On top of the great price, Discount-Merchant also provided awesome customer service.
Review by Landybug Royustomer8 years ago
I ordered some Phillips DLP TV lamps from Discount TV Lamps (Discount Merchant). The transaction was cleared as of December 14, 2011 and the item arrived on January 7th, 2012… 3.5 weeks??!! I called several times but unfortunately wasn’t able to get in touch with anyone and therefore had to leave a number of messages. When I finally got a hold of someone, they gave me excuses to why the processing time was delayed and why the package hasn’t been shipped. On another note: I provided an alternate credit card, requesting that it be charged to the new credit card provided and they still charged it on the original credit card. Before I order from here, I would think twice about purchasing from this company.
Review by Desann9 years ago
Horrible customer service!
Do not buy anything from this Merchant. Sent the wrong part and its taking four days to try and get my correct part.
I'd demand a refund but at this rate it would take a month!
Review by Ditlef10 years ago
I had a great experience with them and would use them again!
Review by Gitetsu Zschusschen10 years ago
This website is a big rip off. tey to have OEM products but they are after
market. If you return a product they will charge you a re-stocking free of
25%, so buyer beware!
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2215 Paseo De Las Americas, Suite 30