UMIDIGI Z2 PRO 4G Smartphone - Luxury Ceramic Version
[Shipments from Spain] Helio P60 6/128gb
I bought in Efox this phone that I paid with PayPal and after about 7 months of use simply died. I've sent several emails and there's no response from Efox. I urgently need to know where to send for warranty repair. If you get no response I will complain to this with PayPal and the European authorities
My email: jopiro at gmail.com
Review by Mikki6 months ago
The package was at my door one day after ordering... that says it all...
Review by Mki9 months ago
I did not even turn the phone i order on, beacausei found it to heavy. and the day I received my packege I started the process of trying to return the product. After 7 days trading e-mails nothing, and now they say their policy don´t let them do nothing, either change to another phone or refund. but has we can see in the page of the site the policy says otherwise.
Review by Iustin10 months ago
Excellent after sales service suport
Review by SueCam10 months ago
Unfortunately I ordered from efox for the first time. It will be the last time. Customs seized my order because the sender lied about the value of contents. Now they want detailed information about my order,like shippers address and contact info, item descriptions with prices .. Nothing provided yet. Nobody replies to my email. Goto Gearbest, geekbuying, tomtop, banggood. Save yourself the mistake of ordering from here. Will update if I ever receive my order.
Review by Ehhhhh1 year ago
Had a problem with a coupon and in 2 working days with was solved..i really tought it wouldn't work!we exchanged like 15 mails but the problem was solved!
Thanks e-fox team!
Keep on the good work!
Review by Cellerier1 year ago
[update]: Its been more than 3,5 monthes and no reply!
More than 2 months (and counting) to repare a mobile phone in its warranty. Empty standard reply to my emails. Only one contact and no phone line. Although asked, when replying, no one identifies himself. Asked to talk with a director: no reply.
For your on good do not buy with them.
Review by Ghegy2 years ago
The smartphone arrived ok and on time. Nevertheless, the device to charge it didn't work - good thing it is universal and I had got another.
Review by Sambat2 years ago
Very excelente service, delivery and quality of phone. Thank you :) I recomend to buy in this site efox.com
Review by CryptoPilot2 years ago
Sending failed several times .. difficult to contact technical support
Review by Vidcom Derrow2 years ago
Everything is OK. and fast
Review by Moriarty2 years ago
Was sent a used elephpne s 7, scratches on scree, no resoluton yet
Review by Syncrowave2 years ago
Quick Service, Good Equipment, Good prices
Review by HWinterton2 years ago
first time, great experience
Review by Akeeno2 years ago
Is an trustable site with very interesting things.
Review by Panzar2 years ago
Nice and easy
Review by BlueGold2 years ago
good seller 100 % recomended
Review by BenHir2 years ago
I like the transport of the warehouse in Spain very fast, free and effective.
Review by Bafford2 years ago
100% ok the best
Review by Hitas2 years ago
Great, fast service
Review by Fixxitt Alzaharna2 years ago
Interesting produt, good quality, well packed, quick shipping, fair price...
Review by Senami2 years ago
Review by Sanquita2 years ago
Great, except exceptions such cancel order, etc. For exceptions, answer is slow and sometimes it have no solution due to delay in answering (like the cancel order).
Review by Mrdarkslayer2 years ago
Excellent. Quick and the item was exactly what i was expecting.