i order a massage gun before 3 months ago, and i did not receive any email or shipping information from the company.
i think it is a fake website be carful.
they don't deserve the one star in the rating area ,,,,
Review by Barbecuer3 months ago
I order two face masks almost one month ago. I never received the masks, but I did received a request for a review of the product, I emailed [email protected] three times and have been ignored, meanwhile I have not masks and cannot risk getting sick with the coronavirus as I am a senior with underlined health conditions. I just emailed the company through their website but I doubt they will respond. I guess I will have to call it a loss for being stupid enough for trusting them.
Review by Briannaming3 months ago
Epacificmall is a scam, didn't ship my order or communicate with me. I ordered product 2 months ago and have never received product or shipping information.
Review by Gdbjg Lall6 months ago
I'm still waiting for order. definitly will pass word that you are scammers. Calling charge co and Attorney General.
Review by Leungkm1 year ago
I purchased 4 of these at a total of 88.94. They did not work so I returned them. Can never get in touch with anyone. Don't ever order from this place. don't think they will ever return money. Bad, Bad, Bad!!!!!!!! Should have read reviews before ordering.
Review by Ribena2 years ago
Have tried several times to reach this so called company . Phone you get put on hold as your call is important to them. After 10 minutes disconnected. Tried face book nothing. Scam artists how is it they don't get shut down? Would give no stars if I could.
Review by Stetis2 years ago
I am waiting on an order from January 31. It is now April 12. Will NEVER order from them again and their web address is a scam. DOES'NT EXIST. I am glad I paid with PayPal as I can file a complaint with them. I am so disappointed that I have been taken advantage of. Shame on these people.
Review by Barnside Starshadow3 years ago
epacificmall is a scam,never ship products or communicate with customers I ordered product 2 months ago and have never received product or shipping information
Review by Melisda3 years ago
Ho acquistato il magnetic phone cable, non l'ho mai ricevuto. Ho aperto una contestazione el'ho convertita in reclamo con paypal e ho notto la mail [email protected] quindi ho cercato online e trovato queste recensioni. Confermo tutto: non ho mai ricevuto nulla, e il venditore non comunica con me.
Review by IoMada3 years ago
This place is a SCAM! They never communicate. Will send a shipping label that obviously never left their building. Be aware and do not buy from them!
Review by Bobtastic3 years ago
I ordered a ring on 1/6/17, still waiting for order, no phone number, no tracking info, nothing. Really rating is o but wasn't offered.
How much longer do I have to wait?
Review by Bafford3 years ago
Short and sweet...BBB is going to hear about this place..ITS A RIP OFF!!!!!
Review by Vcantor5 years ago
Would not have given them one star but had to. Their electronic items
WILL NOT work with an IPhone. The cables give error message like most cheep electronic items.i ordered thru Moolala and thought they might be different, but no luck. Waited past the SEVEN day return policy to complain so of course no replacement or refund. DO NOT ORDER from these people,,,,
Review by MCain5 years ago
order a 3 pack of masks nov 21 it's now dec 11.written to them twice and called twice.phone calls are always directed to answering service that is always full.never had any contact from them.
Review by Renaul5 years ago
I would have to agree with the majority of the customer reviews listed. I ordered a 10 foot iPhone 5 USB charging/sync cable as the advertised Deal of the Day for $2. It was delivered promptly, but the cable only lasted 1 month and then began showing an error message on my phone that the device was not an authorized device for iPhone. After about 2 weeks it stopped working completely. I called DealChicken and was told to send it back (over 2 dollars) and they would call the company to see what they could do since I had the device for over 1 month. I just wrote it off as a loss and counted my blessings it was only $2 I lost. Beware of this company.
Review by Thatgoon Aftercare5 years ago
This company sells junk . Will never buy from them again.
