They canceled my first order, and told me I needed to order it again, so I did... a few days later, I learned that they charged me for both orders... I've been trying to get the payment back for the 1st order since. I've called and written to customer support, and keep getting told different things, but still no refund on the false charge... and now I am told that I will need to wait for the canceled order to be shipped to me, so I can ship it back, so I can get refunded for something that they never should have charged me for.
Review by Elibeth1 month ago
I wouldn't recommend anyone to buy anything from Ellos, poor/ rude customer service and they make you pay for something one hasn't received! I ordered something and didn't receive it. I called Ellos customer service and they said; the package has been delivered and you have to pay, end of story.... 🙄🤨 1500 kr. for something I didn't receive... !!! #don'tbuyfromellos #poorandrudecustomerservice
Review by Pizzamoma5 months ago
My order came quickly and were just as I expected
Review by Drotar5 months ago
Ordered a lamp on june 1, still hasn't arrived..
Review by ZeePeeTee Prilutskaya10 months ago
Godt sted at handle hos
Review by Wickham Nahmias11 months ago
Super😊👍Har intet at klage over😉👌
Review by Fiazul Piramide1 year ago
Super god kundeservice👍
Review by Kasin1 year ago
I bought a dining table nearly a month ago, but still haven't receive it. Delivery was scheduled to happen between 2 to 3 weeks after purchase, but Ellos seems to have no clue about its suppliers service.
Got a call from the delivery guy out of the blue, saying that they were at my address and ready to deliver the table two days ago, but since I had no idea they were going to come, I wasn't at home. The same guy told me they would deliver the table the next day and guess what: still no table.
I definitely do no recommend big purchases at Ellos
Review by Oundle1 year ago
Altid glad for at handle hos Ellos...
Review by ApeakConstruction Cassabois1 year ago
Review by Haydee1 year ago
God service - god returret
Review by Titip1 year ago
God kvalitet og hurtig levering.
Review by Erim Parvianen1 year ago
Fin service , alt fungerer
Review by MalcH Stalgis1 year ago
Det hele fungerede. Hurtig levering og let procedure for retur varer.
Review by EMBsnooky1 year ago
superhurtigt levering- tak.
Review by Orchestra1 year ago
Hurtig ekspedition og levering 👍🏻
Review by Andbos Darecki1 year ago
Super hurtig levering og god service
Review by Hoda1 year ago
Super sted at handle, kvalitets produkter. Hurtig levering og god service.
Review by Scubajack1 year ago
Hurtig levering. God service at Ellos betaler evt. Returnering