I don't know. .what to say. It's my first order. Delivered not that very late..but disappointed. .The size came XL where I ordered for M for one of my jackets. Among 6 jacket and coats.. liked 3 of them. And want to return 3. But since I got the delivery their website is down lol. Sounds fishy. . !! I will keep record of the website down record. I hope they gonna fix it before 30 days passes away. .... I feel like a loss..
Review by Amazingtee2 years ago
I have been trying to return an item bought from this website, Iike I see many people have had trouble doing, but the website isnt working and the customer service telephone number isnt linked to any company when you call it. The quality of the item is poor and I want my refund.
I dont know what the order number is because there is no clear identification on the shipping packing what it is.
Review by Patersl Courvoisier2 years ago
in my macbook air dezzal is not working?what should i do? my laptop said itsnot a secure network. pleaelet me know as sson as possibe
Review by Xhemal2 years ago
I'm appalled by the poor quality of customer service. The website has been down for at least TWO WEEKS, and I can't get a hold of them any other way. I want to return my item ASAP, but they are being incredibly shady and difficult. Please help? Can I please have an email address or phone number? The website is NOT working.
Also, the quality of their clothing was below my expectations. I paid $70 for a dress made of visibly cheap fabric and other materials found in a craft store. Seriously? I suppose their best marketing tactic is having a website that looks very legitimate, but then again, their website has been completely down for weeks, so I am very worried that I will not be able to return my dress and get my refund.
Review by Coe2 years ago
it was the second time i ordered from this store the first time my order came and everything was good, i ordered a dress a few months later, and its now way past delivery date and still have not received it i tried tracking my order and contacting them to see where it had got to and to ask for a refund, the dress is now out of stock and i can not receive any helpful service from the people of this store, i have lost out on this dress and am very disappointed as i wanted a refund and i thought you were a great reliable store.
Review by Cosandra2 years ago
The first time purchasing on Dezzal is great, the price is cheaper than my local store and I could receive timely response from the customer service whenever I submitted question to support center, will purchasing more!
Review by Nechael Gaudinez2 years ago
amazing amazing amazing the first online store that shocked me with adorable dresses and great quality and design ..
Review by Dayadevi3 years ago
I bought a dress from this website on April 15th. The delivery goes very fast. It came to us only one week! Amazing! What makes me more happy is the quality of the dress, which is soft and comfortable! It also makes me look more slim! Love it!
Review by Lafayette3 years ago
Good. All who see it loved it. The dress is awesome.
While shipping took a while, I am happy with it!
Review by Unhappyuser3 years ago
This dress is very beautiful. I ordered it for my daughters birthday gift. It came to the ground and made her look like a Princess. She loves it very much. I'm a US size 10 and ordered the L, which fits well. I will purchase more dresses for her on the website.
Review by Matson3 years ago
I have ordered multiple times from Dezzal, and every time I have been happy with my experience. They have great customer service, as well as good products, even though it is a little expensive. I still recommend Dezzal to other people and they enjoy shopping here!
Review by IhateChoicesUK3 years ago
I bought a dress and a top: Absolute terrible quality nothing as described or pictured, especially the top. Fabric, style, all of it just horrible. Still trying to get a refund after two months. Refund policy sounds normal. It isn't. UPDATE: after a bad review here and a fourth attempt to contact them, I did in fact finally get the refund. It took 3 months and some effort, but it happened. So, there's that.
Review by Byetta3 years ago
This is company is a rip off. Buyer be aware please do not order from them. Their policy says they will refund your money but will go back and forth with you before you get your money back. I will never order from them again and I advise you not to either. I ordered a Floral embroidered dress from them on May 17, dress cost $67.99 plus an additional $2.36 for insurance for what I have no idea. Total cost of dress $70.36 when I received the dress the quality was horrible looks really cheap. I ordered it for my birthday which is June 23rd which I still don't have a dress . Anyway I have been trying since I received the package to get my full refund almost a month still have to send emails back and forth to receive my $$$. First they ask you to send a picture, then you cant talk to nobody everything is email, email. Back and forth before they even send you an address to ship the dress back then once you get the address still email, back and forth. I mailed the dress back requesting a confirmation signature. So I checked tracking this morning , dressed was received and signed for. However I get an email telling me it went to the wrong address . Bull$#*! because the person you tell me to mail it too SIGNED FOR IT. THIS COMPANY IS HORRIBLE IM STILL AWAITING A REFUND. PLEASE I REPEAT DO NOT ORDER FROM THEM . THEY CHARGE YOU INSURANCE FOR WHAT????. signed ONE DAMN ANGRY CUSTOMER.
Review by Emwayne Magliochetti3 years ago
I bought 2 dresses. One called printed knee lenght dress , and the other floral waisted a line dress. Colors are briliant and the fabrics soft and very well cut. It's easy to check the misure on the website to find the size.
Review by Cennie3 years ago
the hastle i had to order a dress - which unfortunately when it finally arrived was not worth the wait - poor quality and workmanship - i will not be using them again
Review by Ruusudesu Laquitaine3 years ago
Dishonest and insincere. Despite a high price the quality of workmanship was terrible.
They take your money upfront and then inform you that the items featured on their site are not available. It happened to the both items I ordered. I have a string of correspondence with their customer service if somebody needs a proof.
Review by Hafdzan3 years ago
After working with the customer service with the help hard, at least I got some money back. So over all, the customer service is not too bad.
