Diapers.com Reviews

They sell good quality diapers, my baby was feeling very comfortable while wearing them.
They send me exact what I placed order for. Great place to shop.

I was lazy and thought i would buy my baby a new pair of iplay swim diapers from here just so I could increase my order value to get free shipping. Massive mistake!! I learnt the hard way as my baby popped when we were at the pool and it went all through the pool and was a nightmare. So embarrassing! I left her Will & Fox swim diapers at the pool last time we went to swimming lessons and they were obviously gone when I returned! Some lucky parent who found them scored big time!

I needed to order some cloth diapers so I went to this site and ordered them and thought I would save some money on shipping by purchasing a pair of i play swim diapers and it was the worst decision! I am going to get myself an Amazon prime account so I never have to worry about shipping again! Will & Fox have a Amazon store where they are about $9.00 a swim diaper. They also have an international website but its a couple of dollars more. I got a 2 pack for $18.00 and it will last us for years and actually be protective!

Diaper is best diaper company. Baby feel veey comfort wearing it. It absorb very quickly and never leaked

I purchased a defective car seat. I have waited over a month for my "refund check" to arrive. Their customer service team are rude, as well as, inept. Every day I call I am told I will be contacted within 24hrs with a response. I will never purchase from this site again. Buyers Beware !

For 2 orders in a row, they sent me an email saying my order was shipped and both times I called the company the day after the diapers were due to arrive and they told me the diapers were on back order! No curtesy to send an email letting me know that my diapers and wipes would be arriving late. Do they know the function of a diaper!!!! Sooo angry!!!!

Everything is fine with diapers.com, but I found out the same diapers on amazon much cheaper that makes me regret.. please watch out for pricing of the items

This is the place where you can buy affordable and good quality diapers. Will definitely recommend this site.

Never order milk from this $#*!ty website. I have been ordering a lot, just opened a milk of 2 ounce ready to feed and it's yellow fluid looking like a uribe less that half ounce. These people are putting little lives on risk !

I placed an order two days ago for diapers and wipes. I arrived today just as they said it would however the wipes were missing. I wrote customer service and got a reply from Lianne A. Within an hour apologizing for the missing item and insuring me it would be replaced, two minutes later I received a new confirmation and tracking number! Yes it sucks being a single dad and having to run out for wipes at 7pm, but the resposnse time and care was above and beyond! We all make mistakes, will definatly be a repeat customer.

Every other month I have a problem with Autoship and they have no reason for it! My coupon codes constantly change or don't work! And they will not make up any of their fails no customer service at all...done with them

They cancelled my order and said they also cancelled my account and putting me into fraud and said I could not order from them whatsoever and if I tried to reopen a account they would cancel it again such a huge headache over the phone with someone I could not understand they told me they are part of Amazon and I asked if there was any way to fix my account they said it would just be best to order it somewhere else so I will never order from them or Amazon again worst experience but now from reading other reviews I am glad they removed my order because I feel I would have never received it so in that sense I thank them for ending my frustration sooner .

Very disappointing at your service! You had posted on your site that you had the hot item hatchimals available. I ordered 2 at double the price, you sent me 2 email confirmations saying they would ship Tuesday, November 29,2016 and took the money out of my account! Then, hours later you sent 2 new emails saying that you were sorry but you were canceling my order and could not fulfill it and that you woukd not take any money out! Well you had already did and the customer service was awful!!!!

Made a purchase on Wednesday. They charged my card. They send me a confirmation of my order. They next say they send a shipment confirmation. Three hours later I check my order history and see the order had been cancelled! No notification, no email, no call. I just happened to check my account.
Missed out on opportunity to purchase the item that day!

FRAUDS!!!!! FRAUDS!!!!! FRAUDS!!!!!! FRAUDS!!!!!!

I love coupons from Diapers.com. Just make sure you subscribe to them. Great place for moms on budget

This is the worst experience I have ever had, shopping online.
I have waited over 3 weeks for a delivery that was scheduled 3 weeks ago. This company has no idea how to treat customers. They have no clue where my purchase is and what is going on.
My advice. NEVER SHOP HERE....

Sent me a wrong item and than wanted to charge me $40 more for ordering same item.
Horrible customer service. Rude representative/manager Armando G. wanted to disconnect because he did not feel like honoring agreement we made when they charged me for the item I ordered.
Shame on you diapers.com
Customers be aware- DO NOT GET SCAMMED BY THESE PEOPLE. AVOID @diapers.com

They sent the wrong item, i called the cancel my order and told me they would only refund me after they had received the item back. I just wanted them to send my stuff as i ordered it, however they cancel my order and told me i had to start over. Talked to 2 supervises and they did not do a thing. I dont think I will shop here again. 7-10 business days before they refund your money.

You can usually get for cheaper in Target or Amazon for most of the items

This site was very helpful after my youngest son was born. I was able to have what I needed delivered when I needed it. Honestly, they did not have the lowest prices on diapers but they do have great prices on formula and an amazing variety to choose from. I used them primarily for supplemental formula. I found Amazon to be more convenient for diapers.

I always get the best deals by ordering the biggest box of diapers and ordering something small to get the free 2 day shipping. (Always worth it to order something and get something rather than pay the shipping fee and get nothing.) I have had to call customer service three times due to my error and they are always so amazing! You only have to push one number and then you get to speak to an actual person whom you can understand! One time I accidentally ordered the wrong diapers and thought I cancelled but I did not so both the correct and incorrect order shipped to my house and I opened the wrong pack so they let me keep the diapers and refunded my money. they always give you a coupon or credit of some sort so I feel it is always cheaper to go this route versus the store.

I was in a pinch and needed diapers delivered overnight or ASAP and there was an overnight option so I ordered spending way more than I should have spent simply because I told myself it was over night so it was worth it it was a Saturday evening here it is Tuesday evening and now they're telling me that I should receive it by Wednesday at 9 p.m. when I paid extra for overnight delivery and I still haven't got it and I still need diapers for 3 kids because my other half is out of town and I'm in a pinch so if you're needing diapers delivered overnight please do not use diapers.com we are out of baby wash diapers wipes toilet paper been waiting and waiting and waiting we've taken so many showers today with shampoo it's unreal very unsatisfied customer will never use again for any reason ever

Diapers s good for working moms.
They have a lot of time to work at possible for them selfs

I'm also a 10 year costumer and the costumer service has been terrible: TWO times. I lost so much time over the phone, and I felt like they don't want my business. They promised a delivery and they confirmed with an email, a day after they change the delivery date with another email. No apology, nothing! I want to take the time, because I feel I must express my dissatisfaction and frustration. I want to let other busy parents, above all single parents, don't trust this company. Terrible costumer service.

Beware of 1-2 day shipping. Completely unreliable company. Two day shipping turned into a week. Unacceptable.

I love it too