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Review by Leon R.6 months ago
I purchased an Echo PE-225 Edger from a distributor. The units engine locked down on 3rd pull of the starter cord. For three weeks Echo-USA and their distributor (Mowers Direct) have done nothing but be totally dishonest and neither of them will support the product. I called all the way up to Echo corporate office and was given the same run around I've been getting for the past three weeks..."I'm passing this issue up to Management and it will be handled. I've always purchased either Stihl or Husqvarna power equipment but decided to give Echo a try. My advice... stay far away from Echo product. It is inferior and you WILL not have the support of the manufacturer. Neither they nor their distributors will support. I'm out of 254.00 bucks. Very expensive lesson.
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