all in all a bit of a let down after receiving pretty well made dresses. So not sure if I will be reordering again for the 2nd wedding . My 1st daughter, however, loves the dresses her bridesmaids have (1st order)
Review by Cognitive3 months ago
I am going to give what I conisder a fair review. Previous to buying my dress I E-mailed the seller to ask, if I had to return the dress would I return it to a UK address or to China. I received a response back within a couple of hours to inform me if I picked the items location within the UK then it would be a UK address. So I purchased my dress from Ever-Pretty E-Bay shop & made sure I selected the UK as my location. I paid £31 with free delivery. The dress arrived in a couple of days and to me it was perfect, they do warn you on the E-bay site to measure youself as these are not UK size's. I am normally a size 20 so I ordered a 24 and it fitted perfectly, I am really pleased. Would be happy to use again.
Review by Burak Rustin4 months ago
Bought four bridesmaid dresses which were very beautiful, well made and arrived quickly. Unfortunately 3 out of the 4 didn't fit so tried several times to contact them. When they did finally responded they said the cost of returning them would be too much so offered to refund £3 on each dress and then give them to charity!!
Review by Wyvonnia4 months ago
Brilliant. ordered two bridesmaid dresses off here around 10 days ago thinking it was a uk company however after receiving an email saying shipped and 5 days later not being here I emailed them (then realising it's a national company) they got straight back to me saying it's on its way I then started reading reviews and thought I had made a huge mistake however they then quickly arrived and wow I'm impressed they fit perfectly I ordered a size 14 in one style for my bridesmaid and a size 30 for my other. They are so flattering and both ladies look beautiful for my big day.
Review by Burnic4 months ago
I’m so annoyed with myself for ignoring the bad reviews on here before I ordered from Ever Pretty. Unless you are absolutely certain that the dress you want will look and fit perfectly, and you can afford to wait several weeks to receive it, please don’t waste your time or money!
In May I ordered two dresses for a June wedding. I thought 2 weeks would be plenty of time for the order to arrive, but I still don’t have it and the wedding has come and gone.
When it eventually does arrive, I’ll need to return to CHINA and the minimum cost if I use Royal Mail will be £18! I could kick myself for ordering from this ridiculous site!
In the meantime, within the space of one week I was able to order dresses from Axparis, ASOS and Chichi, try them all on, choose my favourite and return all the unsuitable ones at no cost. I will never purchase from Ever Pretty again.
Review by GUIDOf4 months ago
Was really excited when I ordered the first dress, but now I'm so disappointed with the rest of the dresses I ordered. I have 5 bridesmaids, three are a size 10. When i finally got them to try them on they are too short, all three are different lengths and the difference is substantial. None of them are taller than 5ft4 so it has nothing to do with height. Been told they cant do anything cause it's over 30 days, but thankfully I paid with paypal so have opened up a dispute to hopefully get my money back. I wont be ordering from them again, waste of time and money!
Review by Cardosa4 months ago
I had read the negative reviews about this company and was of a mind to avoid but I had seen a perfect dress for my Bridesmaids. The dress was very reasonably priced and for that reason I decided to take a punt and ordered 3 of them in various sizes. They arrived within 2 weeks of ordering, they were the same quality as you would expect to get on the high street for much less money. I had been sent an incorrect size and so I Emailed Ever Pretty who responded within 24 hours and accepted their mistake and immediately sent the correct size dress at no cost to me, a free dress and they didn't ask for the incorrect dress to be returned as it was their error. The replacement dress arrived within 2 weeks. I have been very impressed by my experience. Thank you Ever Pretty team
Review by Kearsley4 months ago
The dresses look lovely and at very reasonable prices!!
However, the website is awful. The filter options don’t work (try to filter any colour/style/length at all and it still shows the full stock), many dresses aren’t available to view in different colours, and you have to literally click on each dress to see what colour it comes in.
I emailed customer services to advise as I’m after one particular colour, in any style of simple dress and their responses were incredibly unhelpful - I explained the situation in detail in at least 5 different emails and each response I received was condescending and patronising, explaining step by step how to select colours and how to use the filter options. And after my last email where I literally had to say that I knew how to do it, but the site was still showing me every single dress in every single colour, they stopped replying! I was so excited about ordering dresses from here but they’re not making it possible for me, very disappointing service
Review by Geology5 months ago
This company is not in USA . Beware their sizes are really OFF!
Review by Lands Derrow5 months ago
Excellent - Very happy.... I have seen a lot of very poor reviews of Ever Pretty on trust pilot and make me very concerned about two orders for 4 dresses I placed, Well i cannot say a bad word about the 4 dresses i got, two were bridesmaid dresses €78 total for both, both fantastic and came by China post in 3-4 weeks as expected and were really well made and as expected, the Third was a 2 piece lovely navy skirt top, again well made and for €12, the 4th a little summer dress for a teenager and was also perfect...
Perhaps order a size up and prepare to get them altered worked well for me as they fit perfectly and no alterations needed....
Thank you Ever pretty... Very happy...
Review by Cobianu Teno5 months ago
Bad customer service they state they will get back to you with in 24 hours and they dont they didnt send a returns form now ignoring my messages and refuse to give me a full refund ordered 2 sizes bigger then what i am and it still came smaller then the sizes stated disgusted with the service and wont waste money on their again
Review by Blancha Thatai6 months ago
I ordered 2 dresses and I loved everything about them except for the fit. I spoke with Marissa who provided me the RMA number. She was extremely kind and professional. I would order again.
