3 weeks ago
DNA collection kit arrived in about 3 days. Customer service was good when I called to ask about a swab that was still damp when I put it in the little envelope. I sent the samples back by registered mail and they arrived the next day. It took one more day for them to verify on their end they received it. Results came within the 3-5 business days as stated. In fact in fact I received mine on a Civic holiday and that was surprising. Happy with the results. Overall a good experience
Review by Nocha3 months ago
Excellent quality service and fast turnaround for results. Great customer service. Would recommend to anyone seeking quality DNA services.
Review by Vasek4 months ago
Easy to navigate website, ordering the kit was simple, instructions were clear [on how to perform the test on my dog], and the results were documented well with much more information than I expected regarding the different breeds (nature/personality/health concerns). Definitely would recommend this to anyone who has adopted a dog!!
Review by Dfro5 months ago
I give this experience 5 stars. Customer service was friendly and polite. Most importantly, the service provided my DNA results to me even faster than was promised - and after a lifetime of waiting - the quicker results meant the world to me and my new-found birth-father. The price was right and I was confident I would get my results processed efficiently. I wish I could have understood the codes - layman decoding might have been useful. I highly recommend this company but hope I never have to personally use their services again! 😊Thank you so much.
Review by BritMum5 months ago
Friends i have selected easy dna for paternity test and customer care is very cooperative and responsive and dna testing is reliable and accurate and i got result of paternity test quickly , easy dna also take care of your privacy ,testing is performed by highly expertise team and i am satisfied, i highly recommend easy dna for paternity test.
Review by Trofin Zibetti6 months ago
I could not have been happier with Easy DNA. They were very patient and professional with my inquiries. I had to call them several times and each time the customer service representative I dealt with was incredibly helpful and thorough, he/she went the extra distance to make sure all information was covered.
Review by Scanpro Wo9 months ago
Very professional. Quick responses. Very helpful with any questions
Review by Ginagee11 months ago
Excellent customer service. Helpful and friendly. Results recieved promptly. Price was also cheapest compared to 2 other labs. Im very impressed with the service.
Review by Lawren1 year ago
EasyDNA has excellent customer service, very knowledgable and helpful. I received my results even before the expected date so I was pleased at how quickly everything went. Thank You!
Review by Lakhiram1 year ago
I tried to use this service
firstly it took just over 2 weeks for them to deliver the box with contents to me
I was told that the address I provided was incorrect. Meanwhile the address was correct just that it was my physical address at the office. i was told that the address was incorrect when i called Fed Ex asking about why my parcel was not moving from Edmonton
nonetheless, I get all the stuff I need. I found the instructions easy to follow.
issues with getting everything organized in the box whether to seal or not. i called easy DNA was told by a lady named Sarah all instructions are provided. I did not seal anything except the courier package. I would hope it does not get rejected as a consequence. One would think for fifteen hundred bucks it would be a smooth process. I would not really recommend this company unless you know what you are doing. Anyways I hope this helps people in my disposition
Review by Moduron1 year ago
It's easy to use, just give easy DNA a call and send you the form. Follow instructions when filling up form but make sure you already have a Dr to do the DNA test, what date and time to do it. Reply to them and send back the form and make payments thru credit card then they will send the kit directly to the Dr's office. Inform the Dr's secretary that kit is on the way for DNA kit whoever the participants is. All you need to know is there in the kit, Dr will guide you too. It's easy and affordable you won't regret it.
Review by Orie Swalls1 year ago
Fast and easy to order right from the website. Arrived in a timely manner. DNA kit was easy to follow. Results we available 3 days sooner then expected. Would definitely recommend this company.
Review by Amaliah Condic1 year ago
I recently used the services of easydna and was quite impressed with the overall experience. Not only did I get my results in a timely manner, I dealt with nothing but an easy to use website, excellent customer service and a speedy reliable service!
Review by Gowardo1 year ago
The testing was easy to complete and the evaluation was complete and through. Thank you for providing an affordable private solution to answering our questions.
Review by Koster Zinkevica1 year ago
EasyDNA performed the non legal paternity DNA testing for myself and my child on time and emailed the results (positive) slightly faster than advertised. We did have some difficulty with mailing the swabs to the Toronto office listed on the website. Canada Post was not able to match up the physical mailing address of the Toronto office with the postal code. I called the EasyDNA Toronto office and added a post off box to the preprinted envelope address and this solved the problem. The price of the service was very reasonable.I would recommend easyDNA to those looking for non legal paternity testing.
Review by Sharmini1 year ago
We had the Twin Zygosity test done. It's purely for personal curiosity and it turned out we have identical twins! Results were quick and instructions were clear. It would have been nice if there was a more detailed interpretation of the DNA samples we sent but it was clear before we ordered that was not a service offered.
Review by Louisr3 years ago
Quick response to get the kits and results. Now I have an answer when asked if the twins are identical or fraternal.
Review by OlaS3 years ago
It was a good experience. I received the kits for tests very well identified and with a manual. The results arrived very fast.
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100 King Street West Suite 5600, 56th floor
ON M5X 1C9