I really don't know why I keep going back as they are totally useless. Never answer phones, or emails, or chat windows. I have even threatened to go up there myself on previous orders - at that point they coffee comes quicker.
The only reason i can think of why i keep going back is i find it curious that companies like this can still operate - i try and guess how they are going to balls it up again because they do every single time. But I will say when the coffee does arrives its good. But be prepared to wait months (my current order is now in excess of three weeks late), but it has taken three months before.
I have been chasing them for over a week using all options and not a single noise out of them. If you are reading this luigi - my order number is #19254 you useless sods.
Review by Boeley1 month ago
My order never arrived and I was unable to contact espressodrinker. One phone line was constantly unavailable and the other was only an answer machine and my messages were not answered . No reply from email query of undelivered order . So disappointed as lost money and received no coffee beans . Be careful !
Review by Headland2 months ago
Good coffee at reasonable prices. Also good turn round for prompt delivery.
Review by Haejoon2 months ago
great taste will be ordering again very soon
Review by SatishC3 months ago
Always a fast and efficient service.
Review by Delore3 months ago
Easy to use website and swift delivery. Very happy.
Review by Jihyun Elora3 months ago
Quality coffee beans and efficient speedy service
Review by Raycan3 months ago
We have been using espresso drinker for a long time but recently have had problems trying to get our order delivered. We have tried ringing, live chat and emailing but still no one has come back to us. Our coffee delivery was due over a week ago now and we still don’t know when we will get our order.
Review by Giulz Kudors3 months ago
Placed order 10 days ago and still have not received the coffee so can’t rate service full yet.
Review by Nattanan3 months ago
Very poor service. Bad communication with customers. There is no way to contact them. They don't reply to emails, no answer the phone. Although you pay next day delivery you receive the order incomplete after one week. I wouldn't recommend this supplier.
Review by FallenFlower3 months ago
as usual. awesome. well done
Review by Shaonan Barravecchio4 months ago
Thank you for taking good care of me. I really appreciate it.
Review by Violenita Kassim4 months ago
Waiting for my delivery 7 days. Still not get my order. Email them everyday..no answer's
Review by AkosT Farirayi4 months ago
Payment has been made. My order has not arrived. I don't even know if it has been dispatched. No response to my several email enquiries. Very disappointed..
My order has not arrived.
Review by GLeeB Claudus4 months ago
DO NOT USE - SUSPECTED OUT OF BUSINESS!!!!!
My mother and I are both regular users of espressodrinker. We both placed orders before Christmas, money has been taken and normal confirmation email received. However no coffee has arrived and they do not respond to emails or answer the phone. Beware do not order from them at present.....
Review by Lamyae Dagu4 months ago
tried to communicate several times, no answer, will ask paypal for a refund
Review by Sonarika4 months ago
very efficient and fast delivery of replacement filters,
Review by Vanjikumaran Soukhin4 months ago
Perfect. Great product at very good price delivery exactly as promised. Will use again
Review by Hercyna4 months ago
Efficient service with no issues Would certainly recommend
Review by Eita5 months ago
Placed order 10 days ago and still have not received the coffee or reply from my email! I am very disappointed.
Review by Hailsatan5 months ago
It took 4 days to put my order in the mail and then another 5 days to arrive
Review by Schaze5 months ago
Love this coffee best out there for me.
Review by Lancashi5 months ago
Ordered a week ago. Nothing here yet. So no stars at all
Review by Roshel5 months ago
Five Star as always, the coffee is amazing and arrived within 3 days of ordering. Thanks for the gift espresso cup and saucer!