Quick response to my question, very happy. But reference in the response was that I might need to bend a sensor bracket, however I don’t know where that sensor is located.
I am a happy etrailer customer!
Review by Jacnaly2 weeks ago
Thank you. I’m actually a fairly decent painter and will even forgo the rattle can route to paint the trailer via a hvlp gun. But my memory always seems to fail me when it’s time to buy paint/primer and I second guess myself. Another item though that I forgot to mention - tethered is a consistent blend of bare metal and preexisting (sanded/prepped) preexisting paint from the previous job. I was hoping to use more of a filler primmer to help smooth make the final coat a little smoother... but again, second guessing myself. Does this change your recommendations at all. And thank you very much, you’ve been extremely helpful.
Review by RHodges3 weeks ago
He was very helpful and gave good service. I have not installed the motors yet, so I don't know if they are the correct ones.
Review by Ottmann Sliavas3 weeks ago
Thanks, I was able to resolve my issues. It appears that changes were made to my brake lines by previous owner of trailer. I was able to obtain fittings locally to adapt. Will be replacing entire brake lines over winter to correct all issues.
Review by Dulik3 weeks ago
Thank you Kyle. Your advice was right on!
Review by Kweendeva Chinappa3 weeks ago
Erik B. Was very helpful, he pointed me in the right direction, gave me some options with links to the parts he recommended, I looked them over and found what I needed.
Review by Alistoria4 weeks ago
Thanks for the information, I tried looking everywhere for an answer and you came up with it for me thank you
Review by Chagam4 weeks ago
Thank you for the helpful information.
Review by Jonsal1 month ago
Buy a pair of jacks if one is messed up , easier in the long run .
Review by Iryvine Kaloudis1 month ago
I posted my question not expecting etrailer would have the part since I was not able to find it on my own. To my surprise they had exactly what I needed. Thanks for finding the part and the quick delivery. etrailer is always my first place to look and never disappoints.
Review by VKim Bringhenti1 month ago
The guys did a great job, but it still leaks. There has to be a better solution... From my understanding, the hard cover that Honda sells, does not leak, and does not require a drain to be drilled...
Review by MichaelRollinson1 month ago
Best help ever!
Review by Trelawny Malemes1 month ago
Very quick response with the information I requested. Also, the video included was very informative.
Review by Custo1 month ago
etrailer provided an extremely quick and thorough answer to a question I had about a 5th wheel hitch I purchased second hand and even provided a link to exactly what I needed to purchase from them to make it work for me.
Review by Fiorentzis1 month ago
Very timely response, very helpful, the information will allow me to proceed.
Review by Tejano1 month ago
Sorry I need to send the part back. Although everyone was very helpful. The part does not fit. I bought a 3/4 inch boat roller which was the correct size but the roller shaft is 5/8 .. does not work
Review by Freeman Lenz1 month ago
Didn’t get response I wanted. The draw tite
Hitch says no cutting of facia. Curt hitch says not a fit for 2019 Lexus 450 h.
The muffler on hybrid is different from the LX 350. Had one and put hitch on it
Review by Fraise1 month ago
They have answered every question I had. Thanks
Review by Tracti1 month ago
Very bad customer service. Nicole " Nikki R." needs a little training in how to treat customers. I ordered Timbren springs for my 2019 Nissan Frontier. Installed them and there was no gap between spring and frame. She was very upset when I told her they are the wrong ones and told me they where custom made for that truck. I called Timbren and they said that they should have a gap / clearance on them. They had no problem sending me the correct ones and dads at NO charge. Nikki said to get a refund from them I would need to return them in new condition, not installed, package undamaged, clean and including all documents. When I received them they had been used and the package was almost destroyed. I will not be pursuing the return of these springs because I believe she has NO intention of refunding me anything. I will be dealing with Timbren on this matter directly.
Below is her response to me as to how to return the product.
I'm sorry to hear that you need to return order 108259907. Here are a few steps to make sure that your return credit is issued as quickly as possible.
Please make sure that all items are in like-new condition and in their original packaging. After your package is received, I'll issue you a product credit less the return shipping charges of $17.08 associated with the attached label as we discussed. Keep in mind, I'm not able to accept returns on any installed or used merchandise, and any items over 60 days old are subject to a 20% restocking fee. Please do not mark on the original manufacturer packaging to avoid any additional fees.
To make things easy, I recommend that you use the pre-paid UPS label we discussed. It is available for download and can simply be taped to the outside of your return shipment.
Remove original shipping and address labels from the package
Do not mark on the original manufacturer packaging
Give the shipment to any UPS driver or find the nearest UPS package drop-off location
Review by Arrowvend1 month ago
Kyle was very kind and supplied the information I need on time.
Review by Bhimduth1 month ago
Excellent professional help, thankyou very much
Review by Mihaly1 month ago
There is something wrong with the audio system on the 2019 Chevy Silverado PU. We simply can not get the unit we ordered from you to work. Please instruct on return process. We are just sick that it won’t work.
Review by Spungeyone1 month ago
very satisfied with heathers responce to my questions, thank you very much
Review by Hamid Towlard1 month ago
Fast honest reply.
Review by Beimnet Moliardo1 month ago
I have not tried the recommended answer yet but i think that the answer that was provided is the resolution. Thanks so much..