Very poor service
Delivery expected in 2 or 3 days but not on time
J cancelled the order but it seams difficult to get the money back
Review by PHammond Carlyle1 year ago
Great company! Robert went above and beyond to make sure my needs were met.
Review by Lushi1 year ago
Excellent customer service!
Review by Jennofer Suslin3 years ago
Awesome company! eBottles placed their support into my growing business, Toke Hippie Couture, Inc . They had the option to go other places but they chose Tokejotti®. From that point on, they gave me clear details regarding their specific needs. They paid promptly and the communication was phenomenal! I was overjoyed to be a part of an amazing company! The pleasure was all mine!
Thank you eBottles
Best regards, Tokejotti
Review by Westat4 years ago
I was able to speak with a sales person (on the phone) while looking at their website. That way, I was able to have all my questions answered and look at the suggested products. Couldn't have worked out better.
Review by GIJONASful4 years ago
I placed a small order with ebottles.com and it will be the last time that I will ever do business with them. They split my order and shipped it out about a week apart even though the company guarantees same day shipping if you order by 12 pm est. When I called customer service, they verbally apologized and told me that it was harder to put together my smaller order than any normal larger order. I will not ever be ordering from this company again and I will strongly advise anyone and everyone to not even attempt to do business with ebottles.com.
Review by Suregreen4 years ago
This company cost me money, bottom line. I ordered from them, received the wrong order and half of the glass I received was broken. They reshipped and i received more broken glass. Then droppers I received were defective and after 3 uses would not reseal. They shipped me new ones and they were the wrong size for the bottles. After that they reshipped me new droppers and finally I had my full order 3 months later. I called in and spoke with the owner he was rude and his customer service was terrible, I was upset and he refused to give me a refund after he cost me accounts due to the faulty tops. In the end he hung up on me. WOW I warn you now don't do use this company.
Review by Jawarriya4 years ago
I phoned in my order and had a very helpful person on the phone, went very well and quite timely. Bottles showed up within a short period, a look great
Review by Annakin4 years ago
I was amazed how fast these bottles and caps came, they sure will help with our oil business. You bet I will be buying from there again
Review by Cranhill Ps4 years ago
Way beyond my expectations! Thank you for the nice bottles!
Review by Tallullah4 years ago
all 500 some sampler bottles arrived in a timely and safe fashion.
Above all I appreciate the extra caps for the few missing ones
in the last order.
ebottles was the only online Co. that had exaxtly what I was looking for.
Review by Chibezem4 years ago
Though I like ordering product from you all it is always ridiculously expensive to ship. I buy a lot of product online and never have I seen quite the extreme shipping costs with other companies.
Review by Pylyp4 years ago
The order of small lidded bottles arrived when promised, in perfect condition.
Now, I wish I had ordered twice as many.
Review by Owlba4 years ago
Great customer service fast response times and quick shipping. eBottles.com always have the supplies I need in stock.
Review by Lekis4 years ago
The bottles I wanted were on back order and I still got them within two weeks.
Great shopping with no hassles.
Review by Diraj4 years ago
The last thing you experience on this website, is the in your face charges for shipping. This pretty much negates any Good Will to return for more of the same experience. Just raise your prices and charge a believable amount for shipping, rather than shoot yourself in the foot at the end of the sale.
Review by GlobalWebPay4 years ago
I ordered a case of bottles and when they arrived one was broken I contacted eBottles customer service and informed them of this. The lady asked if I wanted credit for the bottle or if I needed the bottle. I explained that I needed it and she said that they would ship a replacement promptly. I recieved the replacement bottle in a few days. No hassles. No third degree. Just outstanding customer service. Great job!
Review by Rajmani4 years ago
This is my second year ordering from eBottles and their products ROCK!! We make homemade Limoncello and put the Limoncello into the eBottles as gifts. Fortunately everyone loves the homemade Limoncello and Unfortunately they also love the bottles!! ;) We kindly ask for the return of the bottles but rarely get them back!!! Everyone says "we love the bottles"!!!!
Review by Caoímhin Mehlskov4 years ago
Ebottles has done a great job for us this year. From the ordering process to the timely deliveries. Great Job!!
Review by Blackie4 years ago
Second year in a row. Perfect service.
Review by MrMARKRICKWOOD Cacciotta4 years ago
I have had several phone conversations with customer service. I was told the bottles would be available 11-11-14. I have talked with customer service on 11-11-14, 12th and the 13th. All three days I was told the bottles are now in stock. I've asked for tracking info and they could not give it to me. It is now th 16th and no tracking or bottles. Payment has been made and cashed without receipt of bottles and tracking info. No follow through for cust service to shipping.
Review by Lynnett4 years ago
I ordered a number of bottle varieties but in very small quantities. Some companies only sell in bulk so it was nice to find a company with no minimum shipment. The products arrived quickly and were as described. My main issue with this order is the shipping and handling charge. They charged me $21 in shipping costs to the WDC area for $28 of merchandise, something I didn't realize until after I had placed the order. I feel a bit duped.
Review by KnotLockedLive4 years ago
Great catalogue of bottles to choose from, great price and speedy delivery. I'll definitely be back with another order for my spice company!
Review by Jfenn4 years ago
will use again soon
Review by Zelideth4 years ago
I really like you product but unless you can do something about the high shipping costs to Canada, it works out cheaper to stick with my China distributors.
For a $245 order of 360 glass 30ml bottles and 1 smaller box of 360 closures, I was charged $100+ to UpS on the bill and another $100+ bill to UPS when delivered.