We collate all the best reviews from around the Internet so you can view them in one place
Review by Ken B5 months ago
I just received the information that I have two choices 1; If I want to have my delivery as ordered to my front door it will take another seven (7) days or 2; Go and get the tires from the postal office myself in 1- 2 days.
This means that the second delivery (the first order got cancelled after 2 weeks because they lost the tyres somewhere) will take two (2) weeks instead of 7 days as promised and the TOTAL time of delivery would be around 5 Weeks (instead of as communicated on their webpage 3-5 days). Or if I go and get the packages myself that it would take a minimum of 8 to 9 days and the TOTAL time of delivery would be over 4 weeks.
Is this company for real?
I keep getting their excuses - excuses that have the exact same expressions and format on different platforms (different Facebook-pages due to that they have multiple brands marketing their services, mail-correspondence, phone-calls and so forth) - meaning that this is something they are used to.
My biggest upset however - is that the chairman of the board Alexander Gebler and the other board members: Dr. Harald Blania, Alexander Eichler, Philip von Grolman,Thomas Loock, Dr. Andreas Prüfer is giving their staff (who are doing their best) tools that are not sufficient to avoid problems and to solve them if they appear.
The year is almost 2021 and companies like this still exist - amazing.
dekkonline.com is rated 1.0 based on
Write A Review
(It only takes 30 seconds!)
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about dekkonline.com.