0 stars if I could. This company is so fraudulent it’s ridiculous!! No returns once your order is placed. No matter what! Never buy from this company
Review by Bankwoman2 months ago
After completing the purchase o realized that the money was transferred to a paypal account with
a person's name. It seemed fishy so i started looking up reviews about the company. And now i have no hope in receiving my order or getting my money back.. long story short. Do not buy from this website
Review by Kousstav3 months ago
Wish I could give them a -1. Order mistake? Sorry, can't even offer you an exchange. Did not even ask if I would pay, just said NO! Worst customer service EVER!
Review by Amarbold Piskor3 months ago
Read these reviews!
Worst experience ever.
Product was not as advertised. They demanded video proof! Would not take returns. Took forever to respond to emails. I’m not surprised to see zero positive reviews.
Review by Laurrnce Perkbox3 months ago
Not even 1 star. I ordered merchandise in May and it is August, still no delivery. They emailed back initially when I said that my order was not delivered and now just silence, no response from them what so ever. DO NOT ORDER FROM THIS WEBSITE.
Review by Pcarfang3 months ago
Do not buy anything from this company. They take ages to send your order and when you finally do receive it does not resemble the items you ordered!! The sizes were completely wrong and they said that they couldn't give me a refund as they had sent the correct items. I exchanged numerous emails with them over 6 months but have now giving up any hope of getting my money back.
Review by Blahadah Crespigny3 months ago
I placed an order on May 19 2019, today is July 15 2019 and still have NOT received it. The cost was $33.96 I have countless emails with them which you can tell are computer generated. This company is a SCAM STAY AWAY. THIS COMPANY IS FAKE AND DOES NOT EXIST!!!!!!!
Review by Cuero3 months ago
SCAM! SCAM! SCAM!!!!! DON’T BUY FROM HERE. THEY WILL GHOST YOU AND YOU WON’T RECEIVE YOUR ORDER!!! 😡🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
Review by Shajira3 months ago
Ordered smartphone holder on June 4 2019; it's July 27 and still not received. Email in mid-June said shipped but with an incorrect Fedex shipping number. Complained, received a reference to an Asian shipping company, shipping # also not found. Very responsive to emails but not to actually delivering product. Also angry that Instagram doesn't vet their advertisers better, that's the first and last time I order anything advertised on Instagram.
UPDATE: August 6 item finally arrived but I'm leaving the rating as is due to poor communications and the product is just regular plastic, ad implied special material, for $25 with no assembly instructions.
Review by Mattheuss Tucina3 months ago
ESFRANKI IS NOT A REAL COMPANY
i ordered few items back in March 2019 few and until date (May 20) i have not received them. I received few emails from their customer service confirming the order and apologized for the delay. For the past 2 weeks i have been sending emails, no reply.
Review by MikkiG3 months ago
Terrible service and terrible products. They shouldn’t be in business. They don’t respond to emails either and don’t provide a phone number. The product I bought was nothing like the picture explained it to be and the second item broke within the first day. They never responded to fix it. Don’t waste your time and money.
Review by Frannyat Ambla3 months ago
BUNCH OF SCAMMERS!!!!! PLAIN AND SIMPLE! The most frustrating people I have had to deal with.
Review by Debeny Mazutyte3 months ago
I would give it to 0 stars but it wouldn't let me! Never been so disappointed! Almost a month and still have not received my order still don't know where my order is or how much longer before I get it? Tried to cancel my order they will not let me cancel my order I just want my money back! Looks like I will have to be looking into the Better Business Bureau to see what I can do. Wish I would have read these reviews before I ordered from this company.
Review by Emssy3 months ago
No stars would be an accurate description of how I feel right now about this company. I placed an order on June 9th. At first they responded but then when I asked for an update or a refund they quit responding. It’s been a week since my last communication and I’m really not expecting anything else from them. My order totaled $35 and some odd cents. Do not order from them! I wished I would have checked them out before ordering.
Review by Ranjib Toyoshima3 months ago
Did not receive my full order. Tried to address it with them and even when presented with proof they screwed up they wouldn't fix it!
Review by Gennaca Tzortzoglou3 months ago
DO NOT BUY from these guys!!! I have been waiting for two months to get some magnetic eyelashes delivered. So far I do not yet have my items, neither received a reply on my emails. No update on the shipping status- waste of time and money. Hoping for a miracle to get my money back!
Review by Ifikratis Jagroep4 months ago
I bought product last year and it wasn’t suitable. Returned to the address on PayPal. No refund ever received.
I nearly bought a product a few weeks ago & changed my mind when I saw it was storm media again so closed it down. 30 mins later the sale completed WITHOUT my consent. I asked PayPal to reverse they refused. But no product could ever be sent as I didn’t add my address or even payment details. PayPal refused again.
A total of $39 down the shoot.
Review by Samjhana4 months ago
I order Magic Pool Cleaning Table over three week ago have not received the shipment. Email the company but not a response from the company .i will never again order from this website they are a ripoff. People this is real Don’t order from this website......
Review by Sinthiya4 months ago
I bought the pet gps tag , delivery was slow, merchandise was cheap and Directions unreadable and Unable to use. Customer service not very helpful. Very disappointed wouldn’t use them again
Review by Tases Smekalova4 months ago
No stars would be more appropriate. Their car clip cell phone holder is junk. Will not stay on dash as advertised. They will not refund my money. DO NOT BUY FROM THEM!!!!!
Review by RickRollin Lettich4 months ago
DO NOT BUY FROM ESFRANKI They take your money charging high prices for lazy stand up mobile phone charging cable over $30 which didn’t quite work effectively straight away after a few months didn’t work st all .. contacted them only to be told it’s out of 10 days for a replacement ..told them I didn’t want a replacement but a full refund !!
Just look st how many customers are furious with this company .. DONT BUY FROM THEM THEY ARE UNPROFESSIONAL AND THEIVES
Review by UserDwayne4 months ago
I wouldn't even give them one star has anyone gotten their pool tablets or their money back EVERYONE DO NOT ORDER FROM this site any one get in touch with them they r from Hong kong
Review by Kelof4 months ago
I wish I could give them negative star review!! Horrible company and even worse products. Their magnetic eyeliner burned my eyelids! What's in the product that would do this, you ask? Don't know. I've been given the runaround for weeks. After receiving about 15 emails from them, stating how sorry they were, they wouldn't take the other product back for a refund (I bought 2 sets). "Only defective or damaged merchandise" would be refunded. BUYER BEWARE!!
Review by Megbur4 months ago
DO NOT BUY FROM THEM. I've been waiting for a refund for crappy cell phone holder I returned. It's been MORE THAN 2 MONTHS and no one will respond to my emails.
I'm about to contact an attorney.
Review by Bianeve Kassimkulov4 months ago
DO NOT PURCHASE ANYTHING FROM THIS COMPANY.
I ordered something FIVE MONTHS AGO, never received it, demanded a refund, and haven’t heard from customer service in three months, despite constant emails. This is thievery. If I do not receive my money back I will be forced to pursue other remedies.
Again DO NOT PURCHASE FROM THIS WEBSITE. THEY ARE QUITE LITERALLY STEALING MONEY.