DKV Salud Reviews

Always received good service and the broker is very helpful

These guys are simply the worst company I have ever dealt with. If you don't speak Spanish don't go near them!

I will be canceling my policy as soon a possible and will never go near them again.

Have been with DKV for almost 12 yrs. and have had surgery on both my knees had treatment for arthritis and cannot fault the treatment that l have received in Clinica Benidorm and quieron in Valencia.have never had a problem with this company.

This company is a disgrace.
I had a suspected heart attack so I had to go immediately to the local hospital. DKV refused to pay as they said that I had not given them enough notice! I was incapacitated and in Intensive Care.How could I have done so?
When I was sold the policy I was told I could go to any hospital and they would refund the cost. This was not so. I was lied to.
Now I am trying to leave and they claim I cannot do so for another year even though I have been with them for several years.
Each time the invoice comes it is huge as they charge for any treatments you need.
An absolute rip off. Avoid at all costs.

Worst customer service. Takes forever for them to reply and they always try to find a way out of paying you back. So unprofessional. Would never recommend them.

Completely useless if you are an expat not speaking Spanish.
The keep transferring you, and throwing you off the line
I have spent countless hours trying to get reimbursement on medical bills and it is just not possible.

Probably my worst customer service experience ever.