Review by Lynsy6 years ago
This the worst site I have ever been in contact with. Bought some make up brushes on December 8th 2013 and as of February 18 2014 still not have received them. Been in contact with them on at least 3 occasions and after days with out a reply eventually was told they were going to be shipped,will be there in a few business days. All LIES! The customer service from this site does not exist and I would not buy a single thing from them again. I would be willing to bet they will be out of business soon and that would be a good thing!!!!!
Review by Crazily6 years ago
I bought their 3-lens kit from LivingSocial which showed a photo of a macro lens, a fish-eye lens, and a telephoto lens. When my package arrived, I saw that the telephoto lens was missing. When I called LivingSocial for an explanation, the rep told me that ePacific Mall had explained that there were in fact 3 lenses: you have to uncrew the macro in order to find a "third" lens. No telephoto lens. The photo was false advertising. Plus, the macro lens is terrible.
Review by SpokeUmbra6 years ago
I had purchased a "mystery box" voucher for $12 from KGBdeals.com for products that were supposed to be worth $150. Instead I received Chinese fraudulent cell phone accessories that can be bought on eBay for $3-5!!! Additionally, it took almost 3 months to ship the product instead of promised 2 weeks. I'm afraid even to use this stuff as not to break my cell phone. DON"T BUY FROM THEM!!!
Review by Libbet6 years ago
I purchased the MP4 player that other reviewers have referred to. I purchased 4 for Christmas gifts, and bought them in November. In January, after the gifts had been given, I informed the company that one was defective (battery would not receive a charge from the computer, stayed constantly in "low power" condition) via email. They told me they were sorry I was unhappy with the product, but they only replace defective products within 14 days of sale. Never mind that I bought them as Christmas gifts, right? This company cares nothing about customer satisfaction despite all the corporate rep's disclaimers. DON'T WASTE YOUR MONEY! Stay away from epacificmall.com
Review by Lassi6 years ago
I have ordered some fish eye lens for my son for christmas. I ordered it last Dec 11 and have not recieved anything not even an email back. Its already Feb 8. Thats way too much time. Every time I send them an email , there is no reply. I think this place is fraud or just don't care. So sick of this place.
Review by Ruperto6 years ago
I wish I had read these reviews before I bought a deal of the day with for this site. Apparently, these deal sites are NOT, in fact, checking these places out first. I ordered whiskey stones for my husband for Xmas, then emailed them to expedite the shipping since I didn't realize it would take 2-4 weeks. They emailed me back saying not to worry, I would have my order by Xmas Eve. I wrote them again after Christmas, and they then told me that it would be 5-15 business days (it was already Dec. 30, what happened to having it by Xmas Eve???), and that they would provide the tracking number. Here it is, Jan. 8, 2014, and still NOTHING. No order, and no tracking number. This is probably the worst site I have ever used, do NOT give them your business!!!
Review by FIoo6 years ago
I SO wish I had read these comments before I ordered from this company. I purchased a Living Social Deal and I have waited and waited and waited and waited, oh, and, then, I have waited. It finally arrived yesterday, but it missing one of the lens that was supposed to be in the set of 3. The instructions of how to use what I did receive are in such poor English that I cannot even guess what it is trying to say. What are poor experience. I am so tired of companies such as this one that say they are so wonderful while in reality they are simply there to gather money, and have no intention of taking care of their customers. Never again.
Review by Dshomar Derrow6 years ago
Placed an order for 2 x 10 ft USB Cable on 11/29/13. Have not received them yet. Have twice contacted company and received the response that it "should deliver this product within 5 to 15 business days". The second 15 days are up and still no cables. Today is 2/13/14 and another 15 days is unacceptable. Apparently Samantha and Sunila are poor customer representatives or the shipping department is poor. I guess I lost my money on this purchase. Will not buy from them again.
Review by Hbear Moropoulos6 years ago
My friend gave me a voucher from Living Social as a Christmas present. The voucher doesn't work. I emailed and they did reply the next day but the response had nothing to do with the question I asked (computer response ?). I emailed back and have received nothing.