You are closed today for holiday. Your site states you have 15% sale, but I don't see a discount in my final price. Please advice.
Review by Cali1 month ago
Ordering was really easy and price with discount was even better. I received my product in a timely manner. Thanks all
Review by Khoi Ho1 month ago
Was surprised to receive the bath hardware within two weeks given Covid and New York businesses starting to ramp up. Best prices anywhere. Thank you!
Review by Halkryn1 month ago
So easy! Great price. Best Checkout web page I can recall, compact and unobtrusive with crisp error resolution. You guys are a joy to work with.
Review by Mardge2 months ago
I loved the price for this arno floating glass shelf. Shopped arround and found decorglobe beat all pricing by 25%. Thank you.
Review by Saward Derrow2 months ago
Ordered to faucets April 19 2020. To this day the company will not answer the phone in any department! Every department is referred to email Anna! Who never gets back to you! When I finally got an email back it was asking me to pick an answer! Have I received item? Did I cancel? I'm like seriously?!! Do you not know! I just want my money bank and will go to Home Depot
Review by Lilibrussels2 months ago
your company has the best prices out of anywhere we have looked I just hope and pray it fits!!!! thank you.
Review by Etelmino2 months ago
Great prices - but if you have a problem with your order, good luck getting any customer support. A bathtub I ordered got discontinued by manufacturer - store never told me - until I inquired weeks later about what happened to my delivery. Then it took me 2 months, multiple phone calls and emails with minimal response, before they refunded my credit card. And that was only after I put in a fraud alert with my credit card company.
Review by Inkeri2 months ago
Was unable to get an answer on how long shipping would take. Phone system ran me around and disconnected me.
Review by WanderingBard Dyslexic3 months ago
We purchased a product that we ended up not needing and requested an RMA to return it, understanding there would be a restocking fee. Despite several emails (responded to by a auto-message) and phone calls (placed immediately on hold and then sent to voicemail), it's been 3 months and still no RMA and no resolution. The total purchase is only $32.92 and after they take a restocking fee they are probably making money. Do yourself a favor and purchase elsewhere; build.com, etc.
Review by Cosico3 months ago
Like many reviews in this site, we have tried to contact customer service about returns a few of the items we ordered. NO ANSWER in weeks, phone number says customer service disconnected...
Review by Keineth3 months ago
I ordered one small product around 4 weeks ago. When I ordered it, there was no mention of it taking so long. If it came from China it should be here by now. I would have gone to Amazon or somewhere else, except this particular product was not available anywhere else. When I ordered it, I was not told that it was out of stock, so I assumed it could get to me in 10 days to 2 weeks. I keep getting emails asking me for feedback. I get curt replies that I need to wait one or two more weeks, and I will be notified when it's shipped. It hasn't even been shipped yet. I may love the product when it comes, I don't know. Will it ever come??? It was also pricey!! I appreciate the no sales tax, but had to pay shipping. Not happy!!!
Review by Shuvayi3 months ago
I placed an order on April 10th and after several attempts to get a ship date with no results I gave up. My order finally arrived on May 10th. This company has the worst customer service I have ever experienced. I could have ordered from Amazon, but was trying to save a few bucks because Décor Globe was priced lower. My MISTAKE!! I will never order from them again.
Review by Gastone3 months ago
I ordered something from them 2 weeks ago and have yet to receive it. I called about 15 times and waited on hold for 20 mins average each time and the rude disgusting woman hung up on me each time. If I wasn't hung up on, she transferred me without telling me she was transferring me to a bogus VM. I sent another 6 emails asking for someone to call me ASAP or respond to the email and absolutely nothing. This is really sad and absurd. I'm pregnant and trying to get my nursery together and the way they treat their paying customers is appalling. This was my first and last order with them. I need to now go through the process of disputing this with my bank. Save your money and run!!!!!!!!!!!! These people are running a huge scam. I thought I was safe because they claim to have been in business for over 10 years and have a US number but I was so wrong!!!!!!! You are better off paying more or going through Amazon.
Review by Halter Labib3 months ago
It was very easy. I found exactly what I wanted. However, after that it was all down hill. I ordered the faucet on April 17th. It finally arrived on May 20th. The communications with costumer service was extremely disappointing getting nothing but a short phrase stating their looking into it with never any results. I finally emailed customer service to cancel my order only to be told "it has been shipped".
Review by Lynnylooloo3 months ago
Great pricing, not easy to use on my cell phone. Once the transaction is complete I will be better able to answer the question of how well I liked doing business with your company. I hope all goes smoothly and product is as promised!
Review by RadeS Sarfani4 months ago
I"ve now placed 3 orders on Decor GLobe, still waiting on any of them to ship because of the lead time (wanting on manufacturer to fulfill order). I have scoured the interwebs and although Decor GLobe will have the very best prices, be cautioned that they seem to have a longer wait period for lead time and shipment than others. If you can be patient and wait, you'll enjoy your prices. If you are impatient or don't have time to spare, go elsewhere (but check lead time on other places too!).
Review by Unakzeptabel6 months ago
The site is difficult to use and slow. When searching for "undermount stainless bar sink" then sorting by price, a myriad of other items show up well before the sinks. Same issue when trying to search for other faucets. I actually needed two more faucets but the site was difficult to use so I gave up. You did have the best price on the Kingston Brass faucet and the Kohler sink I purchased so thank you for that!
Review by Nahyr7 months ago
The on line form kept auto filling with old, out of date info and then would cancel all other input and I'd have to start over. Very frustrating.
Review by Harz8 months ago
This is extremely bad customer service, i was order from them, take over 2 weeks still not ship my product to me yet! i called customer service cant hep me at all. I still waiting for my order to ship over 3 weeks already. Cant deal with this poor company.
Review by Ysubb9 months ago
I called for help a couple times and could not understand the people who answered the phone. Their English wasn't great. I tried to place this order unsuccessfully 3 times before today.
Review by Abasiodiong Livingstonw9 months ago
Your check out process didn’t approve my purchase. We called our credit card company & they said they had put a fraud hold on the card because of too many purchases that day. They approved this purchase but I still couldn’t complete my purchase on your website. I tried again today. Now our project is almost done! Thank you!
Review by Wazid11 months ago
Your website works well. Check out is smooth. Your search function is perfect. Prices great and I love the free shipping. You have it all going and there are no competitors who can beat you on price or ease of buying.
Review by Tanijalyn11 months ago
As a Designer it's important to work with a company who gives additional discounts while offering excellent products and services. Thank You!
Review by Nicevibe1 year ago
Best price on Internet. Very helpful website. Great rates on shipping but my porcelain vanity top arrived broken and unusable. I am working with Decor now to get a replacement timely so that my project does not get behind schedule. This is not yet resolved but we are working together on it.