Unfortunately I will no longer use Benetton. It all started with an incomplete return transaction. I returned two items and was only credited for one. I reached out via mail and phone during a three months period to no avail. I was given very little respect and no explanation as of why one item was missing on their side. I was left to cover the cost. I am very disappointed and offended that a company I have used for years has sunk to such disrespectful treatment of a loyal customer.
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