I spent the $25+ after downloading this app. I received an email saying that my $10 sign up bonus was offered however it's not showing on the app. I emailed customer service and they said send a copy of receipt. They don't care about my issue. They already know how much I spent at which store because it was in my email. If they already have my info and it says my bonus is offered why do they need a receipt. They should want that early on not when I dispute something. I'm uninstalling. Not worth the hassle.
Review by Sundaylemonade1 month ago
I signed up for Ebates few months ago, like other reviewers said, this is "fraudulent" company, they will not add cash back on all of the orders!!
This rep: * specifically told me how they "will NOT able to add" cash back to my account unless, I provide a complete proof of order confirmation!!
EXCUSE ME< I clearly use your link and in the end EBATES confirms when the cash back will be added to your account!! So if the cash back isn't being reported by all the merchants then don't you think, it's your system glitch, or clearly EBATES is just STEALING CASH BACK!!
AND< if the merchants aren't reporting cash back, then clearly they are breaking terms and agreements and now wait a second, how come, all the merchants are doing that then?? Or maybe, EBATES is running a FRAUD!!! This rep had the nerve to tell me how "they have no records of my purchases" but clearly EBATES was still able to catch the "shopping trips" JUST NOT THE CASH BACK!!
STAY AWAY, this is complete fraudulent company, try Etrabux, and read reviews before hand, beforehand though!!
*Personal information redacted by admin
Review by Meshelle Streeter2 months ago
I always check Rakuten first before making any purchases, great way to save on your purchases!
Review by AisNorth2 months ago
I’m sorry I am new to this app and was trying to navigate around it was not easy
Review by Spreddable2 months ago
I love your service. Great rebate! Your company is always my first choice.
Review by Rrobles2 months ago
Schönen Kleidung und gute Materiale . Sehr günstiger Preis.
Ich bin sehr zufrieden und sehr glücklich über alles
Review by Oertli2 months ago
Excellent way to save a little bit, sometimes alot. Easy to do.
Review by Djoskasprti2 months ago
Love Ebates! Only issue I have is not knowing what will have a rebate and what won't on travel sites.
Review by Etians Blaynee2 months ago
I enrolled in rakuten.com and then I referred my wife to start making purchases since she is the one who takes care her of things at home. She was using it for couple of months and when it was payday quarterly cycle and she had around 50$ cashback , both accounts were deleted because we shared same things like addresses/ credit card. I feel they are allowing people to refer and make purchases and when it’s time to pay them back for their purchases, they close the accounts
Review by Mandelt2 months ago
Most of the vendors I shop with, the credits are given in a very timely manner. Walgreens I never see a cent. Solved the issue by using CVS. NordVPN looks great at 40% back, but I got nothing
Review by Georgtina2 months ago
I love ebates, but I HATE the new name. Getting that little extra back is nice if it goes thru which some times you have to contact them to get
Review by Mserica2 months ago
Always use rakuten great and easy to use
Review by Amirali3 months ago
The only store that gives trouble is Amazon. Not everything makes it through even when I've gone through the Rakuten site.
Review by Kayci3 months ago
Love the service!
Review by Sachida3 months ago
I enjoy being able to share my opinion. I love ebates and it's changed how I shop for everything. I always check here first for the best deals and love the savings
Review by Apaur3 months ago
I mostly enjoyed my first shopping experience with Rakuten. What I didn't enjoy was how confused I became shopping. I needed a little more instruction on how it worked. I shoppedywice but because of my confusion only received cash back credit for one.
Review by Desanges3 months ago
Needed help from Ebates as I misplaced my last check and Ebates took care of replacing it. Thank you Ebates.Great customer service! They communicated with me right away.
Review by Suesarts3 months ago
Somehow, you've manged to not only separate me into two accounts, but I've not recieved a penny from either despite having a balance for months. When I was ebates I got a check on a monthly basis. I have become aware of other services that offer similar cashback and I can assure you I am on my way. In short, your service sucks.
Review by WeeNan3 months ago
One word “EASY”
Review by Tamaura Oyerbides3 months ago
Very easy to use, very good assortment of retailers from which to choose, option to use in-store with a linked card is great and now can also purchase gift cards from select retailers and still get cash back
Review by Gillion3 months ago
One of the best incentives for shopping online. A simple click or two gets you paid! I've received over $100.00 dollars ... and counting.
Their customer service is awesome!!
Thank you Ebates/Victoria V.
Review by Avantiplus3 months ago
Rakuten is great. I've been using it for years. It's great getting money back for shopping. What a concept! Keep it up Rakuten!
Review by BeWe Pitfield3 months ago
Ebates offered a rebate on Expedia completed trips of 6 to 14% when I booked through Expedia. I paid for the trip last August (2018) and waited for the rebate. After several emails to Ebates inquiring about the missing rebate I finally received it this month but to my surprise it was for less than 2%, not sure why. Don't believe what they say.
Review by Uvonne3 months ago
Great service, great cashbacks
Review by Edializ Galadyk3 months ago
Love going thru here and then the website I’m shopping at. It’s like free money just for an extra couple clicks