Complete scam, I very rarely get fooled and I was completely bamboozled. They strung me along for two weeks including even giving me the name and contact for what was supposedly the trucking company, but obviously just one of them.
We were able to get all of our money back through Paypal because they did not respond when we disputed the claim with Paypal. No idea why Paypal has not shut their account down with them yet!
Finally paid around $150 CAD/barrel out of Calgary
Review by Mooniak10 months ago
Same story as rest, ordered 9 to ship to Seattle in early October 2019 but they never arrived, they have no phone number that I could find, of which I was a bit suspicious of from the start, but being a dummy, I placed an order and paid with a credit card a month ago and no barrels and no response! Their address shows they are in Napa but my guess is that they don't even exist business wise. I called the Napa Chamber of Commerce and they have never heard of them nor are they a member. The addresses on Google Earth show two buildings but looks like no activity or barrels to be found. They also operate under the scam business of oakwoodbarrels.com too!! FAKE!
Review by Chajir10 months ago
Complete scam. Ordered and paid for 3 barrels for 174.75. No barrels ever arrived. Was strung along for a couple of weeks then the emails just stopped. Contacting the local DA today. Will contact Paypal for a refund today also.
Review by Vivj11 months ago
Would give them negative stars, but that's not possible. Lots of quick emails until I paid, then...nothing. Luckily I was refunded over $600 by American Express when I disputed the charge for non-delivery. Avoid these cretins like the plague. Not even sure they have an office at the address they list. Credit card charge went to some place in NY.
Review by BillyR Tekavcic11 months ago
I bought five Barrels for 225 dollars and never received them, I wrote the company and they said they would reimburse me but then nothing. I wrote them several more times with no results. Well never will do that again, I'm retired and can't really afford it, oh well lesson learned I hope and pray.
Review by AngeRosera11 months ago
I would give them "0" stars but this is not possible. We had a very quick conversations and response until I have paid for my shipment. Nothing arrived, they stooped responding to the emails. Don't get fouled. I have reported them to the law. See if that helps.
Review by Nickeela1 year ago
I ordered and paid for 4 53 gallon barrels for my daughters wedding. Invoice was received and paid the same day. I have not heard or received a response to any of my emails since. No information to call outside of the emails provided. Do not order from this location, they are a scam and as per the recommendation on the BBB Website i will be contacting the local district attorney. I can see from all the complaints that hundreds of people have been ripped off by this company. Someone needs to shut them down.
Review by Bryghton1 year ago
Wanted to buy barrels for my wedding on the 22nd and unfortunately talked to these people. I was so excited I told everyone and got more people that wanted them and of course ordered more. Nothing showed up and have been getting the run around. Called bank to report and gonna see if I can get law involved. Wedding money down the drain and no decoration like I thought I'd have.
Review by Blur1 year ago
Bought a barrel for our distillery in the UK and they ran off with the money. As soon as they had our money the correspondence stopped dead in its tracks. Avoid them like the plague!
Review by Electexp1 year ago
We ordered barrels months ago as have many folks! No answers via email correspondence and no phone number listed that we can call. Money was taken out of our account! Turned over fraud report to authorities this morning. What scumbags and I hope they are caught!
Review by Randimar1 year ago
4000 lost on 1 transaction
My name is XXXXXX. I’m owner of a small business in the Island of Vieques Puerto Rico. I was scammed by http://dirtcheapbarrels.com. I was trying to buy used barrels from them to my small distillery. 3 weeks ago I sent them a wire transfer $3972.50. Never get the barrels, neither bill of landing or refund. My phone is XXXXXX.
More than try to get my money back, which I think will never happen, I want to report his site to help others not to lose their money like me.
Review by Pheere LeRot1 year ago
Total con business. They just rob you, then change locations. Check out the Better Business Bureau website if you want confirmation. So many of the same complaints! Class action suit, anyone?
Review by Raiun Pedlow1 year ago
Scammed with the purchase of a container full of barrels. I have been working for 5 years to open a small distillery. It hurts so much this can of situation. I lost $3972.50. Now I need to find funds again to get real barrels.
