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Review by M.S.1 year ago
Very shady system. I went on there to post a review two days after my surgery as I had used the site when trying to choose a PS in Poland, so I thought it would only be fair to give back by leaving a review.
I am still disappointed in myself that I did not see the signs earlier and thus wasted so much of my valuable time trying to reason with unreasonable people.
I gave Knack clinic's doctor a 1-star rating and a day after I received a message from the moderator/s asking me to give the doctor a 4-star instead. I of course refused but then out of my politeness went on their messaging and conversed with them even though I didn't have to.
My initial 1-star review was posted or so I thought and some days passed and I decided to give the doctor a 3-star rating, so I went back, updated my review and posted it again, or so I thought again.
A few days later I received an email that someone had commented on my review, went back to reply and in the process found out that they just threw my review at some random page, so basically no one could tell who my review was about. It was also stated on the page that they could not verify my review and that they were afraid that it might be fake and from a competitor of the doctor. I immediately went back to the messaging to speak with the moderator/s again, I literally said they were being biased and doubted my credibility because I did not speak the local language and they went off on me, said I was accusing them of racism, lol. I tried to explain my sentence again but it fell on deaf ears lol.
I asked what they needed to verify my review and they asked for documentation. So basically I sent them a receipt I received from Knack clinic. Of course, I know I had no business doing that, but I just wanted proof of exactly how full of it they were. I tell you now, the whole thing is a scam and bullocks. In all my years of writing reviews, this is the very first-ever! I could go on and on but long story short, the reviews on estheticon.pl are not reliable as they are greatly influenced by the moderators. Either that or they only mete such treatment out to people who don't use the local language.
Still, I bet they did not post my review after everything and even if they did, they will surely delete it after seeing this, yep, that is how bad the service is.
Regardless, if you're considering plastic surgery in Poland then you can surely rely on znanylekarz.pl for real reviews from real people without any influence from moderators that are possibly sponsored by the doctors. I posted my review there 2 days after my surgery and I am yet to hear from a moderator or any of that nonsense.
I do wish I could post screenshots here, my friends and family cringed when I sent them shots of the correspondence between myself and the moderator/s, it was not nice, very disappointing for a supposed service company in this day and age.
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