We had a wonderful experiencing using Engage Studio for my engagement ring and our wedding rings. Neither of us wears much jewelry and had no idea where to start. We LOVED their philosophy of "trying on any and every possible style to see what you like!" without all of the pressure. Ji and Miriam provided support and education to help us make incredibly informed decisions that matched our budget, design style, and values. They even went above and beyond to help me restore my grandma's bracelet to like-new quality, helping our wedding day to be that much more special. I cannot recommend Engage Studio enough. You'll love working with Miriam and Ji. They are some of the nicest people and helped make our ring experience so special. Thank you both!
Review by Illes Yaskur6 months ago
I can’t say enough wonderful things about Ji and engage studio! I had my grandmother and great grandmothers wedding bands that I really wanted incorporated into my ring and had a hard time finding someone to melt them down. Ji was incredibly open to using the rings and was so responsive to all of our questions. They did an awesome job of nailing Dow my style and creating something really special ( and keeping it a secret from me!). I would definitely recommend them if you are looking for something extra special.
Review by Botao9 months ago
Ji helped me through the process of getting the perfect ring even with the limited time factor. He explained everything I needed to know and made my experience great! The mail carrier made a few mistakes but Ji was on top of the situation, rectifying it the whole tome. Thank you everyone at Engage. You’ve made our experience great! My fiancé was so surprised and loved the craftsmanship of the ring. She was oh so excited. :)
Wedding band here we come!
Review by Pulu10 months ago
I worked with Ji and I am extremely happy with the way he has accommodated me, the level of patience and understanding from his side was amazing, his customer service and expertise was amazing, and the outcome of the jewelry was perfect. There is one more happy person on this planet thanks to him.
I would definitely recommend this place to anyone looking for their dreams to come true.
Review by Twollick Bulbul10 months ago
It has been almost four years since we made our trip to the Engage Studio to purchase engagement and wedding rings, and we are still extremely happy with that decision. We didn’t want to go to one of the chain jewelry stores for such an important purchase. We wanted that experience to be as special as the event that it symbolized.
We found the Engage Studio on the internet and we communicated with Evelyn, who helped us find ring samples online. We were very pleased with that initial interaction with the Engage staff and we thought that this might be the place that could deliver on the memory that we wanted to create for that purchase. We had very high expectations, and I’m very happy to say that Evelyn and the Engage Studio exceeded those expectations. We arranged a trip to Toronto from Ottawa for the purpose of finding our rings and to make a memorable weekend to remember. We arrived at the Studio at our arranged time and were greeted by Evelyn and other staff and they were very good at making us feel welcome and comfortable. I didn’t really have a plan for how I wanted this experience to unfold, but that didn’t matter. The Engage staff did. The set us up with the ring samples that my fiancée had chosen on-line and gave us a ring tray to select other samples and free reign of the studio to find the rings that were best for us. Evelyn was there to answer questions, but for the most part we had time to privately select rings and talk about the choices, which was perfect for us. I don’t know how long we spent looking at rings, but we weren’t given the sense that we had a time limit, and we looked until we were sure that the final selection would be in the tray of 12 that we had selected. At that point we sat down with Evelyn who help my fiancée choose the best set of rings for her. Evelyn explained the different styles that were selected and provided other examples that worked well in a set and my fiancée was able to select a set of rings that she loves and still gets compliments on from perfect strangers.
If that was the end of our perfect adventure with Engage, we would have been very happy. But there was more. The next step was the purchase of the stones to go in the perfect rings. Yet again, this could have been a daunting task, but it wasn’t. Evelyn was able to explain the options, and the quality differences to us and based on my budget, she was able to show us a number of options that allowed me to make the best decision. It wasn’t part of our plan when we went to Engage, but it worked out that we both got to make choices that we were very happy with. My fiancée got to choose the ring set that she loved and I got to choose the diamonds to go into that ring set. I still look at my wife’s rings and am still amazed had how good the rings look. I remember the adventure of buying the rings and I always feel very happy about our choice to got to Engage to get their help making this important decision. I didn’t expect that I would still be looking at the rings years later and having such fond memories of that purchase but I do. Thank you Engage and thank you Evelyn.
Review by Bissett10 months ago
The service was 100% and I would give you five stars except for the fact that on my wedding band the milgrain work could have been better done. Other than that still loving my engagement and wedding rings.
Review by Abeera11 months ago
My husband bought a diamond ring to propose to me. The owner is so nice and very helpful so it made it easier for my husband to choose the right one for me. I am very picky! I like it so much now. Also, they even lent us rings for our civil ceremony. I highly recommend if you are looking for honesty and variety in your special purchase.
Review by Sauro11 months ago
A very pleasant experience shopping for an engagement ring at Engage Studio. Ji who helped me was very helpful, patient and took the time to explain to me what I should look for in a Diamond. He worked with me to design the perfect ring for my fiancee. There was no pressure throughout the shopping process. Thanks Engage for a beautiful ring that my fiancee loves!
