Easy to book through and found us a great discount on a dolphin cruise in town, on our stay-cation. We've already booked our next fishing trip through them as well for the summer. Can't say enough good things about the customer service and specialized attention they gave us to help accommodate our special needs daughter. You've made me a believer!
Review by Surraya2 years ago
Do not book with this company they make promises and don't fulfill with them. I purchased a dolphin cruise for a wedding gift for my best friend. They called the company because they were unable to attend they said it it would be available to rebook. Upon trying to rebook they refused saying it was non-refundable and when I called to complain I asked for a refund. They were not accommodating in any way and not friendly. I will never book with this company again.
Review by Songre2 years ago
Great website, easy to use, great customer service!
Review by Qiang2 years ago
We loved our jet ski dolphin tour. We got plenty of time on the jet skis, the staff was wonderful and our guide, Dave was excellent! I'd heartily recommend this water adventure! Try Extreme Watersports Alabama.
Review by DaveFromMexicoBeachFL2 years ago
I cannot say enough about my experience with this company. It was deplorable! While one person (Stephanie) was so amiable and understanding, one manager (Sarah) talked to my wife like she was a dog! I would not recommend this booking agency for any future bookings!
Review by Nasdra2 years ago
If you won't. To save some money on tours in new Orleans.and who doesn't like to do that book with tripshock its easy fast if l can do this anyone can.thanks Tripshock i will book with you again!!
Review by OscarLouis Kintas2 years ago
Very easy to book - no glitches in reservation. We had all the info we needed.
Review by Loubna TanHlawng2 years ago
Booked a tour of New Orleans, LA. This site was very easy to use and had a lot of information about the tours.
Review by Kewei2 years ago
Tripshock was very efficient and worked well for us. Even though our initial tour was booked, they were able to find us the same tour for less on the day we wanted. I was very happy with their service.
Review by Ngg Haliczer2 years ago
The customer service I received was great. I changed my reservation after making it, and when I noticed I was charged for an extra person (4 instead of 3) I called back and received a new confirmation and adjusted price before I was even off the phone. Super helpful through the whole process. Would definitely use again.
Review by Soypity2 years ago
A nice discount, easy website. Good experience.
Review by Shriram2 years ago
Very quick and easy. Everything was done and notification was just how they stated. Great experience!
Review by Zoric2 years ago
This is a great tool for excursions....
Review by Lerzolite2 years ago
Got a great deal, easy to do. Had a great time.
Review by PeakEasy Nazgrel2 years ago
The tour was amazing. Very historical and spooky
Review by Parrin Derrow2 years ago
Easy as pie to book my tickets! I will review again after visiting my destinations
Review by ConfidentTraveler Rame2 years ago
Booking online was very easy. We had no issues at all and it was cheaper than booking straight from vendor.
Review by BabsH2 years ago
The gentleman (he earned that title too) was very informative, helpful, and easy to talk to when I asked my myriad of questions related and unrelated to our excursion. He was great and we had a full laughs along the way.
Review by MontyBest2 years ago
Easy to use. Lots of options.
Review by Logosistemi Bilbro2 years ago
great site to save money
Review by Biscotti2 years ago
Not upset about the trip being canceled. I understand that that can happen however when they call before the scheduled time to ask about rescheduling or changing boat companies. I was told that the other company boat had an AC area as did the other. It also offer snacks and drinks. That was important because we had a senior along that needed that. When we arrived we walked down to the dock and realized that it was a pontoon boat. No AC. They offered free water but no snacks or other drinks. The trip itself was ok however they did come in early. About 20 min earlier than it should have. Weather was perfect out there no reason to come in early.. I would say it was 70 min long. Very upsetting as I feel the booking company lied to me...
Review by Oluwasayo Derrow2 years ago
The online booking for reservations was a simple process.
Review by RAshleyD Defensor2 years ago
The gentleman was very friendly, we were looking for coupons for a different company for dolphin snorkeling tours but ended up finding Tripshock who placed us with another company right away which was much cheaper.
Review by Optix2 years ago
Great experience for my 1st time
Review by Wadhha Bhustin2 years ago
The deckhands worked very hard and we caught plenty of fish, highly recommend.