Review by Mantua Duffadar6 months ago
Ordered 4 bridesmaid dresses which when received were absolutely beautiful quality. Sadly despite measuring my ladies and ordering against their size chart they were still too small. I contacted the customer service department , who replied swiftly giving me the address and a returns number to label the parcel with, with no argument. I decided to send the parcel back using tracked postage and as soon as they had been received, I mailed the customer service department again with a screenshot of the signature, who replied promptly again advising they had contacted the relevant department and arranged the refund. Received the money in my account two days later with an email thanking me for my custom and they were sorry that on this occasion things hadn’t worked out. I can honestly say that despite some things I’d read, Ever Pretty’s level of custom service was outstanding and I would not hesitate to recommend them to anyone.... just measure and add a size or 2 on :)
Review by BammiSammi6 months ago
Terrible. Don’t order. Paid money not even received the dresses. No reply for online chat. Don’t even attempt to order, go else where!!!
Review by Wilkie6 months ago
Honestly they don’t even deserve 1 star. Avoid, Avoid, Avoid. Ordered a gorgeous dress in APRIL which unfortunately did not fit. Managed to get the returns RMA after a message on FACEBOOK and sent the parcel back recorded delivery 2 days later. At the end of May I realised I still had not received a refund or in fact any update. I emailed the company to be LIED to and told they did not get any return. This was quick to change when I told them Royal Mail track clearly said it was signed for. I was then assured I would receive a refund within 1-3 working days. I have just got an email today with the WRONG last four VISA digits which my refund has supposedly went to. Therefore someone has got MY money in their bank account. What a disaster!! I would not recommend this company to anyone! Nearly TWO months for a return for one dress is astonishing customer service. Unbelievable.
Review by Fergie6 months ago
Honestly, if I could give 0 stars I would.
The customer service is so awful that it’s almost unbelievable. Firstly, for a company which is based in America with branches in many other countries, they only have one way to contact them and it is an email address for the global company.
Secondly, Its fair enough that they say they will contact you in less than 24 hours but they may as well not have bothered because the “help” that they give was utterly useless!
Thirdly, all email replies had a tone of condescension and they were clearly implying that I am stupid even though the problem I had had nothing to do with me but was about the postal service.
NEVER EVER BUY FROM THEM DIRECTLY!!!!
There are several sellers on amazon and eBay who sell the same dresses for LOWER PRICES and with these sites you are protected if you never receive the item.
Review by Zakir McDee8 months ago
Horrible company! We bought a dress (size 10) and it was too small so we paid $15 to ship it back to exchange it but our emails got ignored for days and days and I wouldn’t hear back from the company at all. Since we needed the dress for a wedding we ordered another one with the correct size (size 14), we contacted the company again asking about our refund since they had already received the dress we PAID to ship back to them and the company refused to give us a refund stating that they shipped an exchange to us (size 12 totally wrong size) and that the dress had been delivered. This was a complete lie since the “dress” they shipped never arrived home and we never got any information that they were shipping anything back to us. We ended up paying $35.99 for the first dress, then $15 to ship it back to them, and a $44.99 for the right size dress, so a dress that’s worth $35 came up to $95.98 which is a complete rip-off. I lost count how many times I contacted them about this and all they do is ignore me. I would not trust this company, I was not dealt with honesty or professionalism, they don’t care about their customers and they have horrible customer service.
Review by Tidzy8 months ago
Not worth the risk - ordered a dress (thankfully only one of four bridesmaid dresses to view quality) before reading these reviews. Thought I’d give them the benefit of the doubt.. unfortunately just to be equally as disappointed as most people on here. I’m sure the positive reviews are only fake too! I spent over £40, no dress was delivered and ordered over a month ago. Emailed numerous times, tried to talk through ‘live chat’ and unsurprisingly ignored. Requested a refund, have I received it? Of course not. Don’t bother, if it’s cheap and cheerful, it’s too good to be true. Standard crap from across the world that are quick to take your money and plead innocence. DO NOT ORDER!
Review by Kalai8 months ago
I ordered my three bridesmaid dresses using the eBay store. The sizes ranged from 8-22 and all were good fits and look amazing on can’t wait to see the girls on the day with hair and make up they are exactly how I imagined my bridesmaids to look. I was slightly apprehensive due to lots of mixed reviews but I have had no need to contact the company because everything ran very smoothly. Delivery time was around two weeks which was much faster than I was told l. I have found a little gem with this site and can only have positive things to say so far my bridesmaids are also happy which was important to me. This has also saved me a small fortune !
Review by Worawet9 months ago
Have to say that after ordering 2 dresses in 2 sizes bigger than I would normally buy I was so pleased I ordered 2 more,one of which was out of stock. The 3rd dress arrived after a while as they are not in the UK but the 4th did not arrive. No problem they refunded straight away. Would recommend if you buy that you order a bigger size than you need you can't buy this sort of dress in the UK and if you could it would be a lot more expensive. I am very happy with the purchase I made but I did buy bigger than expected just in case. The dresses are very pretty.