I placed an order & received a confirmation which showed what I had paid AND a picture of the product. Not many companies do this, but this company did. Brilliant. Perhaps consumers can start to ask businesses to post a photo of what was purchased; it would be a time & grief saver.
While the company sent me the wrong product, I was able to reply to their email & refer them to the picture.
Not only did this company give me a refund, they went one step further, which surprised and delighted me.
While many businesses write standard, rote, and boring emails, this company stood out because it was obvious that there was a kind & thoughtful hand behind the words.
Kindness. It is missing in so many business communiqués.
But not DiamotaceousEarth.com.
While I am new to their products, and don't have much to say on that score, on humanity and kindness, they knocked it out of the ballpark.
Maybe this is where World Peace starts after all.
Review by Darwesh4 years ago
They make a very good product.
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3467 East 480 North
Lewisville ID 83431