EnviroBarrier.com Reviews

Hi Mike,

Yes, the delivery was made and received. I was concerned initially because the box with the rolled up strips was completely smashed (the cardboard box was too flimsy for the heavy roll inside).
Everything is now installed and fitted perfectly to the cm. The strips are cleverly designed with the holes a little larger then the screw posts, allowing for slight vertical adjustments.
I only needed to shorten the strips a little.

Thanks and regards,

Helmut

It looks like I'm not the only person who has received rotten service from this sham of a company. DO NOT ORDER FROM THIS COMPANY - YOU WILL SAVE YOURSELF A LOT OF TIME AND HEADACHES BY GOING ELSEWHERE!!

Like the previous reviewer I dealt with Jonathan and he was useless - no help whatsoever. I tried to ask for his supervisor but of course that person wasn't available.

After several attempts I still received no response. I was forced to dispute the charge on my credit card and I am now submitting complaints to the BBB as well at to the Attorney General of the State of Washington and other agencies that regulate on-line companies.

This obviously is a company who does not care for their customers. STAY AWAY!

I placed an order on 10/18/2019. On 11/20 I wrote to them asking when I could expect to see the order delivered as it had been 6 weeks. I received no reply until a week later. The shipment had been processed and was on it's way! On 11/30 I wrote in again to let them know that I had received the mounting hardware, but not the curtains. After several messages back and forth, I was able to get them to agree to process my order correctly. I asked for the process to be expedited, but was told that was impossible as the product is custom made. I waited another 6 weeks, but never received a product. Again frustrated, I called asking about the shipment. I was told that I needed to wait another 4 weeks, so I canceled my order and asked to be refunded.

Upon receiving a request for a refund, they offered to rush production - something I was previously told was impossible. I said no thank you, I just wanted the refund.

I am now in the process of hiring an attorney and have filed a complaint with the BBB as I have waited over a month for a refund.

The only person willing to give me their name is Jonathan, and he has informed me that there is no possible way for me to speak with anyone in management, accounting or anyone with a higher authority than him.

The way this company operates is inexcusable and until I see a return of funds, I'd refer to them a flat out thieves.

Order placed in early Nov, scheduled to ship on 12/2. Request to cancel submitted Jan 2nd, shipping label created and cancelled this week....no refund issued.
VERY DISAPPOINTED!

Very good quality.

I have recieved the same abysmal customer service that apparently others have received. Ronnie - the warehouse manager-outright LIED to me on the phone on more than one occasion. The worst being whe. He told me my order shipped this past Monday yet after checking the tracking number he created it while he had me on hold Wednesday night! Then yesterday he told me he called ups and asked them to locate my package as they were overloaded and ship it out to me overnight. I called UPS myself - the package hasn't even been given to them yet! I told them November 25th to cancel my order if it wouldn't be here by today. I will be refusing delivery and disputing the charge with my Credit Card Company. Also the woman that answers the phone refuses to let me talk to Ronnie's boss or even give me his name - this doesn't even include the countless other conversations I have had with Ronnie since placing my order over a month ago

We didn't receive the mounting hardware for 1 week after we received the vinyl strips and we didn't receive a phone call so we had to find out where the other half of the order was.

a little confusing on the shipping process, received the vinyl curtain material first, ten 2 weeks later the hardware showed up, but very happy with the end results,
Maybe 5 stars on the next order

We didn't receive the hardware with the strip curtain we purchased, BUT, we kindly received a phone call from the staff apologizing for the mistake and fixing it right away. Thanks a lot.

I was told my order would ship on November 23rd I am still waiting on the other half of my shipment and it’s not expected to be here until December 2nd!! I did the chat with support and they told me I could contact them by phone and they proceeded to give me my own phone number and not there’s then gave me another number and it was disconnected! I have all my convos screen capped if anyone is interested with how poorly this company is. I never received an order conformation until I contacted them for a third time! Go anywhere else but here!! Worst company I have ever dealt with! If anyone would like to see my conversation with there “support” please contact me and I will gladly share. please be warned this is a horrible company!

Prompt professional service always willing to help

I was told I would have my order in 10 days or less. It has been 22 days, nothing yet?? If you are in a hurry don't waste your time on them. Very disappointed with customer service telling me there was nothing they could do.

my order was just what it was ordered as.

It shouldn’t take 3 weeks to receive something that simple to make.

works great easy to install

thank you

R

Awesome product and customer service!!!

We hung it up a few days ago. It is to replace our back screen door. We needed something that would keep the cool air conditioned air in and the Georgia heat out and still allow our Great Dane access to the back yard. Highly recommend. Works great.

Delivery was faster than promised how ever they only charged me for half of my order the first time.

I have not been able to get my money back on an order I canceled over a month ago. Have called 6 time and the owner will not approve for the refund to be made. Will never purchase from them again.

Put these curtains in my barn, what a difference it makes. I have a horse, cow's, goat's and pig's. It took the horse a couple of days to get use to them. The barn is a lot warmer now. I would recommend anyone to buy them.

Easy to order, great fit quick shipping

Easy to install. Great product

Great product just make sure if you install it yourself you measure properly for a crooked floor. Nothing out there better for the money.

Great Company I will recommend

great place to deal with