Used the new fast park last week and found it excellent with no problems or delays. However I have tried to book again for the end of November and found that they charge the same for three days as they charge for a week. Cant find anything that mentions this
Review by TiPirs Djma3 months ago
LONG STAY CAR PARK
issues getting into the car park. Had to press for assistance twice.( issued exit ticket but barrier stayed down).
Narrow bays and long waits for a bus.
Once on the bus no where to put cases.
On return a full bus with cases everywhere then issues leaving the car park. Would not accept my exit ticket ( not what you need at 3am ).
High priced parking for the service you get.
Not a service I would use again.Nor would I use the airport.
Review by Kannattra3 months ago
We paid £62.99 for 7 days surface parking in July 2019. Our return flight was cancelled which meant we were 2 days late returning. In order to get our car out of the park we had to pay £110. The person in the office was totally disinterested. His view was pay and leave or don’t pay and tomorrow it will be more expensive. Easyjet, the flight operator said they were not liable. We await to see what our travel insurance company will say.
Review by Damietta Nekhay4 months ago
Long Stay Express.
First time using this service and it will be last.
Drop off was stress free although you have to lift your own cases onto the bus and stand with them at your feet so not suitable for elderly people.
On pick up we had to wait 20minutes for a bus and at that when it arrived it could not take all the people that were waiting. Again cases were stacked up around us, drivers don’t leave there seat to help or even talk to you. Bus stopped when entering car park and people got off, as this was our first time using the service we also got off.
We then had to walk though car park in the dark to find the express reception.
No information from driver as to where you were to get off.
Would not recommend.
Review by Nayanshee Ramdas5 months ago
I made a mistake in booking and reminder email highlighted the error. Used the online chat and had the issue resolved quickly and efficiently.
Thought I was coming back to issue from holiday but all smoothed out.
Claire on the on line chat and the gentleman on the barrier advice couldn't have been any more helpful.
Great service and many thanks.
Review by Blumeadows5 months ago
the car park is fantastically close to the terminal but it can sometimes be hard to find spaces. On a recent visit I found a whole section that I'd never seen before that wasn't signed and wasn't obviously part of the parking area
Review by KStan5 months ago
Parking drop off and pick up a total rip off. Charged £10 after going over the ridiculous 5 minute limit. This review will change nothing as the people operating this rip off must be shameless
Review by Susaniwati5 months ago
Fast Park system is great, until the moment you pass through the exit barrier & discover that you cannot escape from the car park.
The traffic was completely gridlocked. As I write this we have moved 4 car lengths in 35 minutes.
I don't know who is to blame but I'll NEVER PARK HERE AGAIN...
No one will take responsibility.
Review by Che5 months ago
We used the long stay express. Great service - easy and stress free and a lot cheaper than taxis for us.
Review by Yvia6 months ago
i found a offer online which gave me quite cheep parking, gotta say never had a problem using it staff were friendly and my car was not damaged from returning.
Review by Bromers Visaretis7 months ago
Efficient service, met on arrival at car park, friendly staff, few minutes bus journey to terminal. Will use again.
Review by Edita Sveistrup8 months ago
Easy to book and use, bought in advance - good value for money.
Review by Sorelis8 months ago
Great car park! Find a space and walk across the road to terminal, couldn’t be easier.
Review by Serrita8 months ago
Disappointed to be charged £16 because of a 4 hour flight delay
Review by Southall8 months ago
Brilliant, I won't go anywhere else. Easy to find, keep your keys so peace of mind. Short bus trip to terminal and on return just drive away.
Review by Ajti Leafe8 months ago
Booked long stay express. Better off with long stay as it takes longer to get your keys and collect car than it would to park yourself. Also the bus transfer is ridiculous. They are using old public buses with no room for luggage and not frequent enough. Guys were pleasant to deal with however better off parking car yourself.
Review by Amedio8 months ago
Easy to find,staff very helpful, will use again, recommended.
Review by Lenron9 months ago
Did what it said on the website.Flawless drop off/pick and the mileage on the car had not changed!
Review by Sohvi9 months ago
Very convenient. Could be a bit quicker but staff are very friendly. Felt quite safe to leave my car there.
Review by Bafford9 months ago
Quick, easy and reasonable price
Review by Dipaksinh Degges9 months ago
Very straightforward, frequent shuttle bus. Good service and good money value.
Review by SkyZor9 months ago
Excellent, as usual! Edinburgh Airport Official Parking is easy to use and just makes the whole travelling process so much more stress-free. I have been using it for some years now and would definitely recommend it.
Review by Bigmistake9 months ago
Very good, smooth process. Bus came quickly.
Review by Foxglove9 months ago
overall this was an ok experience as car parking goes. we chose to park close to the terminal. the reason I have marked this down is that we missed the entrance for the carpark and ended up in the drop off zone. it was extremely busy , the pressure is on : you dont want unnecessary delays; we paid up our £2 to exit and tried again for the correct entrance....so suggest better signage especially for dark miserable mornings!
Review by Makud9 months ago
Excellent, the multi storey is just a short walk from the airport terminal.