Not much adding nessecary to the recent reviews. This company is the absolute worst. I emailed them several times and there's is still no response, also no contact possible by phone (obviously).
You have to login with a specific folder number to enter the customer area, no idea what they mean.
Such a disappointment and waste of my time and money.
Review by MitchnMita Hermsdorf4 months ago
Asked for 7 Dollars but charged £68.20.
What I want to know is there anyway of getting a refund for the difference.
Review by Sarcha5 months ago
Rip off! They steal your money? Stay away! Don’t undertand the canadian government allows this!
Review by Hassen5 months ago
Scam. A shame to Canada.
Review by Tod6 months ago
Please be aware of the page etavisascanada.com.
The page looks trustworthy, as it writes on top "welcome to the electronic travel authorization (eta)" and "apply now for eta". It also offers information on eta itself BUT no where it is mentioned that this is actually an agency operated by World Visa Ltd. (1 Mark Square, London EC2A 4EG UK) unless you take a look at the terms and conditions. You will end up paying a processing fee - which differs as they please. In the terms and conditions $75 are mentioned which include the 7 CAD. However, I got charged $82 processing fee + 7 CAD which sums up to a total of $89.
They defend the fee by claiming this as a service, however, you are the one entering all the data (the same amount as the official site of the government).
Also the same agency is also responsible for Australia, better google this agency first.
Review by LKmay6 months ago
Do not use this company under any circumstances. They sent me the approval for an ETA but Canadian Immigration confirmed that i still had permanent residency so any ETA would be invalid until i cancelled the permanent residency. If I hadn't double checked I would have booked my flights and gone to the airport. This company does not know what they are doing and do not care anyway as long as they get their ridiculous fee of GBP70. The way they display this fee on their website is so small and it is designed to deliberately mislead and trick you. Brendan Duggan keeps responding saying that they will refund me but he has not delivered on this. He keeps making excuses as to why it hasn't been done. Absolutely disgusting.
Review by Mtu LovesAiden6 months ago
Total scam! we got charged £70 per eTa where it costs $7 Use genuine government website.
Review by MJMc7 months ago
I totally agree with all previous Reviewers. Very unlikely that all of us failed to see service fee of $89. Definitely hidden. Yes I saw $7 and like other Reviewers thought I was on Government website. Why would I agree to pay $89 for a $7 purchase. Also when I realised I had been financially duped I clicked on my approved eTA email with their website link and it came up with a message alerting me to a phishing alert and advising me not to proceed with website! I have asked Brendan Duggan from the company to explain this and allay my fears regarding possible fraudulent activity with my details but he ignores my questions and hides behind the philosophy of the company which interprets to me as don’t care and we have your money so end of story!
Review by Jerseygrrl7 months ago
It's a cheating company on a legal basis. Unbelievable, it's tolerated by the Canadian government. We didn't know how about the high service fees and didn't recognize the quite small phrase under the '7 $' mentioned when you go through the applying process. However, I texted them when I saw the price.
A friend and me applied for the eTA exactly at the same time, but he got charged 71 $ and me 79 $ (USD). Comprehensible, right!?
When I mailed them they literally told me that their service fee is 68 $ (about 50 USD). So I wanted to have a refund of the margin at least. They just ignored the fact and said like it was my own fauled.
I hope the company and the initiator will end up in bancruptcy soon! Karma will find you sooner or later !
Review by Cmill7 months ago
STAY AWAY! this site charges you CAD$100$ for something that costs CAD$7 in the goverment page and it even takes longer. IT´S A JOKE! I can´t understand how sites like this can be legal. STAY AWAY!!
Review by Bafford8 months ago
DO NOT trust this website!
It is NOT the official Canadian website.
They use the same pictures, font, and format to mimic the real Canadian website, so at first glance it can easily catch people off guard. This is predatory behavior as it can easily trick people into thinking the website is the government website.
Look at the url closely. The official Canadian website ends in .ga.ca and this one ends in .com
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