Such a fraud. I have never received my parcel. They have replied to my email saying that they will solve the situation and no further respond to any of the emails.
I have been looking into the reviews before made an order but apparently it was pre-paid reviews on arabic sites.
Never buy from this site!! so upset it was supposed to be my christmas gift :(
Review by Asnakech Gwladys1 year ago
Here is my honest experience. I purchased an abaya from Elabelz for a trip I was taking. My order was placed on September 14. I received an email that my order was shipped 7 days later on September 21. This was not a custom order so was wondered why it too so long to ship out. 9 days later, I received an email that my order was delivered on a day that I was working out of the house. There were no packages delivered that day. I called the delivery company and never could get them to confirm that the package was delivered and submitted a claim. I contacted ELabelz and the only response I had gotten is that they said the delivery company assured them that they delivered the package. Elabelz makes it fairly impossible to get any customer service and don’t post any real contact information on their website. I have yet to talk with a real person and feel they deliberately took my money and never sent anything and are hiding behind their international status. The phone number listed in the email is a false number. I understand that sometimes mistakes happen but I believe this company is not legitimate so online shoppers beware. I am reporting this to the Federal Trade Commission and urge anyone else out there with similar experiences to do so as well.
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