Not delivered at arranged time. And very disappointing bouquet.
Have been ordering through this website for years but it's a bit of a lucky draw as you never know what florist will deliver the flowers.
Also when I write down it's for a birthday I think it's very unprofessional to call someone at 5.30 am!!!
Review by Kjsmommie Doseck1 month ago
Easy to order online. Delivery the next day. Very satisfied.
Review by Epigmenio1 month ago
Lovely flowers but they forgot the card with the message.
Review by Serape1 month ago
I ordered the largest bouquest for my mother, to celebrate the last day of her 6 week long radiation therapy. The bouquet was delivered the day after what I requested, in the evening, with the bill still attached to it. Further, the bouquet is clearly much smaller than what is shown online for the large bouquet, and it seems more like the standard size was delivered. Overall, I find this a very poor and disappointing service. My previous two orders with Euroflorist had been good, but this time I don't find the order acceptable. In fact, I believe it would be appropriate to be refunded or for the company to provide a measure of compensation. Otherwise, I see little reason to revisit this service in the future.
Review by Mandhoj1 month ago
Recipient was very happy indeed.
Review by Racer2 months ago
My friend was super happy with the delivery!
Review by Bhawna Derrow2 months ago
Always punctual with deliveries , and always true to what the customer requested
I will always be asking your services ; i live in the USA and my family and friends are always happy with your goods
Review by ChuckiieFeet2 months ago
I chose my daughter's FAVORITE flowers for her birthday. She received a pretty bouquet BUT completely different than what was ordered; NOT EVEN ONE of her favorite flowers. I sent a comment directly to the company expecting maybe an offer to send the right flowers, a refund, a discount or AT LEAST an apology; instead they DARED say the bouquet was "similar" ... I ordered a bouquet of SUNFLOWERS & HYDRANGEAS (both in season!). She received a bouquet of 90% orange random flowers and some yellow ROSES...you be the judge; and worse, they did not include my name or message, so it took a while for my daughter to understand they were from me. To say the least, it was a very disappointing experience. Not a god way to conduct business.
Review by PTan Gasparyan2 months ago
I ordered flowers from Sydney, Australia’s, on the day.
They arrived in the morning and looked better than they look on the website.
Great service, great product and for good value for your money.
Would definitely order for them again and suggest to people.
10 out 10.
Review by Cainara Tolaba2 months ago
Great products super fast delivery
Review by Stpehanie2 months ago
Delivered anniversary flowers a day late without any information, had to follow up myself otherwise I wouldn't have known. offered only refund of delivery fee to be added as value of flowers. won't order again.
Review by Tera3 months ago
The delivery was ok. I made the order on Sunday and they delivered on Monday. The flowers arrived in perfect condition, the chocolates were nice... Everything as promised!
Review by Natille3 months ago
Used for a condolences bouquet and they delivered quickly and the process was efficient and simple. Priced reasonably also. I will use them again in the future for all occasions.
Review by Jooyong3 months ago
Very disappointed with the service. Ordered a bouquet on the 17.08. for my mother's birthday. Bouquet was supposed to be delivered on the 19.08, however, it was not done. On the 20.08., I have received any email that they did not had availability to send it on the 19th and if I would like to proceed with the order or cancel it. I replied to their mail to please proceed and to inform me when it can be delivered. No answer from their side. On the 21st, I called them to check on the order, they apologized and informed me that it will be delivered on the next day. Nothing happened. On the 23rd, I received a call and was asked if it would be ok to deliver the bouquet on the same day. I said YES, but no delivery was made. I called today (24th) and asked why the delivery was not made and was informed that they could deliver it to my request location as "lots of florist are on vacation". Is this really my problem that no florists are on vacation?? Why was I not informed that they cannot delivery to my location from the start? Why someone called me on 23rd to ask if they can deliver it on the same day if they don't have any florist in my area?
Extremely disappointed of the service and at the end of the day there is no bouquet for my mum's birthday and I even have to wait for a refund about 14 days.
Review by Fondu3 months ago
job well done
Review by Techrobotix3 months ago
BEYOND TERRIBLE!!! 1 star is too much for them. like seriously.. The flowers were SUPER ugly, so different compared to the photos. DONT WASTE YOUR TIME OR MONEY. EVER!!!!!!! NEVER AGAIN!!!!!!
Review by Harleemaaa3 months ago
I still haven’t had any update on my order nor any communication from the company despite messaging them. I have no idea what is going on. Am I going to get a refund? Are the flowers going to be delivered? Who knows! No sense of customer service or efficiency. Again, my order was placed on the 3/7/19 it is now 12/7/19. So disappointed and frustrated. Unless they can magically get the flowers delivered tomorrow (which I highly doubt) there’s no point! Given the recipient is going away first thing Monday morning.
I’ve never had such a poor experience with a company. I understand you encountered an issue but it took a week to even acknowledge it, after I had to email (ignored), several ignored messages on their facebook page and eventually I had to call them up and they eventually replied on facebook with an explanation of the issue. Two days later and nothing has been resolved and I have no been updated. I am fed up and just want my money back! I feel scammed.
Review by RuthyD3 months ago
Delivered on time, and what was ordered.
Review by Caqueenv4 months ago
All good but the internet picture lead us to believe that a container to hold the flowers was included. It was not and if we had known we would have ordered one...
Review by Hermenegilda4 months ago
Lovely flowers, delivered promptly.
Review by Melolivia4 months ago
I live in Hk while my mother lives in Belgium. I ordered flowers for my mam’s birthday. After 3 days I checked in and learned that they had not been delivered. I emailed Euroflorist to request a refund. Within a couple of hours they confirmed the remboursement but at the same time organised the delivery of the bouquet to my mother.
This is TOP customer service and I am truly amazed at their immediate reaction to solve the issue.
Well done Euroflorist! Thank you.
Review by Rishith4 months ago
Thank you. Lovely flowers delivered on time.
Review by TracyN Lalla4 months ago
Website is easy to use and ordering is straightforward. The option of having different sizes in bouquets is a bonus. There is a great selection available also.
€10 delivery cost on a €24 bouquet is quite high.
Delivery was prompt though.
Review by Spalti4 months ago
The site pictures allowed easy choice, the ordering process was straigthforward and the recipient was delighted with the flowers recieved the next day - said the bouquet was beautiful and sweet smelling. Thanks for the good service.