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DepositPhotos Reviews

295 Reviews | 3.0 Rating
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Reviews 295

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We collate all the best reviews from around the Internet so you can view them in one place

Review by Michael S. 3 months ago

I was working on a lyric video for a client and needed a photo image. After a search I came on depositphotos and found one I liked. Before making a purchase I did a live chat to verify I could use an image from them without royalty issues in the future. The person I spoke to said it was not a problem and that only a standard licensed would be required for the project. I went head and made the purchase for the standard license as suggested (about $25.00 for 10 images). 45 days later I get an email from their "account manager" saying that in order to avoid future royalty issues with the images I downloaded from them. The cost of the business plan he expects me to purchase is over $800.00. I would welcome them to even attempt to do anything to me or my client as I did screen shot of the discussion with the original rep on live chat. I just wanted to warn people away from this company as in my mind this hinges on extortion.
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Review by Leslie R. 4 months ago

Let me start by saying I'm a web designer, therefore, I am super familiar with the licensing for photos. Not only did I have to send screenshot to the SENIOR manager to show how it's falsely advertised, but you can receive better services for far less at istock, shutterstock, etc. with just a standard licensing.
Although it specifically says in both the licensing terms and pricing sheet for "individual standard licensing" that use for web and online marketing pieces are permitted use, I was informed after purchasing that is not true. Again, nowhere is that advertised. It is literally stated in multiple places on the site that that use is totally permitted. Screenshots from both pages are attached to view.
Listen to the negative reviews. This is not only shady business but you can seek other stock image sites for hundreds of dollars less and use them with standard licensing as opposed to this site's spit standard licensing that makes no sense.
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Review by Greg T. 4 months ago

Great content but I canceled my subscription within one day because someone from their marketing department said I needed to obtain a business account. I don't see how a so-called "personal" subscription can include rights to use images for 1) print or digital use (excluding items for resale), 2) use for marketing and advertising, and 3) printing rights - up to 500,000 copies. These licensing rights were copied directly from their website. How could an individual use images for these purposes, especially for marketing and advertising, without having them be for some kind of business use? It is not logical. Since their business subscriptions are at exorbitant price points, I had to cancel. Seems like a bait-and-switch scam to me!
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Review by M M. 6 months ago

As with many of the reviews here, this company is a con. They signed you up at a low rate, then shake you down by implying to your company that you are using their photos illegally.

On their site, the condition of use said you could use for "print or digital marketing and advertising" up to 500,000 copies by the Standard license. Once you signed up, an account manager will email you and tell you that the Standard license is for "personal" use; if you are using it for business, you need to switch it to a business account to "secure your right." $%#@%! What individual would need to do "print or digital marketing and advertising up to 500,000 copies"? Even if you are selling on eBay, you are a business.

Intellectual property rights should be governed by use, not by who you are, that is discrimination.
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Review by Billi D. 7 months ago

Bought On Demand package, and in the description it's written "use for marketing and advertising". Then after a few days, got an email from the company saying that "I've reached out to alert your attention that as the images are being used on behalf of your company/business, the license on your current plan does not cover your usage of them.

And the new business plan offering:
"50 On Demand images downloadable anytime within one year USD 250*
Annual Subscription, 30 im/mos USD 499*
Annual Subscription, 75 im/mos USD 819*

This is totally fraud, misleading and dishonest business practice.
I demand a total refund.
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Review by Peppe S. 7 months ago

Both in terms of customer support and quality and quantity of images this site really stands out. While they are worth full price if you ever see their services on offer jump on that as fast as you can.
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Review by Jill H. 9 months ago

Signed up with DepositPhotos because they had good prices, but they are only cheap because they're trying to scam businesses. They know darn well that the majority of people buying stock images are doing so for commercial purposes, which is why just about every stock photo license allows for commercial purposes. If I wasn't going to use images for commercial purposes, I'd stick with creative commons. Read through their "standard license" and it never says anywhere that the images cannot be used for commercial purposes, but instead for "non-retail" purposes and even for retail purposes, they can be used as long is it is not a major component of the work.
I added these images on a few of the non-main pages on my site and not even as the lead images on these pages. Yet within a week of signing up, the company reached out trying to shake me down to sign up for their "business license," claiming that their standard license is only for non-commercial purposes. Of course the $29 package for a standard license is suddenly about $290 for a business license.
I went ahead and deleted all of their images from my site and cancelled my plan. I'll just pay a little more to use one of their competitors who have similar plans for just about the same price only without any commercial restrictions. I'm tempted to even download the same images from the competitor's websites because they're not even exclusive to DepositPhotos.
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Review by Tomas W. 9 months ago

