We collate all the best reviews from around the Internet so you can view them in one place
Review by Jawad Ali6 years ago
I purchased a supposedly a brand new patek 7010G , that turn out to be a repolished watch.
My refund request was refused & they do not even want to listen or communicate.
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Review by Alexander M. Graeg6 years ago
My service experience with Essential Watches was extraordinary and the Rolex watch I ordered arrived the very next day and exceeded every expectation I had. I'm looking forward to my next purchase from Essential Watches.
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Review by Tim McComas6 years ago
The transaction went well without any problems.
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Review by Michael Prince6 years ago
After several purchases over several years, I remain confident in Essential Watches and their committed staff. Straightforward, excellent service after the sale, and quick responses to phone calls and email inquiries.
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Review by mcgill6 years ago
the warranty was honored and the repair was well done. only 3 stars because the problem could have been found before i purchased the watch.
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Review by Tom Wawrzyn6 years ago
All on time, I advice thise seler.
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Review by Richard Chase6 years ago
I just purchased my second Rolex through Essential Watches and plan call upon Fred and Seth for all of my future watch needs.
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Review by Robin Paul6 years ago
Thank you for being so gracious and accommodating, when I found the watch I had wanted for so long.
I wear it every day and for once, not looking at anyone else's watch , with envy.
My seller was lovely and very helpful. I got my watch in just a couple of days.
I could not be happier.
Robin
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Review by Eric Tan6 years ago
I bought a lange from Irene. Promised with certificate and box. At the end, no certificate. Then she promised to return $1,000 USD to my account but till date after 2 years. Nothing done. call-no answer.
I have told at least 100 friends of my bad experience. I will continue. Very soon. I will write in forum.
I want my 1k USD back immediately.
If u are sincere about this feedback, call me immediately at +6590057626 (Singapore).
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Review by Allison Zayas6 years ago
Fast, courteous, competitively priced.
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Review by Steve Swope6 years ago
Good location, item price fair based on market value of out of production Panerai model, if want another high end watch, will return for sure.
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Review by Igor Krasilnikov6 years ago
I bought HD3 model from these Co., their service is rather fast and professional (maybe not so fast as Switzerland Boutiques, while prices of last are higher).
We had some problems with documentation, while i consider that it's not EW mistake, and it's not a big problem in general.
Recommended.
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Review by Donald Delson6 years ago
They do what they promise.
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Review by Bandar6 years ago
I bought two new Patek Phillippe watches from Essential Watches. They were not in stock but were ordered. They came in on time and were exactly as described.
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Review by Geoffrey White6 years ago
I have purchased several watches from these guys and there has never been a hitch.Great product, great prices, Great service.
Geoffrey
New Zealand
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Review by Mark Hackley6 years ago
I contacted Irene after seeing a watch for sale on line after mine was stolen, the watch I wanted was sold in between Irene and myself speaking. Irene went the extra mile and found a very good alternative, she got to my budget and what I was willing to pay and has gained a customer for life.
These guys are exceptional and as a business owner myself I would love to have my team as 'on their game' whilst being very professional and polite.
10/10
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Review by Charlie8 years ago
Got a great deal for my Aquanaut. Didn't get the same consideration and attention from other stores.
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Review by s j g8 years ago
My wife wanted a "gold rolex" for xmas. Checked a lot of websites and finally decided to move forward with Essential Watches. They were very informative AND had a price cheaper then everyone else. When i got the watch they had even thrown in a rolex box even though I wasn't expecting one. I reccomend thiis company to all watch buyers out there.
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Review by David10 years ago
Brand New in Box Authentic Rolex arrived the day after I sent payment.
Service was Honest, friendly and Knowledgeable. Great Prices and very good info on their website too!