Company has a 25% restocking fee even on new unopened items. This is excessive especially for mail order.
Review by Guifeng1 year ago
Energy Avenue has great prices, super customer service and timely delivery. I will definitely use these folks again.
Review by Emiliee Anie1 year ago
Very easy process throughout. I’ve ordered glass fixture globes twice and had a great experience both times.
Review by Nisa1 year ago
Review by Ichsanul1 year ago
Great product at a great price. Fast shipping. Great company to order from.
Review by Rayshawn1 year ago
Great product & awesome customer service!
Review by Ertac Tomkns1 year ago
Energy Avenue didn't have my product in stock nor was it listed on their website. They found it for me and had it dropped shipped from the manufacturer. The price I paid was just too good to pass up.
This company has real people who answer the phone. Great service. Very pleased.
Review by AndyG1 year ago
Great job. Got just what I needed and quicker than expected.
Review by Sandradai1 year ago
Prompt shipping and accurate order. Everything works as expected.
Review by Crissa1 year ago
lights not all of them were same, six of them were different lumens. I checked with a light meter that's why I Knew and I fixed that by myself. but two months later my customer called me and tell me two lights were working not properly so I sent an email to energy Avenue, they called me two days later and they will see how can be fixed the issues and I better ordered those two lights that I need to replace because I'm waiting for two months and not get it yet. I'm not going to lose customers just for $175.00 dollars. I ordered 38 light.
lights 4 stars
customer service 1 star.
Review by Lewindon1 year ago
Excellent customer service
Review by ProMinent1 year ago
There was a change with our order, they contacted us immediately to offer an alternative product. Ultimately it wasn't needed, but just the offer shows the high quality of customer service Energy Avenue provides.
Review by Kattt1 year ago
I needed a way to check the transmission housing temp on my tractor. I found an infrared thermometer on their website. The features and price were good so I ordered it. I received it quickly. It worked just like I expected.
Review by Rateo1 year ago
Great products, fast delivery, great company
Review by Aves1 year ago
Got the product delivered with 24 hours of ordering it online.
Review by DrGuirguis Prenger1 year ago
Ordering was very easy with the courteous assistance that I received. The order arrived within the time projected, and the smoke/carbon monoxide detectors are installed and protecting us. I'd have no hesitation to order from Energy Avenue in the future.
Review by Suthagar1 year ago
Review by Campan1 year ago
Good prices and prompt delivery
Review by Jencin1 year ago
I received the wrong item. I have called three times with no response. The third time I called I was assured they would get back to me within an hour, I am still waiting. Very poor customer service and I will never be ordering again.
Review by Takayawa1 year ago
Fast shipping....good communications...
Review by SirBelv1 year ago
Excellent customer service.
Review by Peter Tuckwell1 year ago
Great price for exactly what I needed and expected. Arrived quickly too.
Review by Leaan1 year ago
No problem with the product, packaging, or getting it shipped. However, it was shipped USPS and as they often do, they email that "it is delivered: when it isn't. It did get delivered the next day.
The Soraa bulbs work incredibly well. Energy Avenue followed up to make sure everything was fine with the product and that I was a satisfied customer. I am and I would not hesitate using them again or recommending to anyone to use them.
Review by Monthienthip1 year ago
I ordered the wrong end of a specialty lightbulb, bayonet rather than candelabra. Very helpful in replacing for the right bulb. However never sent me a return number for the first bulbs as promised.
Review by Bronagh Gashlin1 year ago
Energy Avenue had exactly the bulbs I needed but couldn’t find in retail stores -
Energy Avenue is definitely in my favorites list!