Can't believe it took a month for my order to be delivered 2/3 working days they said bearing in mind i live 30 minutes away from the store the worst online service I have ever experienced and I certainly won't be doing it again after ringing them and was told it had got lost in the post and I would have it the next day just don't is i all I'm saying.i phoned twice in the month about my order forgive me for thinking i had nothing to worry about when I placed my order i had only one contact saying my order had been placed and zero contact after from you i on the other hand was being patient and thinking i won't ring yet it could be this reason so while i appreciate your response now i don't need a gift voucher but if you would like to make a donation to a charity on my behalf.
Review by FFerguson Barokha2 months ago
The wrong item arrived after they told me when ordering that they'd phone me if there was a problem. They didn't! The item that they sent arrived safely and was well packaged. Although the item I ordered was out of stock when I phoned them to complain (and wouldn't be back in stock) they were helpful in dealing with my problem and offered a full refund. The item was a present and they had sent a slightly better model so I ended up keeping it. They actually seemed to care.
Review by Verdelc Wertin2 months ago
Ordered a long time ago. Not heard a thing from them. Very poor service
Review by Jkillian Babbings2 months ago
Exceiient products and prices.Delivery next day..they could not do better.thanl you.
Review by Joanren2 months ago
Quick and efficient service, I would recommend Electricity.
Review by Pysio Sigríðarson2 months ago
Was waiting on delivery. Nothing came, rang up and wasn't shipped yet. They couldn't tell me why. Once I rang, the manager delivered it which was very helpful. Was much appreciated.
Review by Batwoman Trann2 months ago
very friendly and helpful telephone staff.
Very efficient when I wanted to return item because I changed my mind as it was bigger than I had expected.
ElectroCity paid the return postage.
Review by Cleivson2 months ago
I ordered my appliance 3 weeks ago, I emailed on the 2nd week to ask when my appliance was going to be delivered to be told my area is done on a Friday, this Friday will be the 3rd Friday since I've ordered
Review by Mary Carmouche2 months ago
Carlow ElectroCity . I ordered an appliance on their website which would be delivered to the Carlow store for collection the next day. so the following day I went into the store and in my hurry to leave the house I forgot my phone and the order number etc. But a young staff member was very kind and tracked my order on their system using the details I could give her and she found it had indeed arrived. it was all done and dusted in 10 minutes. Great service form the young lady and also a very friendly and helpful young man helped me to get the appliance into the boot. couldn't praise them highly enough. also the price was very good for the quality of appliance.so overall very happy!!
Review by Skyhong Andos2 months ago
The man (I think his name was Michael) who delivered the dishwasher was so polite, professional and helpful. He is a credit to your company.
Review by Sajjid2 months ago
Ordered for store pick up and never received email to say it was in store. When contacted over not hearing about the item, i found out it had been sold on and had to wait another two weeks for it to arrive in store again. Overall staff in store were very helpful and friendly (5 star for staff)
Review by Vesternet3 months ago
Bought and paid for a washing machine on line. Informed by email that it was ready to be collected, went to the shop and within 5 mins we had the machine loaded, couldn't be easier
Review by RonandIssy Berhow3 months ago
Very sufficient and lovely to deal with
Review by Walija3 months ago
Excellent service and great quality.
Review by Fianne3 months ago
I bought a fridge freezer on 22nd August. On 29th August I rang to enquire when it would be delivered. I was told the courier company had picked it up on 26th August and would deliver it either the 5th or 6th September. Today (5th September) I rang again only to be told that it was still in their warehouse and the courier had not picked it up. It has been two weeks (10 working days) since I bought it. They claim to have their own fleet of lorries delivering all over Ireland and delivery takes 5 to 7 working days. I won't buy anything from them ever again.
Review by Yuji Burhanuddin4 months ago
Any issue was dealt with promptly & effectively. Could not recommend electro city enough.
Review by Skledar4 months ago
No update on when the appliance was being delivered I had to call
Review by Lutheatre Derrow4 months ago
Review by Musti Bonaiuto4 months ago
The laptop I bought is great I love it.. I only have 4 starts because it says 2-3 days delivery and it took 8days to be delivered.
Review by Laudan4 months ago
Great value and quick turn around of order and quick delivery. Top service.
Review by StevieDee4 months ago
Very friendly and helpful in-store staff and delivery was very quick too. Will definitely recommend to friends and family.
Review by Kahlob4 months ago
Omg absoultely fantastic. Will be definetly using again. My mini Google speaker came so quick and I am enjoying using it. Electricity thankyou.
Review by Miimi Skarbalius4 months ago
I've bought a few purchases in Electrocity and am satisfied with the service and staff every time. Excellent value and lovely staff
Review by Demonesko Koppele4 months ago
Got what I wanted at a price I wanted
Review by Leahana4 months ago
Good quality products. Good customer service also. I called with an order problem and somebody got back to me with an answer, an explanation and an apology within about 10 minutes. I'm a regular customer of electrocity.