One of the shirts I purchased had a rip in it and the customer service team was quick to offer a replacement.
The quality of the shirt was great apart from the small rip I am happy with my purchase and happy with the service I received. ill be coming back soon!
Review by RexLynch11 months ago
NEVER AGAIN! Very difficult to deal with. The goods were of Poor quality and the wrong size. Very Poor quality of service.
Had to wait almost 4 weeks for a refund after the goods had been returned!
Ridiculous really. Quite unprofessional. My advice? Go out to a shop and buy the normal way. That's what I'm going to do!
Review by Query1 year ago
Very nice and cheap
Review by Godsgirl1 year ago
Rude Racist Staff. Unacceptable behavior and shamelessly advertising their racism by interrogating me, a non white customers about why I was living in their country. Refused to return and issue refund against Dutch and EU customer returns policy. They should hang a NAZI sign on their shop so people against racism, facism and bigotry will not shop here.
Review by AnthonyFennell Mbuli1 year ago
A lot of nice thing with very affordable prices, a real pleasure shopping here.
Review by Niesten Peedoson1 year ago
Thanks for a good dress, but you should improve your customer service.
Review by JakeCauty2 years ago
I ordered an L size Benetton shirt for my husband right before Christmas, I was expecting to give it to him as a gift on Christmas Eve, unfortunately there was a problem with bpost and they couldn't deliver the package on time. I was a bit mad at the beginning but from the very first moment I had contact with customer service from dress for less, specifically with Wouter, he was very friendly and helped me a lot not only in getting the shirt (which at the end came to my home on the day of my husband's birthday),. But also in ordering an XL size (since the L was too little) and sending it back to me without any cost. I'm very satisfied with their service and the way in how they cared their customers, this was my first experience with dress for less, but I assure you it will not be the last one! Thanks a lot!.
Review by Pavel2 years ago
Goede service, perfecte communicatie en top producten!! Aftersales is ook erg goed geregeld! Zou hier zeker weer bestellen!!
Review by Rozie3 years ago
Review by Aurell3 years ago
After I moved from Los Angeles to Amsterdam and my colleagues advised me to check out the dress for less website I made my first order for roughly 500 EUR. I received a shipping confirmation within 12 hours, but it seemed my parcel got routed in the wrong direction. I called the customer service and spoke with a real nice and friendly Dutch guy who spoke English (thank God ;)) with a native tongue. He knew to calm me down and arranged everything, so my parcel arrived just one day later! Thanks so much! Too bad you don't deliver in the US, but I can and will advise others to have a look at your shop!
Review by Psycho3 years ago
Retailer with services on par with Amazon! FB msg gets answered promptly. Set my mind at ease when making my first purchase with them.
Review by Subah Guilarte3 years ago
Review by Krizan3 years ago
As I wrote 5 days ago, I had a very disappointing experience with dress for less. Now, 5 days later (may-be because of the bad review) they solved the problem professional. I hope they will keep up this customer service. It is so important with online sales. Still I feel uncertain ever buying at their online shop again. I don't think I will do it again. Its hard getting trust back.
Review by Delondria3 years ago
Order handling was fast and everything was as expected. I will order there again!
Review by Racheybabes3 years ago
I didn't get my order. I had to call three times to find out they got the adress wrong (old adress combined with the current adress). Instead of an apology or a solution i got lectured and was told to listen and not talk. When i reacted, she said it was my fault and they will not send the clothes again. Then i had to listen to her explaining why it was my fault in a phonecall i had to pay for (the costumerservice is not free). I had recommanded dress-for-less in the past, but now i will never order there again and i undescriped for the newsletter.
Review by Mbuena4 years ago
if u wonna look good shop by dress-for-less
Review by Karunaratna Mamn4 years ago
The goods arrived quite quickly. I am very happy about the great reductions and all questions were very helpfully answered by the customer service.
The returns and exchanges take quite a long time though.
Review by Rebeccamaria Tothe4 years ago
A webshop with such affordable price offers on beautiful things. I wouldn't hesitate to introduce it to friends.
Review by Aaman4 years ago
Very happy, great service and pricing! Would buy again
Review by Bunts4 years ago
BESTE VRIEND , DRESS-FOR-LESS ? THATS THE JOY JOU GET.
Review by Juno4 years ago
Review by Kalthamsa Valerij5 years ago
If you don't want to spend much, you can grab some nice stuff from dressforless.nl. Keep an eye on their site and you will not be disappointed.
The Customer Team provide good service.
Review by Jidapa Langmuir5 years ago
Dress-for-less has a great choice of clothing. Simple ordering process and fast delivery.