First of all, I only booked this ride because I was under the impression there would be a meet and greet, as their description merely indicated that I would need to make contact to arrange meeting point.
Second, I contacted Elife Limo several times over the course of 10 hours to arrange the meeting point, and did not hear from them until less than an hour left in my flight.
Third, they sent me my driver information during the aforementioned minutes of my flight, so I tried making contact with that driver, but was unable to reach him. Then, after we landed, I received a text from a completely different phone number and person who indicated that they were now my driver.
Fourth, there was definitely NOT a meet-and-greet.
Fifth, we were picked up in a dirty (unwashed) minivan (not a "sedan"), that (a) had a child seat that the driver had to move [despite having had ample time to prepare for our arrival], and (b) worst of all, the drive took personal phone calls on her cell phone for 28 minutes of our ride (we saw her two Call-Time screens post-call.
This was the most unprofessional ride I've had... it was akin to what I expect when ordering an UberX, but in that instance, it would have cost me $50-60 less!
Review by Akinyi Sinitsyn2 months ago
Worst Company I have ever tried. They are big thiefs - never showed up
Review by DiegoZájara2 months ago
I am very grateful to the driver of this company for picking me up. Their professional and courteous driver, Eason, has given me a lot of help and provided clean and comfortable vehicles and water.Thank you Eason
Review by Aqela3 months ago
Linna did a great job picking us up and taking us to the airport. She was early, which was much appreciated for our early morning departure. She was very friendly and energetic, which was nice for us in the morning. Scheduling worked easily and Linna contacted me for confirmation the day before. Good job all around.
Review by MFam3 months ago
The service was very efficient
Review by FuXssDAP Walcott3 months ago
This is the first time in our lives we have met such a reliable and kind chauffeur!! She was earlier there waiting for us, her welcome was really nice!! water and snacks were there for us. Service was excellent!! A great and careful driver!! I would definitely recommend her unique services!!
Eirini and Peter
Review by BattleTardigrade3 months ago
Linna was very polite and offered some great advice on where to go in the city for food and to buy gifts
Review by Nyasia Bencsik3 months ago
Such a great way to arrive in San Francisco. Happy and friendly trip to our accomodation.
Review by Voncia Tallen3 months ago
Don’t waste your money $60 for a one way in a Van ...All other private driver had an iPad with their name and my driver had a crumbled piece of paper with my name. You need to get a Lyft or Uber for $15 one way. I was lied to when I called and purchased through Groupon don’t make the same mistake as me !!! This place is a rip off !!
Review by Nalinie3 months ago
This company is a scam. Going around the world making use of ppl and close out the company saying having loss. This been happening in few countries.
Review by AngelicReapa3 months ago
This whole company is a scam! From the owner to its low quality services. Everything is fake! They would take the customer’s order and money, and NEVER provide the desired service, by telling you they have an unavailability of the same car type (mostly too small and cannot contain the luggages), or the car not being able to reach your destination. Then they come up with an extra charge which is a hidden fee. And since they don’t offer a refund, the customer will not have a choice but keep paying and paying.
Review by BuJasem3 months ago
Services one time ,car clean ,our driver meet us in ICN airport at arrival hall ,thanks
Review by Sasidar4 months ago
Linna, the car was great and Linna also. best driver
Review by GTRFan Derrow4 months ago
Linna offered us a really nice limousine service. She arrived on time and was really pleasant to talk to. Really recommended!
Review by KlibrDM4 months ago
Review by Zheyu Efremova4 months ago
The driver was waiting for 3 hours at airport, ELife limo even don’t want to pay driver! Very terrible experience!
Review by Kateel4 months ago
This morning the car didn't arrive at the time of the pick up and there was no contacting between us. It is a very bad business that almost made us miss our flight.
Review by JoaoCarlos Haendel4 months ago
Excellent service. On time, friendly and with complementary water and snacks. Highly recommended!
Review by Mozhi Sakkis4 months ago
Very professional, friendly and patient driver. Will book her for the next trips. Thank you very much Linna.
Review by Rowlandson5 months ago
Never ever approach this company any where in the world guys! They one fcked up cheating company, never do any payments to drivers and allies. They run away from Malaysia to India without doing any monthly payments to their workers also. They also ran away from another country before moved to Malaysia, we the rest get know after this things all. Now their target is India Bangalore people. Beware guys!.
Review by Franchesca Eradhun5 months ago
Very friendly and professional. Great clean new 7 seater with added bonus of water and crisps!
Review by Greyhoundwest5 months ago
Linna picked us ↑ from the AirPort. We already had contact before, that was Nice. She was on time, took a good care of us with water and chips for the kids. We droce very well en brought us to our hotel.
Review by Neighbour5 months ago
Wonderful experience...very cooperative staff and nice service
Review by Jenesis Derrow5 months ago
The driver was waiting at SFO airport. She was very friendly. Good service.
Review by Krok5 months ago
Absolute worst experience. Refused to take GW and also asked for $3 fee via cash (could not take the fee any other way). They are running some sort of scam and taking you on a no toll route in order to make more money. Also did not speak English which is absolutely fine but NOT fine when you pull over on the side of the highway to call dispatch to get a translation in regards to directions. Dispatch told him to go a route that was 45 minutes plus longer than what google maps said to take. And then driver refused to let us out of the car. We had to tell him to go back to the airport and ended up getting out at the first stop sign. It was the worst experience ever.
Also- our booking said a black Mercedes was picking us up and then the driver texted us and said he was in a Toyota Siena. The booking says no hidden fees. Complete scam.