Tyler was very helpful with our choice and knowledgeable of the products, purchase went flawlessly and arrived very promptly and undamaged. We couldn't be happier with our choice. D.W.
Review by Raiza Nget3 weeks ago
Love this company. Excellent customer service. Love the product. Would absolutely shop there again. Couldn’t be happier.
Review by Eunisse3 weeks ago
Very satified and happy. Tyler was good to work with.
Review by Watnaron3 weeks ago
You have got to be kidding! We bought our electric fireplace on line. We had a professional contractor install it all except the trim because we needed to paint the wall. When we put the trim on , the screws did not line up,and we could get only 3of the 4 in. When we turned it on, the flames are uneven, the remote and buttons don’t work and it blows only cold air. It was suppose to heat an 800 sf room. There is no help on line and our local supplier of you product can not come out until SPRING!! Thanks lot for selling us a very pretty useless foreplace
Review by Dfvhbb1 month ago
affordable and arrived punctually
Review by Aktan Rimzan1 month ago
I love my fireplace the service was excellent and everything worked perfectly and I’m very satisfied with it
Review by AristocratNi1 month ago
Review by Aminrahimi1 month ago
It good looks. But, made in China. It might not last long.
Review by Vnod1 month ago
I love my choice it look so real and is beautiful inside my fireplace
Review by CustomerFabrice2 months ago
I love this company!
Review by EHowden2 months ago
Customer Service was excellent. I had some special delivery requests, and the company followed through! The fireplace arrived in perfect shape and the delivery person who they contract with used a forklift and put it where I wanted it. All parts were present and was easy to assemble. I would order from Electric Fireplaces Plus again!!
Review by KangSoo2 months ago
I couldn’t be more pleased with my purchase. Even the installation went well. It’s looks great and heats well. I do not regret this purchase at all
Review by Katir Ahffk2 months ago
They are great to work with. Pricing is very good and they respond when you call. We had an issue with shipping, fireplace was a few days late. They tried to fix, just couldn't get it here when promised.
Review by XaGi Carretta2 months ago
I love the fireplace it looks beautiful works great and Tyler was a great help .
Review by Markogirlz2 months ago
Love it Keeps my living room warm and very energy efficient
Review by Ashrf Dudill2 months ago
I love my Napoleon 60” fireplace from Electric Fireplaces Plus. I have called their customer service months after my purchase and found them to be very responsive and helpful. They are wonderful to work with!
Review by Smartjoe2 months ago
Review by Ntshadi2 months ago
We love our new electric fireplace. Perfect for what we needed. Mathew was very helpful and his friendly help was what cinched the deal.
Review by Demitri Sparklepants2 months ago
So easy to install and maintain. Beautiful and so lovely on my new outdoor patio. Would highly recommend this product and company. Very pleasant to work with.
Review by AliciaKrista3 months ago
Very good customer service
Review by Flipkeyzzz Varesi3 months ago
After shopping around I bought one here because they really seemed to want my business. After purchase I was mildly surprised how fast to was delivered. I just got it hooked up and it works and looks wonderful. Thank you for a pleasant experience.
Review by Soenita3 months ago
great communication. Friendly sales person. Great product.
Review by Carolyb9 months ago
electricfireplacesplus.com Buyer Beware - this companies return policy is terrible: 15% restock charge and NO return on 5 of their 8 electric fireplace products.
Their direct competitors offer full customer satisfaction and return!!
Electricfireplacesplus is rated 5.0 based on
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At Electric Fireplaces Plus we are passionate about connecting our customers with the electric fireplace, fire pit, or outdoor furniture that will transform your living space. Your total satisfaction is our number one priority!