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Review by michael k.1 year ago
working with the designer was great ordered was received with in two days instructions took alittle to get use to.
The biggest concern is they have no customer service after the sale. I have reached out 4 days in row with nothing but crickets. i would expect more for the dollars spemt
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Review by PHILLIP R.6 years ago
Looks pretty but badly engineered. A few modest changes to the design would have prevented most of my complaints. First, I have a long wall in my closet (10+ feet). the unit for that wall has provision for hanging clothes on each end with a middle unit with 2 drawers a slacks hanger that slides in and out and 3 shelves. The 2 vertical panels for the drawers stop 1 foot short of the floor. After a few months this section started to sag. I had to cut pieces of lumber to put under each vertical panel to fix the sag. Supposedly their designers are professionals. A professional would have realized that you cannot have a long span like that without intermediate support. Secondly, the fasteners for the drawer slides and the slack hanger are not sufficient. after some months of use they have pulled out of the holes in the particle board and made opening the drawers difficult to open. I have had to go to the hardware store and buy nuts and bolts to fix them. Again a simple fix. Lastly, the notches on vertical panels used to hang them from the wall bracket are insufficient and need to be reinforced somehow. I believe this could be a simple design fix.