We collate all the best reviews from around the Internet so you can view them in one place
Review by Jimmy Sage6 months ago
I Had no idea how to fix my problem but their person fixed it for me, and they were very professional
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Review by Ray6 months ago
Had a problem getting the free disk cloning software (always ended up being asked to pay $ 19.99). Emailed EaseUS tech support and Ken gave me the link to the free software. Worked a treat. Many thanks Ken. Excellent software, so easy to use.
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Review by Brittany Lamm6 months ago
very helpful and knowledgeable
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Review by Jean-Jacques Le Moan6 months ago
The security process of the software is a bit too complicated but the support team is brilliant !
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Review by webb7907096 months ago
Data protection master
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Review by Stefan Pfleger7 months ago
excellent support team
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Review by Myriam7 months ago
I had the pleasure of having Ewan help me today. Ewan was patient, knowledgeable, understanding and overall amazing. I was able to fully understand and went through the steps to recover very valuable data. I appreciate that Ewan was able to deliver superb customer service and help me explore the options with remote access. Thank you so much Ewan!
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Review by ASherwood7 months ago
First its rare to be able to recover lost files so imagine the sharp pain in my heart when my wife said she had accidently reformatted our drive which contains all of the pictures of our 1 son, my historic military pictures, at the Berlin Wall, Check Point Charlie, and 23 yrs of my military service etc these have all been captured so my son 6 will be able to share this as he grows older and learns about these events. IN a panic I searched the web for a recovery service and came across EaseUs With a bad sector, deleted and reformatted HD EaseUS remotely were able to recover all files. It was a miracle and Superb work. Our Family Thanks you for your Super Service..
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Review by Wouter7 months ago
I have experienced a very helpful session with Alex who has helped me very professional. Thanks to him I can use the program again.
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Review by Mitch Falvo7 months ago
EaseUs IS A SCAM! The free version does nothing (allows you to "preview" what you can do but not actually do it). From what I've heard if you get the paid version they just take your money and run. Even though it has US in the name the company is based in China. I have no doubt that the positive reviewers are from China as well.
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Review by Zz Zz7 months ago
Great support - solved a problem with EaseUS To Do Backup very quickly and professionally. The product is working well and as expected.
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Review by Bob Alosi7 months ago
Good back up program. You get everything including programs. Saved me a couple of times.
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Review by Dale Schroeder8 months ago
I was having difficulty getting a cloned disc to boot. Alex got on the computer and in just a few minutes he did what I had been struggling with for hours. The disc now boots and all is well.
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Review by Tim Yeager8 months ago
I was unable to get the software to work on my own, BUT the customer support was really above and beyond. Ken was on live chat with me and brought my partition back to life and went the extra mile to get my files readable when that was done. Really Solid customer support. I appreciate it and feel like it was worth every penny. Thank you again EaseUS and Ken for your help!
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Review by Cristiano Cordaro8 months ago
Thank you very much Alex ! Congratulations to the excelent work to restore my partition lost. Very good !!!
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Review by Farrukh Irshad9 months ago
Creation on winpe Emergy disk corrupted the usb and Tech support had no solution because it's a trial version.
So trial version is allowed to destroy customer property but tech support is not responsible for fixing
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Review by Damian9 months ago
I use six EaseUS products on a weekly basis.
Easy to use, Fast.
Great back up support if you need it.
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Review by Jim Garo9 months ago
A very clear easy program to run with excellent tech support. Highly recommended.
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Review by Eranda9 months ago
Its free for home use. To resize the partition I used on my old win7 laptop which I used at home for my personal work.
Wonderful customer service and remote service to the customer. I have never thought the service is this much better. I will recommend to my friends who work in IT industry to use EaseUS products. And I wish to see other possible solutions to use.
Wish you all the very best!!!
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Review by Bruce C9 months ago
I was having a strange problem. Their support guy was very good and helpful. The only reason they got a 4 instead of a 5 is that it took 4 days to get to a support guy, who then did exactly what I wanted them rto do.
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Review by Marco Convertino10 months ago
I needed assistance. Mr. GAP helped me, really professional, kind and helpful. Thanks so much GAP and EASEUS support
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Review by Hawken Fox10 months ago
Bought the wrong software for my purpose. Great help from them with a quick turn around, they helped me changed the software I need in Realtime. Amazing, I feel like I am in the 21st century again! ... makes my day!
Cheers Heros!
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Review by Lori Humphries10 months ago
Good software and GREAT support. The support guy, Ken Zhou helped me so much. I couldn't get the cloning to work and he did that in like 1 minute!!!!
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Review by Dan Mart10 months ago
To Do Backup really helped me to move my OS to a SSD. I recommand this software to all. You will not be disappointed.
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Review by Mark11 months ago
Excellent Service. Each time I had an issue they were very helpful and prompt.