Elitesingles is a very bad and scam website, Beware of being cheated by Elitesingles.
Review by Sairam1 month ago
AVOID AVOID AVOID
Avoid this website at all costs. They are unscrupulous and dishonest and steal your money without your consent directly from your bank account saying that you did not give enough notice to unsubscribe.
They are also liars to justify stealing your funds.
Review by Desery1 month ago
Appalling from start to finish. All matches were either miles away , fake or entirely unsuitable, most of them neither elite,erudite or with similar interests to me.Also very many of the members I had already come across on other free sites such as POF and Bumble. I have had far more luck on the free sites, this is just a money collection service. My fault, I didn't read the very lengthy T and C's thoroughly and deleted my membership profile before the end of my 3 month subscription AND Cancelled my subscription via paypal, assuming, wrongly, this was enough to cancel my subscription. This wasn't enough apparently - I then received ever more threatening emails demanding a further three months payment of £149.85 and in the end to protect my good credit rating I felt I had no option but to pay up. A shambles, a shower, and promises everything but delivers a big fat ZERO!, it doesn't even deserve one star but you have to give that on here. Avoid like the plague.
Review by Dsb1 month ago
I don’t even want to give one star:-(
Feel totally taken for a ride! Useless site.... no point putting any distance restrictions in as completely ignored.... then cancelled my subscription and they took a six month payment out of £206 pound.... beyond gutted... don’t join!!!!!!
Review by Gheed Silvin1 month ago
A rubbish site. I complained to them that it was virtually impossible to pay via their German (debt collection process). No one speaks English. After months of trying I asked whether they would renew the membership from ther date that it was paid rather than the debt payment date requested. Response was that thy would renew it from the payment date only to find that they in effect back dated it and requested a further six months payment on top.
Stay well way They are RUBBISH AND SCAMMERS.
Review by Hennes Dishnow1 month ago
All i have had so far is a scam !!! I don't think any of these people are real ??? am going to try and get out of it !!
Review by Ronise2 months ago
There is too big a gap between their offer and the reality. I have met some genuine people from them, but it is hard work.
Only the paid "premium" service has enough function to be of any use at all.
Their matching only manages height and age, not much else. The matching algorithm is worse than pseudoscience, they are only interested in sending bulk numbers of contacts. I have had too many matches with profiles with no pictures and 10 words of text across all fields. Location is probably key, but too many matches not even in the same country.
Frustratingly, some obvious matches seem to take too long to be put in front of me. They control the search and their algorithm is designed to keep you with them, not to fix you up as fast as possible.
Their con games to promote renewal leave a bad taste. The system for automatically renewing the contract is too obviously contrived to catch people out - it should be illegal, if it isn't an unfair contract term already.
Review by Zemfira2 months ago
Horrible - don’t waste your money!! There’s no way some of these guys on here are college educated, let alone matches with me! Worst dating site ever. I’ll try Match again!
Review by Samridhi Arboriculture2 months ago
Beyond awful! Nothing elite about any aspect... Website, app or service! Impossible to cancel subscription or contact customer services.... Only way is VIA POST TK GERMANY! Seriously, don't do it to yourself!
Review by Ayshe Campisano2 months ago
I wouldn't if I were you! Firstly, their clients are pretty thin on the ground, so very few suitables in a sensible distance.
But the worst thing is their non-existent refund policy. I gave up on them quite quickly and forgot for 4 months. They then charged me for another 6. I contacted them immediately and no refund ( irrespective of the fact I had obviously given up on them months before). They are a website in Germany, so I guess untouchable.
Plenty of other fish in the sea ...
Review by Makis Eketone2 months ago
I signed up with Elitesingles and barely Under 18 hrs I opted out it was not exciting the selection was the same people. After reading peoples reviews. I felt the more dissatisfied and now I trying to get a refund and no one is getting back to me on this. I already been charged on credit card barely 18 hours.
Can they improve on their customer service to provide real time response same way the are fast to draw from customer's account.
As the read this email, I asking a refund for all my money my account is already in active.
When the deal is too good think twice!!
Review by NLRichardson2 months ago
AVOID like the plague I cancelled my membership after 8 months it let me cancel no problem.
5 weeks after I get a debt collection letter form Germany!!!!
Completely illegal this company is a complete SCAM taking advantage of people
I am going to try and fight this not sure how far I will get.
Review by Wadzanayi2 months ago
Terrible scam and rip-off. I tried to cancel my membership before the renewal date, but the "contract" requires you cancel before 7 days from expiration date otherwise your cancellation is void.
Not only that, said 6 months renewal was way more expensive than the first term (209 GBP against 169 GBP) which is something that should be stated clearly in a separate clause.
German companies are terrible scammers under this respect, years ago I had similar problems with a Munich company called Internations.
