We are very pleased with the product we received, the service and assistance provided. Whenever you go with the lowest bid you are concerned in the quality of the product and support. However, we are extremely pleased with our solar powered camera trailers, the team at Ecam worked with us to make several special accommodations. We are very impressed with every step of the process to include training and onsite deployment. We would highly recommend Ecamsecure.
Review by SteveK8 months ago
Based on the review I have read, I called the Company and talked to John Leota, very friendly, nice and said someone will contact me the next day.Two days passed without any calls. Called back again, John answered and apologized for not received any calls.Never gotten any calls again and has been 5 days already.
Review by AnneBanane1 year ago
They have always shown up when they say and the monitoring is a good feature.
Review by CustomerPietro1 year ago
This organization is extremely professional, reliable and are attentive to our needs. They are not just selling a product. Their staff listens to what our needs are and executes the plan to perfection. They are an integral part of our overall physical security strategy and they have been able to recommend their expertise at the same time saving us money and helping to provide a safe environment for our employees and safeguarding our customer's merchandise.
Review by Killersling Antepim1 year ago
Good service. Great installers. I will definitely use them again.
Review by Cargo Bedser1 year ago
Great Company . Great Service
Review by JonK Gedyk1 year ago
Quick, confident, and customer friendly.
Review by Kutana Haatanen1 year ago
The cameras were great. The mobile app that allowed us to look in on the site was a great addition. we had a few hiccups with the monitoring team but they responded and things went smooth.
Review by Latayne Skjæveland1 year ago
So Far PEP Solar has enjoyed the service from Ecamsecure. Great service.
Review by Jualars1 year ago
Mitch did a great job, professional, thorough and on point. Very impressed with the quality of the installation!
Review by Kallyne2 years ago
With respect to the technician, Robert Garcia, who responded to our needs and installed the equipment, I would give him personally 5 stars. He thorough, responsive, and professional. He handled everything from the site survey, bidding the job and installing the equipment. No one else from Ecamsecure has every contacted me to assist with our needs or offer suggestions.
Review by Drashtant2 years ago
The Ecamsecure Technicians are courteous and knowledgeable of the system that is installed into our facility. They always communicate the type of service to be performed and advise of the and result before leaving. They conduct themselves in a professional manner at all time.
Review by Deboshree2 years ago
Although I suppose this camera does what it's supposed to., it's not very well suited for my application. in construction when things move daily the flexibility of camera positions of recording and of looking at back images is not very effective
Review by Dewiplum Dannica2 years ago
Great service and very easy to work with! Lisa Koy always responds to our needs therefore, I give her 5 Stars!
Review by Menstruation2 years ago
Have worked with eCam Secure for almost 4 years. Found them to be very responsive and easy to work with.
Review by Dallisa2 years ago
Great Company! always avaialble and helpful if you need technical assistance long after the installation.
Review by CostaMesaMom2 years ago
Ecamsecure far exceeded our expectations in every aspect, from initial phone contact, bidding, installation, monitoring to final removal of surveillance unit. I recommend them to all who need reliable and expert security!
Review by FromScandi2 years ago
Very good communication, a rare characteristic lately. Fast, responsive and polite. Still in-progress of implementation so this could all change, though it's pointing to further positive review.
Review by Debjit2 years ago
The pricing is good. The sales is great. The install is very good and very helpful.
Somehow the order got messed up and we ran up to the deadline to get the security installed up and running. THey did it, but much closer than I wanted.
Review by Ivysworld2 years ago
The account executive (Cynthia Kibby) assigned to TX-Morrow operates with a sense of urgency and professionalism. She puts our needs and concerns first as priority often working late and on weekends to respond to are demanding security needs.
Review by Masuudo2 years ago
Evan Bulley with Ecam always does an excellent job when working on an Icon site.
Review by Pam Hardwick2 years ago
I believe cameras that were supposed to have been monitored were not as in a 4 hour period a fork lift and fuel tank were stolen and no one was contacted from our firm nor the authorities. Still have not received a report on the incident.
Review by Teddie Numoto2 years ago
The staff was very helpful. I received proposals very timely. The system we rented hasn't had any problems.
Review by Merides2 years ago
We really appreciate your prompt set up and service. We wish that you would open a branch in Denver, CO to monitor our projects here. Thank you.
Review by Richrluna2 years ago
We hired Ecamsecure to protect our construction site. They had quick responses from the customer service department and they were able to give us everything we needed at an affordable price. I also loved the capability to view my construction site whether from a mobile device or my computer screen.