EXTREMELY POOR CUSTOMER SERVICE SKILLS. Received auto renewal and noticed it was waaay higher than years past and called EASYINSURE for an explanation. Michael called back two days later to tell me the auto and home discount wasn't applied to my quote and that he'd call me back by days end to get me a revised quote. Going on day five now without any callback/update on whether my policy has been revised to reflect the home and auto discount??? I've left messages for Michael for all five days that I haven't heard from him and still no reply and the policy will take effect in four days from now....
This experience with EASYINSURE is the WORST experience I've had with any brokerage company. DO NOT WASTE YOUR TIME INQUIRING ON THEIR SERVICES. You'll be doing a LOT of following up because they'll leave you in the lurch. BEWARE!!!!!!!
Review by Ilgam Gilsrud6 months ago
Terrible company to deal with, they don't answer the phone and don't return calls. I tried to cancel my policy with them and now have creditors calling because they never processed the cancellation and the main insurance company they are brokering for can't cancel it without them. I have been with Easy Insure for three years and it gets worse every year - They are anything BUT easy...
Review by Marbel9 months ago
Quick, thorough & totally professional - would be my way of describing the EasyInsure service. I signed up with them in 2009 and was immediately impressed with the two gentlemen - Leen & Dain Myers - who made the entire process of insuring my company and its services within a matter of a few minutes. I have dealt with other companies as well and appreciate EasyInsure all the more because of that. Highly recommended.
Review by Alvinos1 year ago
Jay helped alot
Thank you jay
Review by Keuth Gingersteve1 year ago
I appreciate your hard work I know there were some hassles but in the long run you did an awesome job thank you
Review by Belayet1 year ago
Review by Gamini Zhitija1 year ago
Amazing customer service over the phone, I had signed up online and they called me the next day and wound up getting me cheap insurance with the company I originally wanted in 10 minutes.
Review by Visente Mazuir1 year ago
If I could give Laurie 10 stars I would. She was helpful, not pushy and gave me the best possible direction.
Review by Patries1 year ago
I recently had to look for an insurance carrier who could provide me with quick dental insurance where there would be no 3/6 month waiting period but rather instant coverage. After searching I came across EasyInsure. To my delight I signed up online after picking the dental & health plan that worked for me. It was the last week of June going into the long weekend and I was advised that the insurance contracts come into effect for the beginning of the month but I really needed to get insurance ASAP to deal with an ongoing problem with my tooth. I was put in touch with Laurie who heard my situation and helped to get everything done smoothly and quickly, in conjunction with a Green Shield Canada representative to make sure my insurance would be effective for July 1. I was very impressed by the speed, ease and attentiveness in dealing with my situation, and of course the awesome price. I would suggest EasyInsure to anyone seeking to obtain insurance for sure.
Review by IBess1 year ago
very helpful people and experienced well spoken on the phone. thank you for all your help!
Review by Billycustomer1 year ago
Amazing! Kevin was so helpful and went out of his way to help me! Defiantly a valued employee, would recommend him to all my friends. Keep up the great job. Thank you so much for being so kind and helpful, and thank you for making it a pleasant experience, planning a wedding and making changes can be hard!
Review by Petronille1 year ago
We called Jamie Such at EasyInsure as we got your number from a mechanic friend of ours. My son, Josh, was moving far from home to a new career and needed a used car and an insurance agent who would walk him through the steps and explain everything he needed to know. As a new "on his own" insured driver on his "own" car, he needed instruction and a great rate as a young man under 25yrs old. We met Jamie on the phone and she did everything and more than we thought we needed. It was a complicated process and many different things could be done to change our bottom line for my son's price. She explained all of them, with tons of patience, and with an earnest interest in helping us out....we wrote it all down, she went over the details several times so my son understood what type of policy he needed and what car was the best for him. We really liked Jamie because we could tell she cared even though she just met us. You know when someone has your back. Thank you Jamie once again!
Review by Punta Harpaul1 year ago
Best service I have recieved over the phone, specifically from Jamie Such, who went over and above to help me with my specific needs!
Review by Rajveen1 year ago
Jamie was excellent in assisting me and doing all she could to help get the best results for me. She was friendly, polite and very thorough.
Review by Kuchar Endspiel1 year ago
Great job! Super helpful!
Review by Tunku1 year ago
Excellent service and great insurance provider!
Review by Judys1 year ago
This is the second insurance product we have used Easy Insure for and on both occasions they have been both incredibly responsive and personal in their service. We have received rates better than what we had researched ourselves and on both occasions the agents were very knowledgeable and helpful. Would highly recommend.
Review by Europus Derrow1 year ago
Quick turnaround on inquiries, detailed and a pleasure to work with!
Review by CarlosCasado Rozvora1 year ago
Jamie was absoloutley delightful to deal with and made the process of getting car insurance a very pleasant one! Would highly recommend her to anyone searching for insurance!
Review by Advantage1 year ago
Sara Upcott was friendly, accommodating and professional. I was very pleased with her excellent service. Thank you Sara.
Review by Maréchal Toates2 years ago
Very easy service Nikki was fantastic to speak to
Review by Bafford Beanstalk2 years ago
I have to make several phone calls to get an simple answer, it was not that easy. Because of my repeated attempt I was able to get an answer. On the web site there is a number to contact . But when we call no one answers.
Review by Bakyaraj2 years ago
I recently referred one of my top clients to purchase liability insurance. It took several attempts for them before receiving a call back from an agent capable of assessing and placing the correct insurance. Once the connection was made service continued to be terrible. No return calls and spotty information. Ultimately EasyInsure blew the case and did not even make a formal recommendation. My client was not too happy with my choice of referral. Thanks EasyInsure.
Review by Hafizur Aeesoji2 years ago
Only problem was timelyness of completing the renewals. Staff issues were probably to blame. I had to make several calls to the office to get info. Then completed all online.
Review by Eithar2 years ago
I thought I would use Easy Insure as a referral for my clients but I can not seem to use the link in our back office as the system is malfunctioned on behalf of Easy Insure. I have called Easy Insure about it and didn't get anywhere. I did send one referral through and my client told me the quote was much higher than she had originally.
Experior Financial Group