Finally, their website sucks, it's slow and full of glitches.
Review by Satindar2 months ago
Ridiculously expensive for very little in return, and also get tied into long period memberships. Give this site a very wide berth !!!
Review by GCrewe Lachambre2 months ago
I would give zero if I could... absolutely useless, don’t even waste your time. Gives you matches 500 miles away, no way of filtering who you’re interested in, no option of searching for local people, every time you try to edit/update your profile it takes them forever to approve your changes... definitely not worth the money they asking for the service. I would even say that POF gives better options as at least you can set who is able to contact you and search for local matches
Review by Zrrr2 months ago
Bad, horrible... all the issues people described here... I experienced as well. And of course, I claimed for my money after 5 days and nope!
They wrote to me trying to convince me to pass my subscription to another user if I wanted my money back. How can I recommend this place to anyone?
I told them: I am not going to do that. I have principles, you dont!
Review by Thebrigt2 months ago
I cancelled my subscription with Elite Singles, two days before the renewal was due. They still tried to take another 3 months subscription money from me (individual card details are held on file). However, I had cancelled the card I used for my original 6 months payment. As a result, they were unable to take more money from me. They then emailed me several times demanding payment! I responded to advise that I had cancelled my renewal subscription, 2 days prior to the renewal date. They have now sent me a letter, again demanding payment, to which they have added admin costs. They are threatening that non payment could lead to additional “debt” amounts being added, and the matter passed to their debt collectors! This organisation is unethical!
Review by Hpb Koperu2 months ago
A very poor service who in small print roll on contracts such that they demand payment for services not offered. They then refer to A collections agency. AVOID THIS SITE.AVOID THIS SITE
Review by Aminata Kustari2 months ago
Avoid, it’s terrible
Review by Drew2 months ago
This site is truly awful I paid by PayPal and can’t even access the pictures or reply to anyone. Don’t waste your money I have put a dispute in with PayPal.
Review by Animashaun2 months ago
Can I give no stars - or negative stars? This scam site does not deserve any stars. They mislead you on pricing - they are the most expensive that I have experienced - and then make it very difficult to cancel the membership. It's a tedious process to cancel and that will be so they can scam more money from a user. Unlike every other dating website, a membership cannot be cancelled online. Unless the membership is a non-paying one, then it can be done easily - what does that say about the greedy owners of that site? STAY AWAY!
Review by Nabreska3 months ago
Joined fairly recently and to my pleasure have met four women who took my fancy and got to the point of meeting and then no contact whatsoever. If this site is not a scam I‘ll eat my cat. Hopefully I will be able to report this to Watchdog and expose this obvious moneymaker. DO NOT JOIN. All of my communications are on my machine and will be happy to share with an investigative reporter. In the interim I will try to get my money back. BE WARNED.
Review by PirateDolly3 months ago
Elite please read. Very bad 'matching' system. I get a few matches daily...nothing like my preferences. Mostly far away as the minimum distance you can put is 50 mile radius and often no photos. The slide feature does not work and often re-sets itself.
Very expensive, so this money needs to be put into upgrading the matching system.
The 'have you met' doesn't meet the criteria I put...often not in the age range i requested or the ethnic origin.
Waste of time!
Review by OddKingGames3 months ago
I joined in April 2019 for 6 months. I have given up after 3 months and am happy to forgo the rest of my money. The site is very clunky and cumbersome. There is no way to search for members you just have to wait for Elite to send matches. These can be anywhere in the country as there is no way to make the distance less than 50 miles. I don't particularly want to travel far as I have work and family nearby, in this respect I have only had a maximum of 15 matches within a 20 mile radius in 3 months. They offer a few random matches in the 'have you met' feature. This is a total waste of time as I am a non-smoker and smoking is a non-negotiable for me but they send me smokers in this area. My reason for leaving today is that a few days ago I was contacted by someone who appeared nice but have since found out is a scammer. Luckily I am not daft and I have my wits about me so alarm bells rang when 'he' sent me a photo that was definitely too 'casually posed' I was also told after 2 days of a few texts that 'he' was finding it difficult to work because he was thinking about me too much!!!! I mean really???? I am a 60 year old grandmother as if I am going to fall for something so ridiculous. So I called 'him' out on it - was I going to be asked for money to get back from Saudi, where apparently he was 'working' designing and building oil rigs or was I going to be asked for money because a member of his family is ill? Suddenly he has disappeared from the site and is not answering texts and calls.
So all ladies out there please be careful Elite promise security and safety but they did no checks on me when I joined so I could have been anybody too.
Don't waste your money dear friends
Review by CarieAnn Stermin3 months ago
Scammers auto renew with no warnings. Don’t go near this site there is no one on it way overpriced