Italian Dual Citizenship Reviews

They did get all my documents and were professional and responsive but I was not properly prepared for my consulate appointment as they missed important mistakes on my documents and neglected to have me get a document filled out by a relative and notarized. After the abysmal consulate appointment, they said they just get the documents and couldn't help me and I should look on a forum for what to do next. They had said they would help me be prepared for the appointment but I was unprepared and had glaring problems.