Review by Eickhof11 months ago
Ji is wonderful at explaining what a buyer should be looking at when it comes to selecting the right engagement ring. I felt comfortable at their shop, unlike being at a big name store where the sales representatives don't exactly care about what or how you pick it. Ji walked through the entire process and provided guidance in designing the ring as well. Overall a wonderful experience at Engage Studio!
Review by Bafford11 months ago
We had an amazing experience at Engage Studios. The staff are knowledgeable, helpful and kind. I love my engagement ring and wedding band that my husband picked for me, we also got his wedding band at Engage too!
Review by Hasp1 year ago
The experience in selecting an engagement ring with Ji with excellent. Ji and his team were very helpful, honest and informative throughout the process. The service is top notch. I know that I am one of a long list of friends (more than 10) who have been pleased with the services with Ji. Definitely will continue to recommend.
Review by Nenshad Tuvberger1 year ago
True customer service. I was able to design the exact ring my fiancée wanted. No other store even came close. Can be pricey but you get what you pay for.
Review by Lauriesco Ninic1 year ago
Friendly, knowledgeable, personalized service. Showroom displayed various styles of rings. Ji sat down with me and my fiancee as we worked together to design the perfect engagement ring, and wedding rings to complement our style.
Review by Randysnothappy BebSun1 year ago
Had a great experience with Evelyn. We were recommended to come here by a friend. We got both our engagement and wedding rings here. Evelyn is very patient and knowledgeable.
Review by Samadi1 year ago
I love my rings and bracelet. They really went the extra mile to make sure I was satisfied with the final products. I highly recommend Engage Studio.
Review by Stogias Ryou1 year ago
Ji was super professional, knowledgable, and friendly. He did not try and push a sale but made me comfortable with my purchase and within my budget.
Review by Munawer1 year ago
The team there clearly cared but they couldn't deliver what we asked. In the end I got a simple gold wedding band that was supposed to be the same width of the engagement ring but was actually noticeably thicker. I didn't bother going back because by then I was tired of the process and back-and-forth. I think the company would benefit from having a clear process and procedure so that the customer experience is predictable and enjoyable. My husband and I didn't enjoy the experience (we were recommended by a friend) and wouldn't recommend the company. With some tweaks to the company operations (and clarity on the company's promise to the customer) I think it could improve a lot.
Review by Nordstrom1 year ago
Had a great experience going through the process of getting an engagement ring and my wedding bands from Ji! No pressure or sales tactics like I got from so many other jewelers. I felt that Ji was more interested in making sure I was educated and let me 'drive' the process making sure to answer all my questions patiently and with a smile.
The displays are all open so you can physically handle and see all the bands without having to have someone watching over your shoulder. The part I loved the most was the ability to customize the ring design by picking elements from examples in the display cases or having the freedom to come up with a completely bespoke design. The 3D rendering and the prototype really was a great way to visualize and make any adjustments quickly. He even made sure to expedite the prototype to me when I was on work assignment in the Maritimes to make sure I was able to make any adjustments before the big day arrived.
The final product (even the prototype!) was stunning and I was extremely impressed with the workmanship and quality of the ring. I love the fact the ring is cast as one solid piece, which means no solder joints, and is finished by hand.
As for the wedding bands, the customizability was key for me, once again. I couldn't find the perfect bands anywhere, but Ji made them exactly to my specifications.
Absolutely would recommend Engage Diamond Studio to anyone. I can't stress enough how happy I was with the entire process and the quality of the products and service we received.
Review by Minghan1 year ago
A very easy shopping experience!
There are a lot of options and the opportunity to customize.
Review by Brightonbaker1 year ago
Review by Kaidezoher1 year ago
Worked with Ji on engagement ring. Super helpful and friendly. Price point is excellent (compare with any box store and you will see).Ji and staff also very accommodating to custom work. Any questions on diamonds or metal for rings will receive a very educated answer with hands on understanding of diamond colour and grade. Great job!!!
Review by Musmel1 year ago
I provided an image of the ring that I wanted and they provided exactly what i had asked for. They also provided a video of the making of the ring which was a neat addition. :) Extremely happy with the ring!
Review by Hensin1 year ago
We Loved our experience here. We felt valued as customers. There is an absolutely no-pressure environment. Ji is very knowledgeable and friendly, as with rest of the staff. I frequently drove from Mississauga to visit while I was shopping/designing my ring for my wife. I would highly recommend.
Review by Whitchurch Grembe1 year ago
We bought our 25th wedding aniversary from Engage Studio.
If you are looking for ideal diamonds with superlative look & feel and value-for-money performance, Engage Diamond Studio is definitely a vendor you want to check out.
They also offer a vast selection of designer rings and high quality diamond settings to choose from. Our experience with Ji and his lovely wife was excellent; they made sure our experience was perfect. These client-oriented qualities brought us back for more deals ever since.
Review by Banari1 year ago
Had a great experience in designing our rings - the team was knowledgeable and very patient which worked well for us. The rings we got are beautiful and they really went all out!!