My ebay gift cards were frozen by ebay, then unfrozen , lost
I wanted to purchase a Polaris Ranger from a Evylen on craigs list in Irving , Texas , this person instructed me to purchase $ 3,200. in ebay gift cards to purchase this item and i had allways heard that ebay was really safe to use ,suspected it was a scam when Evylen wanted more money for insurance , I had allready read all the serial numbers to the scammer but he/she had not collected on all of the cards so I spoke to ebay personel in the philipines , it was a woman who I explained my situation to, so she froze the remaining cards with a balance, then I asked what i should do next , she said go back to the store where I purchased the gift cards and get a refund , so I went back to the store and the store manager said no you have to take it up with ebay. i have allready reported this to the FBI. but i hav'nt heard from them. I called ebay in the phillipines about 3 times , I ask to talk to a supervisor but they would allways refuse . I have saved all my gift cards and Reciepts, I may have one or two cards with some balance in them . Please advise on my next step.
Review by ShaunH2 years ago
Not returned item, and company extracted payment refund from my paypal account (bank check account)
I had a bad experience with e-bay new "satisfaction guarantee" feature for buyers . My "buyer" convinced me to ship a heavy item, then did not want to reimburse me for additional bulk shipping (8$)requirement by USPS. It started with that ..then seller said it was not as described !! Note : there were 5 pics to show it from different angles...e-bay sided with the buyer for a return..even though I had stated in the Ad "no returns accepted". I stated my case with e-bay... online.Once e-bay had determined the "return" case on behalf of the buyer then asked me to pay for the return shipping label be paid by me and sent to buyer.within 5 days... I responded with a request for an Appeal(on the phone) , but they denied my right to an appeal right on the phone..stating because I did not send the return label. I violated the agreement.... Why would I send a return label (to be paid by me) when I did not agree with the return ??? Does this make sense ????? it gets more complicated ...
Review by Nely Pugeva3 years ago
eBay is not with buying on
While I had a couple of good experiences with sellers. There was a problem with a recent seller that sold his device password locked but didn't state that in his ad per policy on ebay.
I have learned my lesson with not trusting ebay. Paypal was more helpful at resolving issues than ebay was.
Very disappointed with ebay.
Review by AdamGouda4 years ago
Missing Golf Clubsthat I sent to EBAY
EBAY was supposed to be selling my golf clubs under their EBAY VALET PROGRAM. When the golf clubs did NOT sell they were suppose to RETURN the golf clubs back to me. According to EBAY they returned my golf clubs VIA FEDEX. I NEVER received them and when I contacted EBAY they told me that FEDEX DENIED EBAY claim since FEDEX claimed that they left the golf clubs at my address. That did NOT happen! I have dogs that goes WILD when they hear the trucks from FEDEX, UPS or the mailman. It is EASY for FEDEX to claim that they delivered a package. WHERE IS MY SIGNATURE? They did NOT deliver my golf clubs to me!!!
Review by Ntsizwa Derrow6 years ago
Ebay provides No protection to US consumers
We purchased a MBZ diagnostic machine thru Ebay which was coming from China, my husband who is a mechanic could not get the machine running. I spent hours with the trouble shooting to no avail. After 13 days we sent it back on the 14th day to get full refund. Because of UPS stores mistakenly leaving out 3 letters in the middle of the address the seller stated he never received the item, that is until I called Amex then he sent me an e-mail on my personal e-mail stating he in fact had received it, that I had made a mistake on the address. Amex closed my case because he still told them he didn't receive it. He keeps insisting that Paypal already has the $ but I do not have out $1400 back. Ebay told me to take it up with a lawyer. PayPal tells me that it was my credit who is doing the job of getting my $ back.
Review by Cacike6 years ago
Auction winner gets money back and keeps items won
Auction - buyer received money back w/o returning item back-so he received Tiffany jewerly (value over $1100.00) and received his ebay money paid back. All in all, the buyer under ebay auction 230896074680 won my auction; paid; then went to paypal and received money back in full without returning items won! Auction won on 16Dec2012 and paypal allowed him to keep item and return funds in march 2013. This is a fraud on the winner of my auction.
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