Review by Yyyyu1 year ago
Ordered from this seller, very responsive via email but never provided any phone number or called as promised. Kept blaming non-delivery on shipping company but products simply never arrived.
Review by Finlay1 year ago
Total Scammer. Bunch of stoler. They never came back, Mary Hatten ... Yhea Right. Total con business. They just rob you, then change locations.
Review by Bowrun1 year ago
Also operated under oakwoodbarrels.com. See reviews under that name as well. Same operation. Same scumbags.
Review by Adahan1 year ago
Bought barrel to ship next day. Emailed more than a week later to report no receipt and requested shipping information. Nothing but evasive replies.
Review by Mirya2 years ago
Like everyone else. These guys are crooks. DO NOT BUY. I should have known when they were unresponsive but I was looking for barrels. Then after I sent the money....nothing.
Review by CPom2 years ago
Ordered barrel never showed up no response to several emails also like other reports price was to good to be true glade I only lost 70.00 would never recommend this company
Review by Madcustomer Warmisham2 years ago
I read the reviews online after reaching out to them for a quote. The cost on the quote was literally too good to be true so I figured I needed to do some sleuthing. After reading several of the reviews on this site (and there is an Alert on the BBB website as well), I figured I would call them out via email for their bad reputation and that they are actually a scam. Figuring that a really bad company that is a REAL company will come back with some "OH we are so sorry and all those troubles have been addressed email" but I did not receive any response. Suggesting to me that it is a scam. I could not find one review that actually mentioned receiving a barrel from them.
THIS SITE IS A SCAM
Review by Anissa2 years ago
I placed an order for 5 barrels on Jan16. The lady Mary Hatten was very responsive and I was suppose to get delivery within 3-5 business days. 10 days have passed and nothing. They aren’t responding to their emails or anything. Then I get on this site and see that they are a huge scam!!!! In the process of getting my money back from credit card company.
Review by Lictong2 years ago
I ordered a barrel, paid for it in their portal, and have never been able to reach them since. Their phone is disconnected, they do not answer their email. The address is bogus. Went there and they are not there.
Review by Antro2 years ago
Sent an email for an order to Australia. Very generic names used as sign-off, but assured me that they had all of the correct certifications and could deliver a specific order. Kept emailing them asking for shipping number, they kept ignoring the question, said it would come or they would provide refund. Month and a half later past due date, it still hasn't come. I ask for a refund and they ask for patience, english becomes more broken or degraded, perhaps because they were sick of communication. Sent them a loaded email claiming action: no response. As I bought on my card, I reported them as a scam to my Bank, they investigated and upon finding them to be a scam, they refunded my money to me.
DO NOT BUY FROM HERE. VERY DODGY AND TOO GOOD TO BE TRUE!
Review by Beryll Banner3 years ago
I was searching for a used 53 gallon whiskey barrel and found good prices on this website www.dirtcheapbarrels.com
A person named Mary Hatten was very responsive via email, giving me pricing, pictures, etc. When I decided to place the order, she transferred me to the sales dept and they were very quick to send me an invoice. I paid the invoice online and received a receipt saying that the barrel would be sent in 3-5 days. As time passed and I didn't receive my barrel, I tried contacting Mary via email. She never provided a phone number and there isn't a phone number on the website. That should have been my first clue that something was not right. The quickness of her responses got slower but I did receive email responses saying that there was a delay in the shipment and also that there was a problem with their computer system. After several weeks of not hearing from her and not receiving the barrel as promised, I disputed the charge on my credit card and got my money back. The charge on my credit card was listed as a "software" company. Do not do business with Dirt Cheap Barrels. They are a scam!
Review by Rgoodn3 years ago
I purchased one 5 gallon whiskey barrel for 74 dollars in early December. Waited until now and asked for a refund. They said their refund processor was having issues and they would confirm the refund with me later today. At this point I am not expecting anything other than more excuses and lies.