Sign up for a month, everything is great. Price and quality are on the highest level, don't have any problems with shipping.
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Review by ammy h. 9 months ago

I have have been given severa emails from your internet website, but it was truly splendid as soon as I visited your internet web page pix, and i used to be impressed with you but your offerings will not maintain because of the bad velocity of your website.
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Review by Lydija D. 1 year ago

It is very unclear what you are buying, I just wanted to see the quality of the photos. They charged me card, then would not refund the charge, they admitted I purchased only one image, but charged me for 2 - refused to escalate during the chat. Really a rip off place.
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Review by Bogdan B. 1 year ago

There is a free trial to download 10 images over the course of 7 days. It is not made blatantly clear that you must manually cancel your account before a $299 yearly charge is activated at the end of the trial; the receipt simply says $0.00 charged to your credit card. Thankfully, by negotiating with customer service, I was able to change it to a monthly account ($29). I believe the refund was honored, but I will check back in if it was not. I do not mind paying money for stock photos, but it was pretty shady how the license purchasing transpired.
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Review by Sandy R. 1 year ago

It's very unclear when you purchase on this site but let's face it most people use it for marketing or selling of some sort. I think it's awful business practice then to come after users/subscribers and tell them they have to upgrade to in exorbitant amount to use them in marketing. Who is using these pics for anything else? You are not buying these to put them in a frame! They will not refund your package if you made a mistake. Found this out the hard way!
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Review by Tina G. 1 year ago

Keep trying to cancel & it keeps coming back & just got email thanking for a second subscription so I called credit card company to dispute charges & block them!!!
Will never, ever trust this company again
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Review by Boghos 2 years ago

Deposit Photos has a huge selection on every topic I've tried. I use a lot of photos for pinterest pins and I like that I can specify that I want to see vertical images.
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Review by Yahayra 2 years ago

I found exactly what I was searching for without any hassle and the right price. The site looks great and the service has been professional.
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Review by Larco 2 years ago

Graphic Artist's equivalent of a Candy Store.
As you look for an image you will be drawn off on many productive tangents
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Review by Matsepo 2 years ago

You get a good selection of photos for a reasonable price compared to Adobe, etc. Has a wide selection of vectors and photos.
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Review by Micheline C. 2 years ago

I paid 9.99 for 3 photos. There were not to be any further charges. I have been charged a monthly fee thereafter.
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Review by Alioopla 2 years ago

Modest expense, marvellous UX. Opt for DepositPhotos. I did -- and my kids benefit too because of their school assignments.
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Review by Helen K. 2 years ago

As a cover designer I need to find a range of images for projects. Deposit Photos doesn't disappoint.
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Review by Greg O. 2 years ago

I found the images related to Engineering, drafting and modeling too genetic and very limited. After couple of weeks, there is no point in extending the membership
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Review by CDocker 2 years ago

A) There is vast selections that empower a designer like me, and B) The price point per image is unbeatable
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Review by Anastasia D. 2 years ago

I love DepositPhotos' prices, but I would like more racial diversity in the photos. There are a lot of Caucasians. Also, the fact that you can sort by race and there are only four options is disappointing. And when I choose 'Asian,' for example, a bunch of white people come up.
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Review by Alxr Pommerehn 2 years ago

First time user. The first picture I saw from my search was the same picture Godaddy had in their stock photos. Apparently I can't use it to make memes for my Facebook page. Not impressed.
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Review by Jahangir Birketoft 2 years ago

The quality of the free images is very high, and the download speed is not bad. The only drawback is that you want the number of images to be more and more selective.
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DepositPhotos is rated 3.0 based on 295 reviews
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The best stock agency with millions of premium high-quality stock photos, royalty-free images, illustrations and vector art at affordable prices.

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4th floor, 135 West 26th Street, suite 4
New York
10001
United States
1-800-980-8759
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