I needed 4 Schlage panic bar exit devices, I called ED Locks to see if they we stock as I needed them next day. I was told they had them and would be to my company the next day. Great service!
Review by Mother Okubote5 months ago
They are excellent in customer service! Always answered email quickly. Worked really hard to get a problem I had with a lock installed. I will use them again and would highly recommend.
Review by Mojomike8 months ago
The worst customer service i have ever experienced. would not take a return on a FAULTY part. do not buy from these guys SCAMMERS! The FAULTY part did not work on the FIRST TIME we tried to use it and they are blaming it on dirt. Are you kidding me?
Review by Carrie Bryan1 year ago
Low price advertised on line and on their web site. When I purchased the item, I was told "we don't have it in stock but can get it for you" for nearly 3 times what the advertised cost was. I questioned the owner about the integrity of this matter and his response was "would you rather I told you we don't have it in stock?"
Don't trust the advertised pricing from this retailer!
Review by RoxannaBecker1 year ago
Easy to navigate and use when trying to order or get information on locks and equipment
Review by Mallard1 year ago
You have the product I was looking for
Review by MommaOwl1 year ago
Quick and Easy
Review by SixRaysStar Stoyanovitch1 year ago
Ordered a lock on a different site and was called by that company and told that even though the pictures item on the website and the description showed what I needed, the part that I ordered was wrong. I had given pricing to customer based on the website and was told the actual item I needed would he over 100 more. Found exactly what I needed on edlocks for cheaper.
Review by Kyave Gucker1 year ago
Very responsive to chat questions. Good Prices. I would give 5 stars except I just ordered 30 minutes ago and have had time to evaluate the rest of the process.
Review by Ringa1 year ago
We just purchased an outswing security bar, it arrived faster than we expected. Item was perfect, took 20 min to mount and extremely pleased with our purchase and product overall. Thank you!
Review by Cydrina Bilakanti1 year ago
From the very beginning Melhem was able to work with me to figure out what I needed and the best way to go about getting it. We emailed back and forth and made he the whole experience comfortable and easy to get Exactly the parts I needed. Appreciate all the help and would recommend.
Review by Satified Duqmaq1 year ago
EDslocks had exactly what I needed to replace my apartment lock, they were extremely heplful when I called them to make sure I got the right replacement lock and shipping was extremely fast. I would highly recommended them
Review by Furio Gerfers1 year ago
This deadbolt has stopped the wouldbe thiefs in their tracks - they have tried to enter but cannot get through the door - they no longer try to enter our premises.
BUT... one thing we did not consider is that it also WON'T LET US ENTER! We live in Alaska and our cold weather won't let us enter the building until we defrost the lock so the key will work.
If you have a solution to this problem we would gladly love to hear it.
Review by AgniHothra Andrichuk1 year ago
Ease of ordering. Fast receipt if product.
Review by Jenneka2 years ago
Website easy to use
Review by Camocon2 years ago
We were shopping for a Mul-T-Lock deadbolt and Edlocks.com had the best selection and value: one websites was cheaper but there were no upgrades to the MT5+ keys. Edlocks.com also offered a web discount and free shipping. Their customer service was A+: we had a question and someone answered the call immediately, there was a problem with a PO Box address and someone emailed immediately for a correction, shipping was fast- received the package in 3 business days, and the contents were well wrapped to prevent damage. What else can you ask for?
Review by EdelO2 years ago
Product was as expected and performed well.
Review by Scarpone2 years ago
Easy ordering process and constant updates!
Review by Eronita Timori2 years ago
Reasonable price, fast service, good pictures of the product I was looking for. I haven't received my order yet but I'm sure it is the right part.
Review by Nailui2 years ago
I tried three times to place an order and each time i get a message that says ERROR my order did not go through. I later received an e-mail thanking me for my purchase. I am trying to contact your company to find out if I was charged, would i be able to place my order over the phone ... I have been on hold for over forty minutes now and frankly do not feel comfortable doing business with a company that I cannot contact.
Review by Salviu2 years ago
After looking for a special lock for over 2 hours, I was about to give up. Edlocks not only had what I was looking for, their site made it easy to find and purchase.
Review by JBart2 years ago
Had lock installed today and love it. My door is actually shut snuggly so no one can try to get to the lock. I knew this lock and am very happy I have gone to it to protect my dog,myself and our things. Many thanks!!!
This safe feeling is very hard to restore without this lock. I now have my security back!!! YEAH!!! Thanks
Review by Vkp2 years ago
Very easy to use web site, and best selection of non-ordinary locks anywhere. Good experience.
Review by Afiif DelCiancio2 years ago
Prompt and free delivery, exactly as ordered!
Review by Tess Fallahee2 years ago
Not sure why I paid overnight shipping. They took 2 days to ship in stock item??