Review by Nixion Pozderac3 years ago
Order No. Q1612261539381478
Dress arrived in Australia three days after order was submitted. The quality is beautiful and the dress is exactly as described and fits perfectly. I'm very happy and will buy again!
Review by Kdee Kriunas3 years ago
I don't trust this firm. They took my money for a coat. It is too small. I have tried several times to get in touch, but they don't reply. There was no paperwork with the item, I am going to have to find other ways to try and get my money back. $181.
Review by Anunn3 years ago
We have purchased three dresses from Dezzal.com and they are superb. I am going to purchase all my dresses from Dezzel in the future. The website assists with choosing your size asking for your measurements and recommending the size you should order and they are a perfect fit. Also the dresses are exactly as shown on the website, even better, and the quality is excellent. I have worn two of the dresses at social dances and quite a few people have commented on how beautiful they are and asked where I got them. I would highly recommend this on-line company to anyone who wants beautiful clothes. They are reliable with their quality and delivery is 10/10. And for designer dresses the price is very very reasonable.
Review by GamingMate3 years ago
I placed with my first order on Dezzal.com with some trepidation as I had never heard of them - they popped up as a suggestion in one of my searches. I had nothing to worry about! The cardigan I ordered arrived very promptly and was exactly as shown on their website. The follow up from their customer services team has been excellent - they checked that I had received my order and that I was happy with it. Overall, my experience on Dezzal.com has been great and I will be definitely ordering more from their extensive product range.
Review by Pavinee Malventi3 years ago
I bought a dress online from DEZZAL which was on size too small.I had followed their sizing guide chart but dress tight.No return slip or receipt in parcel.I emailed them for instructions and received a "returns" form to download .I sent this form and dress back to the address provided in CHINA.Stupid aren't I.Paid $116 USD FOR IT WHICH EQUALS $160 AUD.Checked PayPal and company received payment registered as Lomevy ,email [email protected] .Sent an inquiry as to authenticity of address.They said they'd refund as couldn't find my tracking number.Seen nothing in account.Bought dress 12th Sept..no refund
Review by Millon Schmeda3 years ago
I came across Dezzal through a Facebook targeted post, and just could not resist clicking on the link to check out the beautiful clothes. The garments are all designer pieces, seemingly by Asian designers, but the website does not actually specify where the clothes originate.
The clothes are very special, and often unique and unusual. They are made from lovely fabrics, including some exquisite pieces in silk. They're beautifully designed in many styles, and the range suits many ages.
The website is very easy to navigate, and you can check out clothes within several parameters - type of garment, style, size, fit, fabric, colour etc. - but also can browse individual designers' collections. The clothes look very well made and worth the prices charged. Many are special occasion outfits e.g. for weddings, balls, the races etc., but there are plenty of clothes to wear for work or just to look good in. Prices are given in whatever currency you choose from a drop-down menu.
One problem is that the size charts do not seem to make much sense. I am usually Australian/UK size 12 (usually US size 8), but according to the size guide I'd be XL or US size 6! This seems a contradiction. However, by ignoring the size guide and instead using "find my size" for each garment, I could type in my measurements and find what size I was in that garment, which, by the way, ranged from S to XL depending on the garment! I was also told when a garment would not fit me, based on my measurements.
There are several pictures of each garment from different angles, professionally modelled and photographed, and the descriptions are also detailed, although I found that some clothes descriptions were a little off. For example, the dress I bought was described as for "active" or "work" wear, whereas it's actually an elegant, special occasion dress. It was also described as "summer" wear, but it is made of quite thick fabric and has three quarter sleeves, hardly summer wear for Australia. But I was able to see that those descriptions were not quite right, and it did not affect my ability to order what I wanted.
Postage is free for orders over US$59, which probably applies to most orders. I received my beautiful dress only about a week after ordering, even though I did not pay the extra for express post. Dezzal communicated with me and queried my address within hours of my order being received. It was reassuring that they checked to make sure everything was correct before sending the parcel.
On trying on the dress, the V-Neck Print Patched Dress by Ziyi, I was delighted to find it fitted me perfectly! It has a very flattering cut featuring diagonal seams across the body, and the fabrics are lovely.
I love Dezzal's designs so much that I have 27 garments on my wish list! I recommend this online shopping site to people who love beautiful clothes and want to buy them safely and at a reasonable price.
Review by Evuleon Souw3 years ago
The dress that I have just purchased from the above website was super awesome!
All the women clothing were so unique and beautiful. My first order was arrived on time and the quality of the material was amazing.
I was stunned by how beautiful the dress was and not to mention the delivery from overseas was super and the cost was so affordable. I highly recommended allllll the ladies please check it out.
Review by Jorjito3 years ago
This website is quite new so there isn't many reviews yet, but I decided to try buying from it because the designers they stock were really different from what I had seen on other online stores. Lots of embroidery, bright colours, bold prints - I think it might be my new go-to for statement pieces. I bought two embroidered dresses, both arrived quickly (though the two pieces shipped separately with DHL) and looked just like the photos. The only downside of this website is it's based in China so the sizing options are on the small side (I bought an XL, largest size option for these dresses, and I'm a US 8), but the measurements that were listed on the garment pages were accurate
Our reviews are aggregated from multiple sources to give you the best overview about dezzal.com.
Dezzal not only offers premium boutique wear from its own talented in-house designers, but also a sensational collection of carefully-selected designer brands. Our fashion scope is edgy yet complementary: by embracing a truly international vision, we q...